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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

September 22, 2014

best experience I've had in a car dealership I was definitely hesitant coming into the dealership at first because of experiences I've had in the past of cheesy car salesman, but I can confidentl More

by andrblablambla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Taylor
Sep 23, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review about your experience at our dealership. We try our best to stand out from other dealers in terms of service excellence and it is nice to know that you feel confident to choose Toyota Marin as your dealer. Will is great with people and focuses on the needs of our customers. Please do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 22, 2014

Awesome Experience Went to the dealership on a Sunday afternoon with an expected price and purchase. Marvin helped me get the exact car i wanted for the price i wanted w More

by break16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Marvin Sexton
Sep 23, 2014 -

Toyota Marin responded

Thank you for taking the time to write about your experience with us. I am so happy to hear that Marvin was able to help find the perfect vehicle for you and that Kathis walked you through financing. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 21, 2014

Graet experience at Toyota of Marin I bought a new 2015 Highlander at Toyota of Marin and had a great experience with Mr. Terry Allen, the sales person that I contacted through my intern More

by WalterCleaver
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Allan
Sep 23, 2014 -

Toyota Marin responded

Walter, Thank you so much for taking the time to write this review. I am pleased to hear that Terry was able to earn your business by providing the consistent professionalism and great prices that our dealership is known for. Thank you for the recommendation and we look forward to working with you again in the future. Please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 19, 2014

Toyota Nice location. Good service. I didn't like the fact that I had to leave $500 deposit just to see the truck that I was interested in to test drive si More

by marc5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAYMOND GUISE Josh Feinberg
Sep 23, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review. Our primary focus is to provide each and every customer with exceptional service, and I am happy to hear that we were able to satisfy that. Do not hesitate to inform us if you have any further questions or concerns regarding your vehicle. Please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 19, 2014

Great Service and knowledgeable! Christine is very knowledable and professional. She is very personal and friendly and always puts her customers first. The best car buying experience More

by FFong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Sep 23, 2014 -

Toyota Marin responded

Thank you so much for taking the time to write this review. Christine is great with people and focuses on the needs of our customers. She will be pleased to hear about your positive experience. If there is anything else that we can do to help you in regards to your vehicle, please feel free to let us know. Also, please do not forget that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 17, 2014

Working with a dealer for the first time Toyota Marin is very lucky to have Ren B. working on their staff. I don't think I could have asked for a better sales associate! In the future, I hope More

by isis.orellana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Sep 19, 2014 -

Toyota Marin responded

Thank you very much, Isis. Your feedback was awesome to receive. I am sure you are enjoying all the new bells and whistles on your vehicle. I am happy to hear that Ren, along with the rest of our team, provided you with such an easy and smooth experience. We are proud of their dedication to outstanding service. If there is any other automotive need we can help you with, please do let us know. Also, please be reminded that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 16, 2014

Relaxed Easy and Fun I just want to thank all the Toyota Marin staff that made buying my first new car so incredibly easy and fun. You have a great team. I worked specif More

by cynthia.hinrichsnewton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips
Sep 18, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and fun as possible for all of our customers. It is encouraging to know that Paul was able to show you dedicated and personalized service. Feel free to contact us if there is anything else that we can do to help you with regards to your vehicle. Please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 16, 2014

GREAT EXPERIENCE!! I brought my Toyota Highlander in to fix the window and an oil change, and while I waited for my ride I noticed a beautiful brand new 2015 Toyota Coro More

by rmratto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Allan, Erwin Mulimbayan, Chip Cooper, Daryl Charalambous
Sep 18, 2014 -

Toyota Marin responded

Thank you so much for writing a review about your experience at our dealership. It is reassuring to know that Terry provided you with a hassle-free and welcoming shopping experience. I am happy to hear that you left our dealership feeling confident about your purchase. Do not hesitate to call or stop in if you should have any additional questions or concerns regarding your vehicle. Also, please do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 15, 2014

Easy and calm. The best and most calm and straightforward new car experience of my car-buying life. Starting on-line, and getting some clear direction before I walk More

by fredgoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Allan, Cathie Badger, John Hathaway
September 15, 2014

Recommmendation For Doreen Doreen is very experienced and intelligent sale manager. I would like to recommend to her and buy another vehcle from Doreen. Doreen help me buy my dr More

by jhourz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Sep 16, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review. It is encouraging to know that Doreen was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel that accommodates their lifestyle and includes all the features that makes it their dream vehicle. Please feel free to contact us if you have any concerns regarding your vehicle. Also, please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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