
Toyota Marin
San Rafael, CA
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What? Really? Fantastic!!! I bought my sixth car, used, from them a month ago. It had an unforeseeable problem. They were able to get me out of that one and into my seventh car I bought my sixth car, used, from them a month ago. It had an unforeseeable problem. They were able to get me out of that one and into my seventh car purchase with them. They went far out their way to provide excellent customer service. When my wife needs her new car I will gladly get the eight from Toyota Marin. GIan is the best saleperson and Matt is the master plate spinner. Great work guys! Keep it up. More
Excellent service. I came in to check out a Toyota Camry and I don't expect such a friendly dealer. He showed me all about the car and was very informative. I will sugge I came in to check out a Toyota Camry and I don't expect such a friendly dealer. He showed me all about the car and was very informative. I will suggest your company to my friends. Thank you More
HAPPY CAMPER My impression of buying a car was totally changed when I visited Toyota Marin Used cars dept in San Rafael. The quality cars and the seamless process My impression of buying a car was totally changed when I visited Toyota Marin Used cars dept in San Rafael. The quality cars and the seamless process put my mind to an ease. I was looking for a minivan for my family. Max Sheikh made it very easy. He is very polite, courteous and knowledgeable Sales person. He landed us to a low mileage newer model Toyota Sienna. My family is very happy and thankful to the staff of Toyota Marin. I will always go back to this dealership. Very good experience More
absolutely perfect. I went in with a firm decision on a car and how much it would cost me. And thats exactly what I got. Best experience I have ever faced. Thank u kindly I went in with a firm decision on a car and how much it would cost me. And thats exactly what I got. Best experience I have ever faced. Thank u kindly More
Best experince After spending days doing research on the web and making numerous calls to different dealers, we decided to try Toyota Marin. Emad, whom i had spoken After spending days doing research on the web and making numerous calls to different dealers, we decided to try Toyota Marin. Emad, whom i had spoken to on the phone was with a customer when we arrived, but he greeted us warmly and introduced us to Waylon instead of making us wait. Waylon explained their sales process and was very informative about the vehicle we were looking at. Tom, the sales manager invited me to ride along on his test drive of my trade. Very unusual, but a great touch. Bottom line is we left a few hours later with a new car and after having a great experience. By the way, my wife and I are over 60 yrs old and this was the most pleasant car buying transaction of our lives. Give these guys a chance! More
Personal and superior service Wayland Whisler was low key and patient. No pressure. James Slaughter made paperwork almost a pleasure. Tom Henschel appeared at key moments as Wayland Whisler was low key and patient. No pressure. James Slaughter made paperwork almost a pleasure. Tom Henschel appeared at key moments as director/overseer...personable. Thank you. More
It was a great experience noi games painless John Hathaway Sold me a 2004 Toyota Tacoma which I'm very happy that I bought this truck It serves me very well. John was very KNOWLAGEBLE on my need John Hathaway Sold me a 2004 Toyota Tacoma which I'm very happy that I bought this truck It serves me very well. John was very KNOWLAGEBLE on my needs and want for what IO was looking for and the price range I could afford. The whole proses of buying this truck was done in a very professional manner. John knows what he is doing as a car sales' person. I would highly recommend my friends and family to john. I will buy another car through him when it's time. Keep up the hard work John I didn't see John's name down below to check his name. Dale Turrell More
Thanks Doreen! I just wanted to thank Doreen Tan for giving me an exceptional "car buying " experience. Doreen was up front and honest with all of my questions, and I just wanted to thank Doreen Tan for giving me an exceptional "car buying " experience. Doreen was up front and honest with all of my questions, and she ones she did not know she took the time to find out. She was also amazing on the follow through and getting back to me every time I called. The other dealerships I was working with all dropped the ball in this area. Thanks again Doreen! Scott Bertz More
Thanks for a great experience Christine!! When you look up "customer service" in the dictionary you see Christine Cilento's face next to it!! I would not have gotten my 2015 Camry Hybrid had When you look up "customer service" in the dictionary you see Christine Cilento's face next to it!! I would not have gotten my 2015 Camry Hybrid had it not been for Christine's relentless "hunt" to find me a car. She provided outstanding customer service throughout the buying process and ALWAYS kept me up-to-date on the status and followed through on everything she said she would do. On top of it she is a real person - warm, concerned, and thoughtful. She also referred us to a GREAT local restaurant. BUY A CAR FROM CHRISTINE!!!! Another note: when we completed our paperwork, Cathie Badger provided the best finance service I have ever experienced when buying a car!! More
great customer service I really appreciated Dorreen's service. She didn't push anything on me like you might expect from a car dealership. The process took a long time but I I really appreciated Dorreen's service. She didn't push anything on me like you might expect from a car dealership. The process took a long time but I'm happy with what I walked out with. More