
Toyota Marin
San Rafael, CA
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Top of the line sales people. I am normally repulsed by car dealers and came in to Toyota Marin with claws out and braced for a session of manipulation and lies. To my surprise it I am normally repulsed by car dealers and came in to Toyota Marin with claws out and braced for a session of manipulation and lies. To my surprise it was not like that at all. We had the pleasure of working with John Hathaway who was genuine and intelligent and down to earth. John is a cool guy who understood just what we wanted and delivered it without smoke and mirrors.Thanks! We love our new car and feel like we made a friend. More
great experience The sales man John Hathaway made me feel comfortable, and worked hard to get me into the vehicle i wanted at a reasonable, and fair price. Highly reco The sales man John Hathaway made me feel comfortable, and worked hard to get me into the vehicle i wanted at a reasonable, and fair price. Highly recommended! More
very relaiable business I published My Audi A3 on Craig list, and within one hour I was contacted by Ritsa Kastoras. She matched my asking price and deal was done. She was v I published My Audi A3 on Craig list, and within one hour I was contacted by Ritsa Kastoras. She matched my asking price and deal was done. She was very professional, decisive, and she didn't waste me time. i would highly recommend to do business with Ritsa and her dealership. Thank you again, Rado More
Superb, first-class customer service by John Hathaway. I had a noteworthy experience while looking for a new car at Toyota Marin. John and Casey were friendly and made me feel at ease from the start. John I had a noteworthy experience while looking for a new car at Toyota Marin. John and Casey were friendly and made me feel at ease from the start. John continued working with me through all the details, always with an open and good attitude. I highly praised people like them, client-focused and friendly. More
Knowledgeable and Professional Sales and Service I have both leased as well as purchased a new car and a used car from Marin Toyota. The new car was leased 1 1/2 years ago. The Used Car was purchase I have both leased as well as purchased a new car and a used car from Marin Toyota. The new car was leased 1 1/2 years ago. The Used Car was purchased last week.....both experiences were extremely smooth and professional. Reza Kolar, the Sales Consultant in the User Car department was excellent. He is knowledgeable and made the purchase experience a pleasure. He understood my needs and worked diligently with me to ensure those needs were met. Equal were Robert Briones and Shahriar Pourmand..... A high five goes to them and the entire Toyota Marin Team for there exceptional collaboration between themselves as well as their customers....Congratulations guys! More
Outstanding Customer Service from John Hathaway John was extremely helpful with going over car selections. I found his manner to be easygoing and extremely knowledgeable with what my budget allowed John was extremely helpful with going over car selections. I found his manner to be easygoing and extremely knowledgeable with what my budget allowed. Even though I discovered that I need to clean up my credit rating, I assure you that I will be seeking out John Hathaway when I am ready to buy my new car!! More
Friendly and positive customer service John Hathaway helped me out today. He showed great customer service skills. He was genuinely interested in helping me find a vehicle that was right fo John Hathaway helped me out today. He showed great customer service skills. He was genuinely interested in helping me find a vehicle that was right for my everyday needs. He was honest about the prices and the selections. I felt welcomed and appreciated. More
Simple process! This the the second car we bought from Brian and Toyota Marin. My husband bough an SUV a few months ago and I got mine this week. It was a quick, dr This the the second car we bought from Brian and Toyota Marin. My husband bough an SUV a few months ago and I got mine this week. It was a quick, drama free buying experience. I recommend Brian Moore and Toyota Marin to anyone looking for a new or used car. More
Salesperson Came in last month with my grandma and bought a car from Jason in used. Awesome service, he was super friendly and answered all of our questions. Came Came in last month with my grandma and bought a car from Jason in used. Awesome service, he was super friendly and answered all of our questions. Came back this month and we bought a prius for me. Would recommend Jason to all my friends! More
low pressure and helpful Went with an elder relative to look at a small commuter car for her, and excpected the normal back and forth and combative experience, but we were ple Went with an elder relative to look at a small commuter car for her, and excpected the normal back and forth and combative experience, but we were pleasantly surprised by the service we received. Our salesperson, Will, was genuinely interested in helping is find the right car, rather than make a quick sale, which was very refreshing. His manager was very low pressure, and seemed to be more concerned with making us feel comfortable about coming back than pushing us into a car. Needless to say, we'll be back as soon as they find the right car for us. Highly recommended! More