Back

Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

Directions

By Type

Showing 1,700 reviews

November 24, 2014

Great service! Very happy with the car. Great sales experience. Will always go back. Will definitely recommend this dealership to friends and family. keith has been More

by Christine Que
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Nov 26, 2014 -

Toyota Marin responded

Christine, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we are glad that you are happy with your new purchase. Please remember that every vehicle comes with a free 119-Point annual inspection. We look forward to seeing you again. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 24, 2014

Keith Ural gave me an excellent car buying experience Keith Ural was over the top trying to get me into the perfect vehicle. Through looking for hours on the internet trying to locate my red 2015 Camry, More

by KimCu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Cooper, Keith Ural
Nov 26, 2014 -

Toyota Marin responded

Thank you so much for this review. Keith is an asset to our dealership and it is wonderful to know that he was able to assist you during your time with us. We would love to work with you again in the future. As a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 19, 2014

Gian best sales person ever This honestly was the best car buying experience I ever had. Love having a new car but usually hate the car buying experience. From the first intr More

by ncjenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Payne and Josh Feinberg, Gian Voglino
Nov 24, 2014 -

Toyota Marin responded

I really appreciate you being so kind as to write this review about your experience at our dealership. We try our best to stand out from other dealers in terms of sales and service excellence. It is quite an accomplishment to hear that Gian provided you the best car buying experience ever. We would like to inform you that every vehicle comes with a free 119-Point annual inspection. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 18, 2014

The experence was great I went to inquire about a Prius for the company fleet. Laz greeted me and answered all my questions about the car. From there the purchase was easy an More

by Corte Madera Tow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Sapinoso
Nov 20, 2014 -

Toyota Marin responded

We appreciate your feedback and are happy to hear that Laz was able to answer all your questions. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make every experience as easy and stress-free as possible for all of our customers. Please remember that every vehicle comes with a free 119-Point annual inspection. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 10, 2014

Perfect They are friendly and helpful they answer all my questions and terry also he teach me how to use the system that comes with the truck and Cathie answe More

by Rojelio Suarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Allan, Cathie Badger
Nov 11, 2014 -

Toyota Marin responded

Rojelio, Thank you so much for sharing your feedback with us. At Toyota Marin, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Terry and Cathie were able to show you dedicated and personalized service. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, please do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 10, 2014

Ritsa is the best!!! If you want to sell a used car and get a fair price for it Ritsa of Toyota review is your one stop shopping! No pain, no games!!!! Professional, kn More

by TomNan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritsa Kastoras
Nov 12, 2014 -

Toyota Marin responded

Tom, Thank you so much for writing this review about your experience at our dealership. We make sure that all of our employees are professional, knowledgeable and trustworthy. It is wonderful to know that Ritsa was able to show you that during your time with us. We look forward to working with you again in the future. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 09, 2014

Out from the mess and headache! Toyota Marin/Scion Marin dealership did not only help me acquire a brandnew toyota corolla s plus but also got me out of the mess and headache I'm hav More

by errold.santos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Allan, Cathie Badger
Nov 11, 2014 -

Toyota Marin responded

Errold, Thank you for leaving this glowing feedback. We appreciate your feedback and are happy to hear that we were able to satisfy your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Please do not forget that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 07, 2014

Best auto purchase experience we ever had! Carlos Rodriguez ushered us towards our new Prius with grace and confidence. The entire process was straight forward and transparent. It was a real pl More

by Eric Chasanoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ainsworth Leslie, Cathie Badger
Nov 11, 2014 -

Toyota Marin responded

Eric, On behalf of our dealership, I sincerely thank you for taking the time to write this review. Carlos is a great people person and he strives to create a positive experience for every customer. He will be very happy to hear that he was successful in that endeavor. We would like to inform you that every vehicle comes with a free 119-Point annual inspection. Please feel free to call or stop by if there is anything else that we can do to help you with regards to your vehicle. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 02, 2014

Ritsa @ Toyota Marin Hi, I recently sold my used Audi to Ritsa at Toyota Marin after she initially contacted me about my car listing. She was very professional, efficient More

by Cris Westall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritsa Kastoras
Nov 04, 2014 -

Toyota Marin responded

Thank you for leaving us this feedback. We make sure that all of our employees are professional, efficient and responsive. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make every experience as easy and painless as possible for all of our customers. It is wonderful to know that Ritsa was able to show you what Toyota Marin is all about. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 02, 2014

I left SMILING :) Very glad i met Wayland today. Very quick painless process. I couldn't be happier with the Audi i got. If you are looking for a car, look no furthe More

by gerald.monu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler
Nov 04, 2014 -

Toyota Marin responded

Gerald, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Wayland was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we are glad that you are happy with your new purchase. Please take note that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. We look forward to seeing you again. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

...
139
...