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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

September 29, 2014

New prius My sales person was Doreen Tan. She was great helping make a great choice and purchase that was in my budget. She answered all my questions and always More

by johnjabier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Sep 30, 2014 -

Toyota Marin responded

We appreciate your time to write this review about your experience at our dealership. At Toyota Marin, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Doreen was able to show you dedicated and personalized service. We would love to work with you again in the future. Please do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 29, 2014

simple sopiing trip We were shopping for a used car and we were promptly greeted by Brooke and other staff. We borrowed the car for a longer test drive. Brooke was busy s More

by pipercat89451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore, Brooke Peros
Oct 01, 2014 -

Toyota Marin responded

Congratulations on your new purchase. We are glad that Brooke and Brian were such a great help to you. We hope you are enjoying your vehicle. If you have other concerns, do not hesitate to let us know. Also, please be reminded that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 29, 2014

Emad is incredible!! HIGHLY RECOMMENDED! Buying a car from Emad at Toyota of Marin was one of the best experiences of my life! He was gracious, kind, knowledgeable, and made the entire proce More

by Anna Dorian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom (also very wonderful!), Lana Abu Kweik, Emad Burjaq
Oct 01, 2014 -

Toyota Marin responded

Thank you so much for the nice review, Anna. Emad is a key component of our team here at Toyota Marin, and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 29, 2014

I LOVE MY CAR!!! =) It started with a phone call to the dealer ship, to inquire about a vehicle they had listed online. When I called, I got Doreen. I explained to her, I More

by Coleman26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Oct 01, 2014 -

Toyota Marin responded

Thank you very much for taking the time to give us feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible and I am so glad that Doreen was able to show you what we strive to deliver. We hope you are continuing to enjoy your new car. Should you have further concerns, please do not hesitate to inform us. Also, please be informed that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 28, 2014

Awesome Car Buying Experience! What a difference a dealership makes! After shopping around at several dealerships I was fortunate enough to drop on by Toyota of Marin, the used car More

by pdnotme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland and Brooker, Lana Abu Kweik
Sep 30, 2014 -

Toyota Marin responded

Thank you for your review! Let us know if there’s anything else we can help you with in regards to your vehicle. Please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 28, 2014

great experience I just recently purchased a corolla from ren lange at toyota marin throughout the whols process i never felt pressured and the entire experience waz v More

by jscott778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2014 -

Toyota Marin responded

Thank you so much for this review. We pride ourselves on the high level of our service excellence and it is good to hear that we were able to provide you the best car buying experience that you have ever had. Feel free to contact us if you have further automotive needs. Also, please remember that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 26, 2014

At little less stress at Toyota Marin Buying a car is a stressful experience, anyway you look at it. Working with Ren made it less so. He heard what I wanted and why, and then was sensitiv More

by tamarsf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Sep 30, 2014 -

Toyota Marin responded

Thank you so much for taking the time to write this review. We understand that the search for a new vehicle has the potential to be a stressful experience; that is why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Toyota Marin. I am pleased to hear that Ren was able to find the perfect vehicle for you. We look forward to working with you again in the future. Please remember that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 26, 2014

Recmmondenation for Dareen Tan I would like to recmmondent to Dareen Tan is very helfull, very sweat talk with customer, very easy to work with her, she has experience to take care More

by bubbly4336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dareen Tan
Sep 30, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review. Each employee is a valued member of the Toyota Marin team and we all strive to provide excellent service. We look forward to seeing you again in the future. Do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 26, 2014

Seamless, easy, and quick! I'm moving abroad and am juggling multiple things, including selling my car. Ritsa has really made the process seamless and she was a pleasure to wor More

by gpsf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritsa Kastoras
Sep 30, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review. It is great to hear that Ritsa was able to assist you throughout the process. Thank you for the recommendation. Please do not hesitate to visit us if you have further automotive needs, and good luck on the big move! Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 25, 2014

Supurb experience from start to finish Everyone I dealt with during my visit treated me with complete respect and took care of me in the most professional way possible. I would recommend to More

by Rhurley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Noller, Emad Burjaq, Robert Briones
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