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Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,697 reviews

October 24, 2014

Amazing I had the best experience at Toyota Marin with Christine. We looked at several dealerships in Marin and San Francisco, but Toyota of Marin was by far More

by n8in88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Oct 28, 2014 -

Toyota Marin responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It is quite an accomplishment to hear that we provided you the best experience ever. We would love to work with you again in the future. Please take note that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 22, 2014

Keith Ural is the best car salesperson alive I bought a truck from Toyota Marin and I couldn't be happier with the truck of the experience. I was dealing with Keith Ural who totally exceeded my e More

by lees25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Oct 23, 2014 -

Toyota Marin responded

Thank you so much for the nice review. Keith is a key component of our team here at Toyota Marin, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 22, 2014

Enjoyed buying a car!!! We traded in our 2009 Prius, were able to lease a 2015 Plug-in for less AND get money back. We are thrilled!! THANK YOU. More

by lesliedepalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway, Jay Brownrigg, Joshua Feinman, Keith Ural
Oct 24, 2014 -

Toyota Marin responded

Leslie, Thank you so much for taking the time to write this review. I am glad to know that your experience was so positive. Please do not hesitate to call or stop by if you have any questions or concerns regarding your vehicle. Also, please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 20, 2014

Great experience! Thanks to Ren Lange for making my first car buying experience so easy. He was helpful and went above and beyond for me. I love my new (used) car and a More

by pterrito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2014 -

Toyota Marin responded

Thank you for leaving this glowing review. We appreciate your feedback and are happy to hear that Ren went above and beyond your expectations. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and pressure-free as possible for all of our customers. Please remember that every vehicle comes with a free 119-Point annual inspection. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 19, 2014

excellent service from start to finish in all depts Our personal experience at toyota marin was a excellent one. From start to finish, we felt like we was in a Mercedes Benz dealership. And we was treat More

by jagabao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine sales, Deepak sales manager, Jay general sales manager, daryl finance, Mario parts
Oct 20, 2014 -

Toyota Marin responded

We appreciate the time it took for you to share your feedback with us. We pride ourselves on the high level of our service excellence. It is great to hear that Christine was able to provide you a positive experience. We would love to work with you again the future. Please take note that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 16, 2014

Thank you! Emad was very helpful and knowledgeable in my selection and purchase of a preowned Toyota Prius. It was an excellent choice and I am very happy with i More

by MR17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emad
Oct 16, 2014 -

Toyota Marin responded

Thank you for writing such a great review about your experience at our dealership. It is wonderful to hear that Emad, Keith, Brian, Deepak and Robert were able to assist on your last visit with us. We always do our best to make sure all of our customers leave with the right vehicle and we are glad that you are happy with your new purchase. We look forward to seeing you again. Please do not forget that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 16, 2014

Very easy and stress free I looked all over for a used Toyota Tacoma that would suit my liking. I found the perfect one here, and I love it. Wayland Whisler was a huge help, ma More

by andrewpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler
Oct 16, 2014 -

Toyota Marin responded

Andrew, Thank you for taking the time to write about your experience with us. I am so happy to hear that we were able to help find the perfect vehicle for you. It is wonderful to know that Wayland was able to provide you an easy and stress-free car buying experience. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 16, 2014

Great Experience with Sales Staff I came by the dealership with the intention of test driving an SUV that I had seen over the internet. The salesman Max Sheikh was very friendly and ac More

by TheMan65
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh, Mike Christian, Lana Abu Kweik
Oct 16, 2014 -

Toyota Marin responded

We appreciate you for taking the time to share your feedback with us and are pleased that your vehicle purchase experience was so positive. Max is an asset to Toyota Marin and it is great to know that he was able to show you what our dealership is known for. We would love to work with you again in the future. Please take note that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 14, 2014

Awesome experience - The best ive had buying a car Keith Ural was really great. He took the time to explain and teach every detail about the different Models of the car I was interested in. He also pu More

by tomerp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Oct 16, 2014 -

Toyota Marin responded

Thank you so much for the fantastic feedback and high star rating. Providing a quality shopping experience is one of our top priorities at Toyota Marin. We do everything we can to support our customers and we are glad to hear that Keith was able to assist in finding the vehicle that you really wanted. He is a valuable asset to our team. If you need any further assistance, please let us know. Also, please be informed that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 14, 2014

Great experience looking for a Toyota Recently I stopped by to look for a used Camry for my daughter. Salesman Max Sheikh was extremely friendly and knowledgeable and went out of his wa More

by jk994300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
Oct 20, 2014 -

Toyota Marin responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Please take note that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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