Toyota Marin
San Rafael, CA
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Great buying experience This was a great experience, I searched a very particular Toyota Hybrid I wanted to replace just totaled in an accident. Terry Allan contacted me wit This was a great experience, I searched a very particular Toyota Hybrid I wanted to replace just totaled in an accident. Terry Allan contacted me within an hour of running the search. He said the very car I wanted was there and set up an appointment to discuss it. I was given printouts of four different financing options and could have gotten as many as I wanted. After looking a another car model, I notified Terry that I wanted the car we discussed and set a time to come finish the deal. Two hours later I left the dealership with my car and completed deal. More
I LOVE IT!!! Ok long story short, my sister purchased two vehicles from Toyota Marin and I was present with both purchases. On the second visit I established a rel Ok long story short, my sister purchased two vehicles from Toyota Marin and I was present with both purchases. On the second visit I established a relationship with Emad (super cool guy) and I told him that when I was ready to purchase I would be returning to this dealership. The time came, I told Emad what I was looking for and also the things I was not looking for. Emad got back to me with a few options I chose and purchased. I can honestly say that this is the first car buying experience that was GREAT!! I purchased a 2008 Toyota Camry XLE and I love it!!! What was super special about the experience was I walk away from the dealership not only with a car but with new friendships. I recommend this dealership to any and all people looking to purchase a new vehicle. They will go out of their way to make sure you are happy and satisfied. Thanks again Toyota Marin. J.Jeffrey More
AWESOME Service!!! Hi my name is Susan, and I was in the market for a new car...well new to me:) I live in Redding California, and there's not a lot of BMW's in my a Hi my name is Susan, and I was in the market for a new car...well new to me:) I live in Redding California, and there's not a lot of BMW's in my area. So needless to say I had to look in Sacramento and San Francisco area trying to find my perfect car. Emad was the first to deal with me, he went above and beyond sending me photos and the carfax on the car that I was interested in, a BMW 325i. 138,000 miles on her, black in color with tan interior and black dash. The car was not suppose to be available for purchase until Thursday. Had money in hand on Wednesday, and I get a call around 3:30pm from Tom informing me that my car that I wanted was ready. But I was also informed at that time someone else was coming in at 7 o'clock wanting to buy that same car. Well living in Redding (which is a three hour drive away from San Rafael) and my husband knowing how much I liked her...said " lets go get your car" I kept calling Tom on our way down to let him know the progress of where we were. And we arrived at Toyota Marin at 7:30 p.m. and the other people interested in the car were there and going over details...nothing has been signed as yet, so Tom gave me a paper to sign...saying it was a done deal. He said he would have felt bad if I drove all that way and I didn't get the car. Enrique was the next car dealer that we dealt with for our purchase. I was informed the car was in the shop getting 4 tires put on it, and after paying for her, they also put on new rear brakes and checked to make sure there was no dealer recalls on it. My car was not finished until almost midnight, and the dealership stayed open until they were finished with my car! Went to get in my car to take her home, and the driver side window would not roll up, and Tom and for me that if I bring the car back they will make sure that the window is taken care of, and that my car will get a good detailing when I come in too! To me, that proves that this dealership will go above and beyond to make sure that their customers are happy...and after everything they have done, they made sure I went home with a full tank of gas too! I will definitely refer friends down to Toyota Marin... the drive is worth it, you feel welcome, and services exemplary!!! Thank you Emad, Tom, and Enrique Chimal! Sincerely, Susan Bleedorn More
Sienna I had a terrific experience. Everyone was extremely helpful and knowledgeable. Christine, Athena, Jay and Katherine were all a pleasure to work with. I had a terrific experience. Everyone was extremely helpful and knowledgeable. Christine, Athena, Jay and Katherine were all a pleasure to work with. I would strongly recommend this dealership. More
Amazing Experience With Ren Briones From my first contact with Ren Briones on the Sales Team to driving my new 2013 Prius c off the lot, my entire experience was amazing. Ren brought me From my first contact with Ren Briones on the Sales Team to driving my new 2013 Prius c off the lot, my entire experience was amazing. Ren brought me up to speed on the hassle-free car buying experience philosophy at Toyota Marin. I was pleasantly surprised and would highly recommend Ren and Toyota Marin. He was very thorough in explaining the process along the way and once I got a great trade-in value for my old car and a fantastic deal on my new car everything moved along smoothly and seemed effortless. I truly enjoyed the process. I've been back to Toyota Marin a few times to get my car washed and every time I see Ren he makes sure to acknowledge me and take some time to see how I'm enjoying my new car. More
Toyota Trade-in I was notified that Toyota was seeking to buy back 2014 Rav4's. I loved my Rav4, but because my registration was up for renewal, and because I have b I was notified that Toyota was seeking to buy back 2014 Rav4's. I loved my Rav4, but because my registration was up for renewal, and because I have been thinking about a hybrid, I decided to check it out. I couldn't get over the great price I got for the Rav4. Much more than I could have gotten selling it myself. I had bought it pre-owned two years prior for under 20,000 and they bought it back for 16,500. I was able to get a Prius V fully loaded for, with tax and license, about 14,500. Paul Phillips was very professional, knowledgeable (a Prius owner himself), and not pushy. I would send anyone I know who wanted a car right to his desk. Amazing young man! I also talked with David Dennis who helped me with the paperwork and a got some information from a young man named (?) Brownrridge (The name escapes me, but I recall that he was so cordial, professional and helpful gathering information about prices and comparisons. I'm now a happy Prius V owner and although I have only driven it a little bit so far, I look forward to happy future with my brand new car! (First time I have not gone with pre-owned, but oh what a deal!) More
Excellent Place & Great service...Thanks to Mr. Ren Briones Recently leased a 2014 Toyota Corolla from this place. Mr. Ren Briones was so helpful. He is so friendly and extremely knowledgeable about cars.This Recently leased a 2014 Toyota Corolla from this place. Mr. Ren Briones was so helpful. He is so friendly and extremely knowledgeable about cars.This is the guy to see if you are interested in purchasing a car from this place. Toyota Marin along with Mr. Ren knows how to make their clients happy... It was truly a pleasure leasing my Toyota Corolla 2014, from this place and I would highly recommend leasing or buying from this dealership. I went with my friend and We both had a great experience here. Ren provided us a great deal in price as we let him know we wanted to lease and we had a strict budget. He let us know what was available and we had the paperwork signed in a few hours . He also helped me to get my Insurance within a few minutes in the same day I bought my car. By that day, I have been driving a brand new car and highly recommend this place! More
Great experience. My salesperson was very knowlegeable and helpful, fast and efficient. I would highly recommend this dealership to my friends and family. All in all I My salesperson was very knowlegeable and helpful, fast and efficient. I would highly recommend this dealership to my friends and family. All in all I had a great experience. More
a pleasant experience Over the years I have bought three cars from Brian Moore. he's straight forward and easy to work with. I would recommend Brian Moore and Toyota Marin Over the years I have bought three cars from Brian Moore. he's straight forward and easy to work with. I would recommend Brian Moore and Toyota Marin to anyone car shopping. More
I bought the car sight unseen I bought a performance vehicle from Brian. He made the decision to buy it and have it shipped to me in Southern California. The car was just as descri I bought a performance vehicle from Brian. He made the decision to buy it and have it shipped to me in Southern California. The car was just as described. More