Back

Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

Directions

By Type

Showing 1,697 reviews

October 08, 2014

Couldn't be better I was so surprised how clean the car looked after it was cleaned up. Wayland was very friendly and helpful. I was very satisfied with the purchase, More

by DmitriL88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler
Oct 09, 2014 -

Toyota Marin responded

Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible and I am so glad that Wayland was able to show you what we strive to deliver. We hope you are continuing to enjoy your new purchase. Should you have further concerns, please do not hesitate to inform us. Also, please be reminded that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian - General Manager mikechristian@toyotamarin.com | 800-608-6193

October 07, 2014

Just wonderful Wayland was awesome! He really helped make things easy for my dad and I without making us feel pressured to buy anything. He worked with my budget and More

by Lexi2548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland
Oct 09, 2014 -

Toyota Marin responded

We appreciate the time it took for you to share your feedback. We love hearing about customers that have a great experience at Toyota Marin and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. Each employee is a valued member of our team and we all strive to provide excellent service. If you have any questions about your vehicle, please feel free to let us know. Also, please take note that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193  

October 05, 2014

It was FUN!! I really and truly enjoyed my time at the dealership being shown 4-5 cars by Ren Lange!! He was very patient, and helped me figure out which one I re More

by Nancy_J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Lange, manager Brian ?, and a couple more whose names, I regret to say, I did not retain.
Oct 07, 2014 -

Toyota Marin responded

Thank you so much for taking the time to write this review. It is great to hear that Ren was able to help you on your purchase. Thank you for the recommendation and we look forward to working with you in the future. Please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

Oct 13, 2014 -

Nancy_J responded

I have since found out the full names of two people who, in addition to my salesman Ren Lange, made my experience very rewarding. Robert Briones, Financial Manager, was not only professional, but warmly so. And Bryon Houghton, Sales Manager, was fantastic, very sincere about wanting me to leave a happy new (pre-owned) Toyota owner. I feel very grateful to all three of them. (And I did try another North Bay Toyota dealer first, and there was absolutely no comparison...) A million thanks!!!

October 01, 2014

Tacoma Purchase If you are looking to purchase a new car I highly recommend speaking with Max Sheikh at Toyota Marin. He was courteous, helpful and appeared to have m More

by jbonnette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh, Ainsworth Leslie, Joshua Feinberg
Oct 02, 2014 -

Toyota Marin responded

Thank you so much for taking the time to write this review. We are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Toyota Marin, we value our customers and we look forward to seeing you on your next visit. We would like to inform you that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 30, 2014

2nd Purchase from Toyota Marin I was very pleased with the assistance I received from Staff at Toyota Marin used vehicles lot. Wayland was my primary sales associate and walked the More

by Daniel Menjivar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler, Robert Briones
Oct 02, 2014 -

Toyota Marin responded

Daniel, Thank you so much for taking the time to write this review. It is reassuring to know that Wayland and Robert provided you with a hassle-free and welcoming shopping experience. It is our primary concern to deliver excellent customer service; that means giving each of our guests the time and attention they deserve. I am happy to hear that you left our dealership feeling confident about your purchase. Do not hesitate to call or stop in if you should have any additional questions or concerns regarding your vehicle. We would like to inform you that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 30, 2014

Jonathan was INCREDIBLE! I just bought a 2013 Rav4! Jonathan Miers was able to make the whole purchase super easy! I had no idea buying a car could be fun but he made it a goo More

by ESmith415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Miers
Oct 02, 2014 -

Toyota Marin responded

We appreciate the time it took for you to share this feedback with us. Jonathan is an asset to our dealership and I am pleased that he was able to provide you an easy and fun car buying experience. We look forward to working with you again in the future. Please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 30, 2014

Great dealership, great experience I will be recommending Toyota Marin to all my friends. My experience working with Ren Lange, was the best I've had at a car dealership. He was very More

by dbword
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2014 -

Toyota Marin responded

We appreciate you for taking the time to write this review about your experience at our dealership. We pride ourselves on the high level of our service excellence. It is wonderful to hear that Ren provided you the best experience that you have ever had. Thank you for the recommendation and we look forward to assisting you again soon. Please do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 29, 2014

New prius My sales person was Doreen Tan. She was great helping make a great choice and purchase that was in my budget. She answered all my questions and always More

by johnjabier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Sep 30, 2014 -

Toyota Marin responded

We appreciate your time to write this review about your experience at our dealership. At Toyota Marin, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Doreen was able to show you dedicated and personalized service. We would love to work with you again in the future. Please do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 29, 2014

simple sopiing trip We were shopping for a used car and we were promptly greeted by Brooke and other staff. We borrowed the car for a longer test drive. Brooke was busy s More

by pipercat89451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore, Brooke Peros
Oct 01, 2014 -

Toyota Marin responded

Congratulations on your new purchase. We are glad that Brooke and Brian were such a great help to you. We hope you are enjoying your vehicle. If you have other concerns, do not hesitate to let us know. Also, please be reminded that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

September 29, 2014

Emad is incredible!! HIGHLY RECOMMENDED! Buying a car from Emad at Toyota of Marin was one of the best experiences of my life! He was gracious, kind, knowledgeable, and made the entire proce More

by Anna Dorian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom (also very wonderful!), Lana Abu Kweik, Emad Burjaq
Oct 01, 2014 -

Toyota Marin responded

Thank you so much for the nice review, Anna. Emad is a key component of our team here at Toyota Marin, and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

...
142
...