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Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,697 reviews

August 09, 2014

Buy a Toyota from Christine, she is the best! Christine was very professional and knowledgeable about the vehicle I was there to purchase. It was a quick sale with no hassles, which I appreciated More

by Wells Horton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Aug 11, 2014 -

Toyota Marin responded

Wells, Thank you so much for taking the time to share your feedback with us. Christine truly knows her stuff and I am pleased that she was able to provide you the quick and hassle –free experience that we strive to deliver to all of our customers. If there is anything else that we can do to help you with regards to your vehicle, please do not hesitate to contact us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

August 06, 2014

Toyota of Marin Excellent My experience with the people of Toyota of Marin was very pleasing! Initially I was dreading buying a car but, from the initial call with Wayland W More

by mary.molnar.773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler, Brooke Peros, Robert Briones
Aug 11, 2014 -

Toyota Marin responded

Mary, Thank you so much for taking the time to write this positive review. I am very pleased to hear that your time spent with our team was a pleasing experience. I am happy to hear that you left our dealership feeling confident about your purchase. Thank you for the recommendations and we look forward to working with you again in the future. Please remember that we provide free scheduled shuttle service to all customers. Sincerely, Jay Brownrigg- jaybrownrigg@toyotamarin.com, (415) 578-3739  

August 04, 2014

Excellent Experience in buying a used automobile We bought a used vehicle, and are very pleased with our purchase and astounded at how courteous, efficient and streamlined our experience was. The e More

by valerietanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana Abu Kweik, Ren Briones
Aug 06, 2014 -

Toyota Marin responded

We love hearing about customers that have a great experience at Toyota Marin and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your vehicle. Please remember that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Jay Brownrigg- jaybrownrigg@toyotamarin.com, (415) 578-3739

August 01, 2014

Great experience at Toyota Marin with sales Wayland Whisler I had been eyeing a used car at Toyota Marin for a few weeks. I decided to call about it and I was fortunate to Sales Rep Wayland Whisler on the lin More

by rvduhe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler
Aug 04, 2014 -

Toyota Marin responded

We appreciate the time it took for you to share your feedback with us. It is very important to our dealership that we earn the trust of our guests by providing honest and pressure-free customer service. Wayland is great with people and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. We would love to work with you again in the future. Please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Jay Brownrigg- jaybrownrigg@toyotamarin.com  

July 31, 2014

Such a awesome day! This Saturday I had the pleasure of finding my dream car at Toyota Marin. None of this would have been possible if I didn’t have the privilege of wor More

by kimberly.rota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler
Aug 04, 2014 -

Toyota Marin responded

Kimberly, Thank you so much for taking the time to write this wonderful review. Wayland is a key component to Toyota Marin and I am pleased to hear that he was able to meet your needs. We do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Toyota Marin. If you have further concerns about your vehicle, please do not hesitate to contact us. Also, please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Jay Brownrigg- jaybrownrigg@toyotamarin.com

July 31, 2014

Very pleased! On my way to the dealership, I was prepared mentally for the obnoxious and pushy attitudes of the salesmen, but it was a totally different experience More

by pamly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler, Robert Briones
Aug 04, 2014 -

Toyota Marin responded

We appreciate your time to write this review. I am happy that Wayland provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience that is why we try our best to create an easy and quick car buying process. Please feel free to contact us if you have any automotive questions. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Jay Brownrigg- jaybrownrigg@toyotamarin.com

July 31, 2014

Toyota Marin and Terry Allan, Two Thumbs Up Compared to other car dealers, Toyota Marin is head over heals above the rest. Terry Allan assisted me and he was personable, enthusiastic and custom More

by Hugh Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Allan
Aug 04, 2014 -

Toyota Marin responded

Hugh, I really appreciate you being so kind as to write this review about your experience at our dealership. We try our best to stand out from other dealers in terms of sales and service excellence. We aim to satisfy every customer that enters our dealership and it is encouraging to know that Terry was able to show you dedicated and personalized service. We are eager to see you on your next visit. Please take note that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Jay Brownrigg- jaybrownrigg@toyotamarin.com  

July 31, 2014

Great buying experience As a woman I wanted to just shop at different dealerships to find one I wanted to deal with. My two previous experiences were negative in that I found More

by claudiagardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Ren Briones, Dan Wright
Aug 04, 2014 -

Toyota Marin responded

Claudia, Thank you so much for taking the time to write this positive review. We love hearing about customers that have a great experience at Toyota Marin and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. Ren is an asset to our team and I am happy to hear that he was able to accommodate your needs. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Jay Brownrigg- jaybrownrigg@toyotamarin.com

July 30, 2014

Hassel Free I had a great experience at Toyota Marin. I was given a fair price up front without having to struggle through negotiations. The dealership was clean More

by millvalleymoves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Aug 04, 2014 -

Toyota Marin responded

: We appreciate the time it took for you to give us this feedback. We are dedicated to providing accommodating, knowledgeable and pressure-free service and we are ecstatic to hear that your experience reflected this dedication. At Toyota Marin, we value our customers and we look forward to seeing you on your next visit. Please do not forget that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193  

July 30, 2014

Great Dealer Experience My experience was Great at Toyota Marin (under the clock tower) in San Rafael. I called interested on a listed pre-owned truck. I was immediately imp More

by Kpie64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Aug 04, 2014 -

Toyota Marin responded

On behalf of the entire family here at Toyota Marin thank you for writing this review. We love hearing about customers that have a great experience at our dealership and we are glad you are one of them. It is wonderful to hear that Brian impressed you with his professionalism and great customer service. We look forward to working with you again in the future. We would like to inform you that as a part of our 10 point value guarantee, enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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