Toyota Marin

Customer Service is Alive and Well in Marin I recently sold my 2005 Toyota Highlinder, Limited, to Toyota of Marin and couldn't be happier with the friendly, fair service, and down-to-earth appr I recently sold my 2005 Toyota Highlinder, Limited, to Toyota of Marin and couldn't be happier with the friendly, fair service, and down-to-earth approach. Ritsa Kastoras handled the purchase on the dealer's behalf, and she made the entire process as painless as possible. Relative to dealers in Marin, this dealership far exceeds others in terms of service and is a primary reason we chose to purchase a new Highlander. I would definitely recommend them to a friend. More

Great Customer Service and Not Pushy John was a delight to work with. He was very patient with me as I was debating on keeping my lease or buying used since I drive so much. Tom, on of John was a delight to work with. He was very patient with me as I was debating on keeping my lease or buying used since I drive so much. Tom, on of the managers there was nice and patient as well. I never felt pressured or pushed. Answered my questions and followed up with my when appropriate. I would be happy to recommend this dealership to my friends as these sales associates represent the dealership well. Thank you. More

EXCELLENT DEALER Our dealer was Shahria Pourmand. I highly recommend him to everyone. He is courteous, punctual, goes out of his way to find what you need and is e Our dealer was Shahria Pourmand. I highly recommend him to everyone. He is courteous, punctual, goes out of his way to find what you need and is extremely positive. He is easy to get along with and a very polite person. Thank you Shahriar. More

Dakota Marvin was very personable he took the time to work it out for me and then made it possible to pick my girlfriend up for her signature Marvin was very personable he took the time to work it out for me and then made it possible to pick my girlfriend up for her signature More

Toyota Marin experience Keith Ural, sales, was courteous and professional. He let the quality of the product speak for itself instead of engaging in high-pressures sales tact Keith Ural, sales, was courteous and professional. He let the quality of the product speak for itself instead of engaging in high-pressures sales tactics. I highly recommend Keith Ural at Toyota Marin if you are interested in purchasing a Toyota. More

Positive experience at Toyota Marin. Keith was extremely proactive, professional, resourceful, and responsive in helping us secure our new car. He was further willing to work with me when Keith was extremely proactive, professional, resourceful, and responsive in helping us secure our new car. He was further willing to work with me when I needed to adjust the car pickup location, dealing well with the last minute switch. I would highly recommend him to others and will not hesitate to work with him again. More

Delightful experience at Toyota of Marin My experience with Keith Ural at Toyota of Marin was delightful! Keith is extremely knowledgeable, friendly and helpful. I would whole heartedly reco My experience with Keith Ural at Toyota of Marin was delightful! Keith is extremely knowledgeable, friendly and helpful. I would whole heartedly recommend him! More

A good first time experience This was my first new car. I was met with games or lackluster customer support at other Toyota dealerships in the area. Some times I wondered if those This was my first new car. I was met with games or lackluster customer support at other Toyota dealerships in the area. Some times I wondered if those other dealers even wanted to sell me a car. Keith was persistent, yet professional in checking in with me to make sure he could get the car I wanted. He was able to get exactly what I wanted for the Truecar price quoted online (note another dealer did not honour their online quote). Both Keith and Joshua were very candid about the buying process, the price of the car, etc. You still need to do your homework before buying a new car anywhere, but I would recommend both these guys to anyone shopping for a new car and would be happy to go back to them when we decide to buy our next new car. I'm still waiting for my final approval from TFS, but so far my experience has been great. More

Excellent Service I had come to Toyota to see about a possible trade. John Hathaway was very knowledgeable, friendly and came from a place of honesty I could trust. Unf I had come to Toyota to see about a possible trade. John Hathaway was very knowledgeable, friendly and came from a place of honesty I could trust. Unfortunately , I was unable to strike a deal. John made me think of this experience as an opportunity to come back in a year and we can talk, and in the year time my credit rating will improve. What I appreciate is John took me thru a few vehicles, now knowing the price, trim packages and special options, I can now make a decision of which vehicle to get in a year. Be back in a year!! More

GREAT EXPERIENCE I bought a Prius from this dealership, Jason helped me alot through it. He was able to answer my questions through text messaging and he was immediate I bought a Prius from this dealership, Jason helped me alot through it. He was able to answer my questions through text messaging and he was immediately responsive. Thank you! More