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Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,697 reviews

November 18, 2014

The experence was great I went to inquire about a Prius for the company fleet. Laz greeted me and answered all my questions about the car. From there the purchase was easy an More

by Corte Madera Tow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Sapinoso
Nov 20, 2014 -

Toyota Marin responded

We appreciate your feedback and are happy to hear that Laz was able to answer all your questions. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make every experience as easy and stress-free as possible for all of our customers. Please remember that every vehicle comes with a free 119-Point annual inspection. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 10, 2014

Perfect They are friendly and helpful they answer all my questions and terry also he teach me how to use the system that comes with the truck and Cathie answe More

by Rojelio Suarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Allan, Cathie Badger
Nov 11, 2014 -

Toyota Marin responded

Rojelio, Thank you so much for sharing your feedback with us. At Toyota Marin, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Terry and Cathie were able to show you dedicated and personalized service. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, please do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 10, 2014

Ritsa is the best!!! If you want to sell a used car and get a fair price for it Ritsa of Toyota review is your one stop shopping! No pain, no games!!!! Professional, kn More

by TomNan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritsa Kastoras
Nov 12, 2014 -

Toyota Marin responded

Tom, Thank you so much for writing this review about your experience at our dealership. We make sure that all of our employees are professional, knowledgeable and trustworthy. It is wonderful to know that Ritsa was able to show you that during your time with us. We look forward to working with you again in the future. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 09, 2014

Out from the mess and headache! Toyota Marin/Scion Marin dealership did not only help me acquire a brandnew toyota corolla s plus but also got me out of the mess and headache I'm hav More

by errold.santos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Allan, Cathie Badger
Nov 11, 2014 -

Toyota Marin responded

Errold, Thank you for leaving this glowing feedback. We appreciate your feedback and are happy to hear that we were able to satisfy your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Please do not forget that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 07, 2014

Best auto purchase experience we ever had! Carlos Rodriguez ushered us towards our new Prius with grace and confidence. The entire process was straight forward and transparent. It was a real pl More

by Eric Chasanoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ainsworth Leslie, Cathie Badger
Nov 11, 2014 -

Toyota Marin responded

Eric, On behalf of our dealership, I sincerely thank you for taking the time to write this review. Carlos is a great people person and he strives to create a positive experience for every customer. He will be very happy to hear that he was successful in that endeavor. We would like to inform you that every vehicle comes with a free 119-Point annual inspection. Please feel free to call or stop by if there is anything else that we can do to help you with regards to your vehicle. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 02, 2014

Ritsa @ Toyota Marin Hi, I recently sold my used Audi to Ritsa at Toyota Marin after she initially contacted me about my car listing. She was very professional, efficient More

by Cris Westall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritsa Kastoras
Nov 04, 2014 -

Toyota Marin responded

Thank you for leaving us this feedback. We make sure that all of our employees are professional, efficient and responsive. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make every experience as easy and painless as possible for all of our customers. It is wonderful to know that Ritsa was able to show you what Toyota Marin is all about. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 02, 2014

I left SMILING :) Very glad i met Wayland today. Very quick painless process. I couldn't be happier with the Audi i got. If you are looking for a car, look no furthe More

by gerald.monu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler
Nov 04, 2014 -

Toyota Marin responded

Gerald, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Wayland was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we are glad that you are happy with your new purchase. Please take note that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. We look forward to seeing you again. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 01, 2014

Happy happy happy I went to toyota of Marin knowing that I needed to get a car but I received so much more. I didn't know I was going to get excellent customer service More

by Ggomezz09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Ferrer
Nov 04, 2014 -

Toyota Marin responded

We appreciate you for taking the time to provide such great feedback. Our primary focus is to provide each and every guest with exceptional customer service, and I am extremely happy to hear that Jeremy was able to satisfy that. Do not hesitate to inform us if you have any further questions or concerns regarding your vehicle. Please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 01, 2014

Awesome service John Hathaway was awesome! All the people at Toyota of Marin are wonderful. I'm letting all my friends know about Toyota of Marin. Thank you Gl More

by glennanisman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana Abu Kweik
Nov 04, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review. It is nice to hear that your time spent with John was an awesome experience. Each employee is a valued member of the Toyota Marin team and we all strive to provide excellent service. Please remember that every vehicle comes with a free 119-Point annual inspection. If there is anything else that we can do to help you with in regards to your vehicle, please feel free to let us know. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

October 31, 2014

So very easy! I need a car and I was calling around to different dealerships to see what was out there. When I called Toyota Marin Brooke answered. She verified tha More

by Rochelle1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke, Brian
Nov 03, 2014 -

Toyota Marin responded

Rochelle, Thank you so much for leaving this feedback. Brooke and Brian are dedicated to helping every customer that enters our dealership. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We would like to inform you that we provide free scheduled shuttle service to all customers. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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