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Toyota Marin

San Rafael, CA

4.3
1,699 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,699 reviews

July 30, 2014

Hassel Free I had a great experience at Toyota Marin. I was given a fair price up front without having to struggle through negotiations. The dealership was clean More

by millvalleymoves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Aug 04, 2014 -

Toyota Marin responded

: We appreciate the time it took for you to give us this feedback. We are dedicated to providing accommodating, knowledgeable and pressure-free service and we are ecstatic to hear that your experience reflected this dedication. At Toyota Marin, we value our customers and we look forward to seeing you on your next visit. Please do not forget that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193  

July 30, 2014

Great Dealer Experience My experience was Great at Toyota Marin (under the clock tower) in San Rafael. I called interested on a listed pre-owned truck. I was immediately imp More

by Kpie64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Aug 04, 2014 -

Toyota Marin responded

On behalf of the entire family here at Toyota Marin thank you for writing this review. We love hearing about customers that have a great experience at our dealership and we are glad you are one of them. It is wonderful to hear that Brian impressed you with his professionalism and great customer service. We look forward to working with you again in the future. We would like to inform you that as a part of our 10 point value guarantee, enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

July 30, 2014

New to me honda!! Enrique Chimal helped me out and was super low key yet informative. I let him know where I needed my monthly payments and he and the team there made t More

by bird.mccargar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Christian, Lana Abu Kweik
Aug 04, 2014 -

Toyota Marin responded

Thank you so much for taking the time to write this review. Our top priority is delivering informative service and I am pleased that Enrique was able to provide you that. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your vehicle. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

July 30, 2014

With a little planning it was an easy, fast process After my car was damaged beyond repair I contacted Brooke Peros. She set everything up, from finding a suitable replacement to having a great deal of More

by bwillits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore, Brooke Peros
Aug 04, 2014 -

Toyota Marin responded

We appreciate the time it took for you to share your review with us. It is wonderful to hear that Brooke was able to provide you with a great experience. Thank you for coming in to see us, and if there’s anything else that we can do to help you regarding your vehicle, please feel free to let us know. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

July 29, 2014

Who's awesome?! John's awesome! What could have went better? We could have come earlier! What an awesome up front and honest experience! Did I mention John was awesome? We had a grea More

by lishamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Jul 31, 2014 -

Toyota Marin responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to provide a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities, especially with John. Enjoy your new vehicle. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

July 29, 2014

Emad's The Best! :D Emad"s Super! My experience was totally unbelievable! I decided to visit this branch to look at the Rav 4's because I want to surprise my mom when she More

by mariella1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emad Burjaq
Jul 31, 2014 -

Toyota Marin responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. We are happy to hear that you enjoyed working with Emad, and that he took good care of you. If you have any further needs, do not hesitate to come back to see us or give us a call. Thank you for coming in. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

July 28, 2014

Stress free first vehicle purchase. This was my first vehicle purchase from a dealership, and I was surprised how stress free it was. Toyota Marin sells their used cars with no-haggle pr More

by christopher.savage.583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Jul 30, 2014 -

Toyota Marin responded

Christopher, Thank you for taking the time to share your experience with us and are happy to hear that John was able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 800-608-6193

Jul 31, 2014 -

Toyota Marin responded

Christopher, Thank you for taking the time to share your experience with us. We are happy to hear that John was able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

July 26, 2014

Great Dealership Came in looking for a Prius for my work commute. My sales person Nicholas was very efficient and professional. He took the time to listen to my needs More

by Sal415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Jul 30, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review. Nicholas is an asset to Toyota Marin and I am happy to hear that he was able to provide you the efficient and professional service that we strive to deliver to every customer that enters our dealership. Do not hesitate to contact us if you have future automotive needs. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 800-608-6193

Jul 31, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review. Nicholas is an asset to Toyota Marin and I am happy to hear that he was able to provide you the efficient and professional service that we strive to deliver to every customer that enters our dealership. Do not hesitate to contact us if you have future automotive needs. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

July 23, 2014

Thank You to an Outstanding Team of Professionals John Hathaway helped me turn a "dreaded car looking" experience into a "very satisfying car buying" experience by answering my questions and providing More

by jag99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ainsworth Leslie, Cathie Badger, Teresa Taylor, John Hathaway, Dan Wright
Jul 23, 2014 -

Toyota Marin responded

Thank you for taking the time to leave us this great review. We strive to ensure that no question or concern goes unanswered and it is encouraging to know that our team was able to show you dedicated and personalized service. We truly do love what we do here at Toyota Marin, and we are so glad you can see it. If there is anything else that we can do to help you with regards to your car, please feel free to let us know. Enjoy your new purchase. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

July 22, 2014

Toyota Marin made me feel like family Terry and Keith have truly outstanding customer service. They made us feel like we were part of "their" family. Buying made it easy. Top notch! Wonder More

by Fukusuke_Restaurant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Allan, Keith Ural, Joshua Feinberg
Jul 23, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review about your experience with us. I am glad that Terry and Keith were able to provide you that outstanding customer service that we strive to deliver to all of our customers. Please continue to visit us or call whenever you have questions about your car. Don’t forget to take advantage of our free scheduled shuttle service to all customers. Thank you for choosing Toyota Marin. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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