Toyota Marin
San Rafael, CA
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I LOVE MY CAR!!! =) It started with a phone call to the dealer ship, to inquire about a vehicle they had listed online. When I called, I got Doreen. I explained to her, I It started with a phone call to the dealer ship, to inquire about a vehicle they had listed online. When I called, I got Doreen. I explained to her, I'd been to another dealership but they did not have the car I originally wanted, and they were giving me the run around and I seen that her dealership had one listed. She took the information, said she would look into it and give me a call back. Within 15-20 minutes, she called me back and told me she in fact did have the car but it had a recall. She asked if I was interested in looking at the vehicle and if I could come in and she could possibly locate another one for me. I scheduled an appointment to meet with her. When I arrived, she was ready and waiting for me. She had the vehicle parked in front, as promised and she showed me the vehicle. She offered to locate another one, but unfortunately was unable too. They were the ONLY dealership with the exact car I wanted. She then offered other options. And was able to compare other vehicles for me as well. We were able to locate another vehicle and have it delivered. Doreen was very honest and helpful from the very beginning. She was also able to work with my and within my budget. I am in love with my new car and I'm thankful for Doreen and her services. More
Awesome Car Buying Experience! What a difference a dealership makes! After shopping around at several dealerships I was fortunate enough to drop on by Toyota of Marin, the used car What a difference a dealership makes! After shopping around at several dealerships I was fortunate enough to drop on by Toyota of Marin, the used car sales department. I had a great car buying experience. When they say it's a "no-hassle" environment, they mean it. I was surprised at how chill and relaxed it was. The last thing you need is an uptight sales environment when you are going to make a big purchase. Wayland was probably one of the best car salesmen I've come across. He's very personable, straight forward and honest. He made me feel comfortable, had an in-depth knowledge of the car I was buying and made my all around experience a great one. Brooke, my initial contact with the dealership was extremely helpful and fit me in with my end of the evening request to see the vehicle I was looking to buy. Lana, the lovely lady who did my paperwork, was very down to earth and provided excellence customer service. The Toyota Corolla I just purchased is my first car in over 7 years. Toyota of Marin made my whole car buying experience (less than 2 hours including my test drive) an exceptional one. I strongly recommend giving the used car sales department at Toyota of Marin a try for your next car buying experience. I'd also suggest asking for Wayland. He has a good spirit that resonates through the car buying experience. Yeah, it sounds like rubbish but it's totally true. Thanks Toyota of Marin! Now I'm off to cruise the town in my new/used whip! Oh yeah! More
great experience I just recently purchased a corolla from ren lange at toyota marin throughout the whols process i never felt pressured and the entire experience waz v I just recently purchased a corolla from ren lange at toyota marin throughout the whols process i never felt pressured and the entire experience waz very friendly(wich is so refreshing)ren and the entire staff were very profesional and knowledgable . I had the best experience ive ever had at a dealership and absolutely love my corolla . It was tough for me to get financed im currently already paying off a car loan for a vehicle that is totaled . I am very gratefull for the patience and determination it took to make my new car possible thanks again guys More
At little less stress at Toyota Marin Buying a car is a stressful experience, anyway you look at it. Working with Ren made it less so. He heard what I wanted and why, and then was sensitiv Buying a car is a stressful experience, anyway you look at it. Working with Ren made it less so. He heard what I wanted and why, and then was sensitive to those needs when I was looking at options and accessories. He was able to find the exact car I was looking for a fair price. Since it wasn't on the lot that day, he delivered it to me on his day off. Now that is service! At the dealership, he gave me space to think through what was best for me. But stayed with me per my request, when I was meeting with finance. Since my purchase, he has followed up with promises he made at the time of the purchase. The finance guy talked a little too fast since my head was still reeling after making such a huge decision. But that would be the only negative feedback I would give regarding my transaction. I rated price only 4 stars, not for any fault of the dealership (the price was in the ballpark of all dealerships), but that cars cost way more than they should. It was worth the trip to Marin to go to this dealership and work with Ren. More
Recmmondenation for Dareen Tan I would like to recmmondent to Dareen Tan is very helfull, very sweat talk with customer, very easy to work with her, she has experience to take care I would like to recmmondent to Dareen Tan is very helfull, very sweat talk with customer, very easy to work with her, she has experience to take care of customer. I will send more customer to her to buy vehcle. More
Seamless, easy, and quick! I'm moving abroad and am juggling multiple things, including selling my car. Ritsa has really made the process seamless and she was a pleasure to wor I'm moving abroad and am juggling multiple things, including selling my car. Ritsa has really made the process seamless and she was a pleasure to work with. Not only did she assure me that she would handle all the paperwork and it would only take about 5-10 minutes, but she also was able to secure someone to drive me back into the city. I appreciate the personable service that I received and highly recommend working with Ritsa if you are trying to sell your car. More
Supurb experience from start to finish Everyone I dealt with during my visit treated me with complete respect and took care of me in the most professional way possible. I would recommend to Everyone I dealt with during my visit treated me with complete respect and took care of me in the most professional way possible. I would recommend to anyone to visit this dealership. More
best experience I've had in a car dealership I was definitely hesitant coming into the dealership at first because of experiences I've had in the past of cheesy car salesman, but I can confidentl I was definitely hesitant coming into the dealership at first because of experiences I've had in the past of cheesy car salesman, but I can confidently say Toyota of Marin really does things differently. Will Taylor was informative, helpful and respectful of my time. He made sure I felt I was getting a fair price on my new car and made sure I wasn't sitting around all day which happens at a lot of other dealerships. Would definitely go back and would definitely recommend it. More
Awesome Experience Went to the dealership on a Sunday afternoon with an expected price and purchase. Marvin helped me get the exact car i wanted for the price i wanted w Went to the dealership on a Sunday afternoon with an expected price and purchase. Marvin helped me get the exact car i wanted for the price i wanted with no issue, hassle, or upsell. Kathis worked in the finance details, helped with my decision making on service. Seamless purchase! More
Graet experience at Toyota of Marin I bought a new 2015 Highlander at Toyota of Marin and had a great experience with Mr. Terry Allen, the sales person that I contacted through my intern I bought a new 2015 Highlander at Toyota of Marin and had a great experience with Mr. Terry Allen, the sales person that I contacted through my internet search. He was able to get me the best price of any of the local dealers that were closer in my area. He made several searches for me to try and find a Highlander that met my criteria but was not able to. I ended up ordering one from the U.S.factory in Georgetown Kentucky. Mr. Allen was very patient, never pushy, and kept me informed of the progress of the build date and delivery day as time went on. He also had a great sense of humor, which I enjoyed, along with the professionalism of a seasoned salesman. I would recommend this dealership to my family and friends looking for a new or used Toyota. More