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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

November 01, 2014

Happy happy happy I went to toyota of Marin knowing that I needed to get a car but I received so much more. I didn't know I was going to get excellent customer service More

by Ggomezz09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Ferrer
Nov 04, 2014 -

Toyota Marin responded

We appreciate you for taking the time to provide such great feedback. Our primary focus is to provide each and every guest with exceptional customer service, and I am extremely happy to hear that Jeremy was able to satisfy that. Do not hesitate to inform us if you have any further questions or concerns regarding your vehicle. Please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 01, 2014

Awesome service John Hathaway was awesome! All the people at Toyota of Marin are wonderful. I'm letting all my friends know about Toyota of Marin. Thank you Gl More

by glennanisman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana Abu Kweik
Nov 04, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review. It is nice to hear that your time spent with John was an awesome experience. Each employee is a valued member of the Toyota Marin team and we all strive to provide excellent service. Please remember that every vehicle comes with a free 119-Point annual inspection. If there is anything else that we can do to help you with in regards to your vehicle, please feel free to let us know. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 31, 2014

So very easy! I need a car and I was calling around to different dealerships to see what was out there. When I called Toyota Marin Brooke answered. She verified tha More

by Rochelle1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke, Brian
Nov 03, 2014 -

Toyota Marin responded

Rochelle, Thank you so much for leaving this feedback. Brooke and Brian are dedicated to helping every customer that enters our dealership. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We would like to inform you that we provide free scheduled shuttle service to all customers. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 31, 2014

Awesome Experience with Laz I bought my Prius c from Laz some time ago. I needed a car that got great mpg since I had a long commute and my 4Runner wasn't giving enough. Laz foun More

by knat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Sapinoso
Nov 04, 2014 -

Toyota Marin responded

Thank you so much for taking the time to write this review. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that Laz was able to help find the perfect vehicle for you. We are eager to see on your next purchase. Please remember that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 31, 2014

Great Experience! Will use again. I went in with a skeptical mindset and Max got me comfortable in just a few minutes. He was courteous, knowledgeable (without being pushy) and got me More

by 4jaubair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Shaikh
Nov 04, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review about your experience with us. We make sure that all of our employees are knowledgeable and courteous. It is great to hear that Max was able to get the car that satisfies your needs. We are eager to see you in the future. Do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 30, 2014

Great experiene I would like to commend the sales team at Toyota Marin. Ren and Nicholas utilized their time well to help me find a rare Truck quickly. The process wa More

by Larnerjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg Ren Briones
Oct 31, 2014 -

Toyota Marin responded

Thank you so much for taking the time to write this review about our sales team. It is great to hear that Ren and Nicholas were able to satisfy your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as painless as possible for all of our customers. We are eager to see you on your next visit with us. Please do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 30, 2014

Can't ask for a better experience Toyota of Marin has provided the best experience possible . Mind you I'm a former Mercedes owner and they're suppose to be the best . Well Me More

by antie21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway, Jay and Daryl Charalambous
Oct 31, 2014 -

Toyota Marin responded

We appreciate the time it took for you to share this feedback. We pride ourselves on the high level of our customer service excellence and I am happy to hear that we provided you the best experience ever. Please continue to visit us whenever you have questions or concerns regarding your vehicle, and we will continue to provide great service. Also, please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 30, 2014

Love Toyota Camrys Worked with Ren Briones. He was very professional. Staff and facility are the best I have seen. Location was also convenient. Ability to trade wit More

by Hope Springs17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Nov 03, 2014 -

Toyota Marin responded

Thank you so much for taking the time to write this review. I am very happy to hear about your positive experience at Toyota Marin. Ren is an asset to our dealership and it is wonderful to hear that he was able to provide you the professional service that we strive to deliver to all of our customers. Please remember that every vehicle comes with a free 119-Point annual inspection. If you have any further automotive needs, do not hesitate to call or come back in for a visit. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 29, 2014

Excellent Service Nicholas Kulberg offered outstanding professional guidance in finding the dream car for my wife. He answered all of our questions and was able to prov More

by nbartholomew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Oct 31, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review about your experience at our dealership. At Toyota Marin, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Nicholas was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We would love to work with you again in the future and please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 29, 2014

Fantastic Service - Gian Voglino I recently had to return a leased vehicle to Toyota of Marin and consider a new lease. My experience with all of the people that I came in contact wit More

by Kiley Hertel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gian Voglino
Oct 31, 2014 -

Toyota Marin responded

Kiley, Thank you so much for taking the time to share your feedback with us. It is great to hear that your time spent with Gian was a positive experience. It is our primary concern to deliver excellent customer service; that means giving each of our guests the time and attention they deserve. We are eager to work with you again in the future. Please remember that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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