Toyota Marin
San Rafael, CA
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Buy a Toyota from Christine, she is the best! Christine was very professional and knowledgeable about the vehicle I was there to purchase. It was a quick sale with no hassles, which I appreciated Christine was very professional and knowledgeable about the vehicle I was there to purchase. It was a quick sale with no hassles, which I appreciated. More
Toyota of Marin Excellent My experience with the people of Toyota of Marin was very pleasing! Initially I was dreading buying a car but, from the initial call with Wayland W My experience with the people of Toyota of Marin was very pleasing! Initially I was dreading buying a car but, from the initial call with Wayland Whisler and meeting both him and Brooke Pero in person,, who took me through the buying experience, it was incredibly a positive one. I would recommend both of them and the dealership. Robert Briones,, who assisted me in finance was also a pleasure to work with. He really worked with me and I left feeling great! More
Excellent Experience in buying a used automobile We bought a used vehicle, and are very pleased with our purchase and astounded at how courteous, efficient and streamlined our experience was. The e We bought a used vehicle, and are very pleased with our purchase and astounded at how courteous, efficient and streamlined our experience was. The experience was professional, friendly and respectful. We recommend a visit to them if you're looking for a car. Mr and Mrs J Tanner, Mill Valley, CA More
Great experience at Toyota Marin with sales Wayland Whisler I had been eyeing a used car at Toyota Marin for a few weeks. I decided to call about it and I was fortunate to Sales Rep Wayland Whisler on the lin I had been eyeing a used car at Toyota Marin for a few weeks. I decided to call about it and I was fortunate to Sales Rep Wayland Whisler on the line. I asked him to give me an honest description of the used car (sometime pictures don't tell the true story). Wayland went out to the lot and talk me through a complete description of the vehicle pointing out the smallest of details. I really appreciated his honest tone and manner. I decided to come the dealership where I met Wayland. The car was exactly as Wayland had described it. We took the car for a test drive. Great experience. I was still not prepared to buy that day. NO PRESSURE. Wayland did call to let me know if the car was still available. I did come back and buy from Toyota Marin. bought a good car...but I think it was the sales experience from Wayland that sealed the deal. More
Such a awesome day! This Saturday I had the pleasure of finding my dream car at Toyota Marin. None of this would have been possible if I didn’t have the privilege of wor This Saturday I had the pleasure of finding my dream car at Toyota Marin. None of this would have been possible if I didn’t have the privilege of working with Wayland. I was hesitant the day before and did a lot of the legwork before I came in, which I am sure was a hassle for him… but he was nothing but gracious, kind, patient and extremely helpful. He made me so excited to drive down and find the car that was right for me. I could tell he is very experienced in his trade, as he picked up on what he knew would be best for me and helped me through my infamous indecisiveness. Weighing my options, having them on paper for me, making sure I knew the background and details about each vehicle.. I have never felt more secure with my car purchase. He has a wonderful disposition, great sense of humor and made me feel immediately at ease. There was no pressure or pushiness. When it was time to drive home in my new car, that he had detailed for me and even switched my car seat for me ( awesome ) , I was a little sad to say goodbye. We had such a fun day. Toyota Marin is really, very lucky to have Wayland Whisler on their team. - Kim ----- Healdsburg, CA More
Very pleased! On my way to the dealership, I was prepared mentally for the obnoxious and pushy attitudes of the salesmen, but it was a totally different experience On my way to the dealership, I was prepared mentally for the obnoxious and pushy attitudes of the salesmen, but it was a totally different experience when I got there (compared to other Toyota dealers)! My brother and I were greeted pleasantly by Mr. Wayland Whisler. Though he seemed quite busy, he took the time to walk us through everything and answered all questions. He was friendly, easy to chat with and not pushy or just there trying to make a sale. First time in my life that a Toyota salesperson went on a test drive with us without scanning my dl but just making sure I have it with me. Other two dealerships I know are BMW and Mercedes only! Throughout the whole process, TM made sure customer service was their top priority! Loved it when salesmen try to work with their customers rather than the other way around!!! More
Toyota Marin and Terry Allan, Two Thumbs Up Compared to other car dealers, Toyota Marin is head over heals above the rest. Terry Allan assisted me and he was personable, enthusiastic and custom Compared to other car dealers, Toyota Marin is head over heals above the rest. Terry Allan assisted me and he was personable, enthusiastic and customer focused. No pushy attitude here, Terry was informative and responsive. Terry patiently explained the Toyota Marin policy on customer satisfaction. I will make Toyota Marin and Terry Allan my first stop the next time around also. More
Great buying experience As a woman I wanted to just shop at different dealerships to find one I wanted to deal with. My two previous experiences were negative in that I found As a woman I wanted to just shop at different dealerships to find one I wanted to deal with. My two previous experiences were negative in that I found the sales person very pushy and aggressive toward me. The second I found the person very dismissive as though I wasn't a serious buyer. I went home and went online to direct sales and received a call from Ren Briones only to find he was at the closest dealership to my home. I went down that day and bought my Toyota Highlander. It was a very pleasant experience-no pressure and I thought Ren was very upfront and honest. After I signed papers, Ren followed me out to my home so my husband, who was recuperating from surgery, could also sign When the exact car that I wanted was delivered, Ren spent two hours with me to show me the operation of all of the gadgets.....and it was his day off!!! Now that is service. I also went back to get help with entune, and again Ren spent over 45minutes to get me connected .I felt like my problems really mattered to him. I love my Highlander and I have found a helpful friend in Ren. Claudia G. More
Hassel Free I had a great experience at Toyota Marin. I was given a fair price up front without having to struggle through negotiations. The dealership was clean I had a great experience at Toyota Marin. I was given a fair price up front without having to struggle through negotiations. The dealership was clean and had a accommodating lounge area with snacks and drinks. My sales person Nicholas was very knowledgeable about the cars. The management staff was nice and didn't make me feel pressured to purchase, but I'm glad I did. Good job Toyota Marin! More
Great Dealer Experience My experience was Great at Toyota Marin (under the clock tower) in San Rafael. I called interested on a listed pre-owned truck. I was immediately imp My experience was Great at Toyota Marin (under the clock tower) in San Rafael. I called interested on a listed pre-owned truck. I was immediately impressed by Brian's calm and friendly demeanor. I followed up a week later. We met for a test drive and he continued to impress me - no pressure or hard sell. After a pleasant discussion,Brian addressed some of my concerns and we agreed on a fair price. I love my truck. If your looking a new/used vehicle give *** Brian Moore *** a try - he will impress you as he did me. Thanks Brian - Nice Work. More