Back

Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

Directions

By Type

Showing 1,697 reviews

November 29, 2014

absolutely perfect. I went in with a firm decision on a car and how much it would cost me. And thats exactly what I got. Best experience I have ever faced. Thank u kindly More

by liammills13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ren briones
Dec 02, 2014 -

Toyota Marin responded

Thank you so much for sharing your feedback. I am so happy to hear that we were able to provide you the best experience that you have ever had. We would love to work with you again in the future. Please remember that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 28, 2014

Best experince After spending days doing research on the web and making numerous calls to different dealers, we decided to try Toyota Marin. Emad, whom i had spoken More

by Lana Barnett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon, Emad and Tom
Dec 02, 2014 -

Toyota Marin responded

Lana, Thank you so much for taking the time to write this review. We aim to satisfy every customer that enters our dealership. It is wonderful to know that Emad, Waylon and Tom were able to provide you the best car buying experience ever. We look forward to working with you again in the future. Please do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 27, 2014

Personal and superior service Wayland Whisler was low key and patient. No pressure. James Slaughter made paperwork almost a pleasure. Tom Henschel appeared at key moments as More

by cllaboyteaux
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler, James Slaughter, Tom Henschel
Dec 02, 2014 -

Toyota Marin responded

Thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Toyota Marin team and it is great to know that Wayland, James and Tom were able to show you what our dealership is all about. We would like to inform you that we provide free scheduled shuttle service to all customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 26, 2014

It was a great experience noi games painless John Hathaway Sold me a 2004 Toyota Tacoma which I'm very happy that I bought this truck It serves me very well. John was very KNOWLAGEBLE on my need More

by dlt1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Nov 26, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review. John is an asset to Toyota Marin and it is great to hear that he was able to satisfy your needs. Please remember that every vehicle comes with a free 119-Point annual inspection. Thank you for the recommendation and we look forward to working with you again in the future. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 25, 2014

Thanks Doreen! I just wanted to thank Doreen Tan for giving me an exceptional "car buying " experience. Doreen was up front and honest with all of my questions, and More

by scott2569
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Nov 26, 2014 -

Toyota Marin responded

Scott, Thank you so much for taking the time to write this review. Doreen truly knows her stuff and it is wonderful to know that she was able to show you dedicated and personalized service. We would like to inform you that every vehicle comes with a free 119-Point annual inspection. Please feel free to call or stop by if you have any further automotive needs. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 25, 2014

Thanks for a great experience Christine!! When you look up "customer service" in the dictionary you see Christine Cilento's face next to it!! I would not have gotten my 2015 Camry Hybrid had More

by eh1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento, Cathie Badger
Nov 26, 2014 -

Toyota Marin responded

We appreciate the time it took for you to give us this feedback. Christine is dedicated in providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Toyota Marin, we value our customers and we look forward to seeing you on your next visit. Please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 24, 2014

great customer service I really appreciated Dorreen's service. She didn't push anything on me like you might expect from a car dealership. The process took a long time but I More

by Amy Levine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan, Keith Ural
Nov 26, 2014 -

Toyota Marin responded

Amy, Thank you so much for writing this review. We love hearing about customers that have a positive experience at Toyota Marin and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Also, please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 24, 2014

Great service! Very happy with the car. Great sales experience. Will always go back. Will definitely recommend this dealership to friends and family. keith has been More

by Christine Que
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Nov 26, 2014 -

Toyota Marin responded

Christine, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we are glad that you are happy with your new purchase. Please remember that every vehicle comes with a free 119-Point annual inspection. We look forward to seeing you again. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 24, 2014

Keith Ural gave me an excellent car buying experience Keith Ural was over the top trying to get me into the perfect vehicle. Through looking for hours on the internet trying to locate my red 2015 Camry, More

by KimCu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Cooper, Keith Ural
Nov 26, 2014 -

Toyota Marin responded

Thank you so much for this review. Keith is an asset to our dealership and it is wonderful to know that he was able to assist you during your time with us. We would love to work with you again in the future. As a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 19, 2014

Gian best sales person ever This honestly was the best car buying experience I ever had. Love having a new car but usually hate the car buying experience. From the first intr More

by ncjenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Payne and Josh Feinberg, Gian Voglino
Nov 24, 2014 -

Toyota Marin responded

I really appreciate you being so kind as to write this review about your experience at our dealership. We try our best to stand out from other dealers in terms of sales and service excellence. It is quite an accomplishment to hear that Gian provided you the best car buying experience ever. We would like to inform you that every vehicle comes with a free 119-Point annual inspection. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

...
138
...