Toyota Marin
San Rafael, CA
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absolutely perfect. I went in with a firm decision on a car and how much it would cost me. And thats exactly what I got. Best experience I have ever faced. Thank u kindly I went in with a firm decision on a car and how much it would cost me. And thats exactly what I got. Best experience I have ever faced. Thank u kindly More
Best experince After spending days doing research on the web and making numerous calls to different dealers, we decided to try Toyota Marin. Emad, whom i had spoken After spending days doing research on the web and making numerous calls to different dealers, we decided to try Toyota Marin. Emad, whom i had spoken to on the phone was with a customer when we arrived, but he greeted us warmly and introduced us to Waylon instead of making us wait. Waylon explained their sales process and was very informative about the vehicle we were looking at. Tom, the sales manager invited me to ride along on his test drive of my trade. Very unusual, but a great touch. Bottom line is we left a few hours later with a new car and after having a great experience. By the way, my wife and I are over 60 yrs old and this was the most pleasant car buying transaction of our lives. Give these guys a chance! More
Personal and superior service Wayland Whisler was low key and patient. No pressure. James Slaughter made paperwork almost a pleasure. Tom Henschel appeared at key moments as Wayland Whisler was low key and patient. No pressure. James Slaughter made paperwork almost a pleasure. Tom Henschel appeared at key moments as director/overseer...personable. Thank you. More
It was a great experience noi games painless John Hathaway Sold me a 2004 Toyota Tacoma which I'm very happy that I bought this truck It serves me very well. John was very KNOWLAGEBLE on my need John Hathaway Sold me a 2004 Toyota Tacoma which I'm very happy that I bought this truck It serves me very well. John was very KNOWLAGEBLE on my needs and want for what IO was looking for and the price range I could afford. The whole proses of buying this truck was done in a very professional manner. John knows what he is doing as a car sales' person. I would highly recommend my friends and family to john. I will buy another car through him when it's time. Keep up the hard work John I didn't see John's name down below to check his name. Dale Turrell More
Thanks Doreen! I just wanted to thank Doreen Tan for giving me an exceptional "car buying " experience. Doreen was up front and honest with all of my questions, and I just wanted to thank Doreen Tan for giving me an exceptional "car buying " experience. Doreen was up front and honest with all of my questions, and she ones she did not know she took the time to find out. She was also amazing on the follow through and getting back to me every time I called. The other dealerships I was working with all dropped the ball in this area. Thanks again Doreen! Scott Bertz More
Thanks for a great experience Christine!! When you look up "customer service" in the dictionary you see Christine Cilento's face next to it!! I would not have gotten my 2015 Camry Hybrid had When you look up "customer service" in the dictionary you see Christine Cilento's face next to it!! I would not have gotten my 2015 Camry Hybrid had it not been for Christine's relentless "hunt" to find me a car. She provided outstanding customer service throughout the buying process and ALWAYS kept me up-to-date on the status and followed through on everything she said she would do. On top of it she is a real person - warm, concerned, and thoughtful. She also referred us to a GREAT local restaurant. BUY A CAR FROM CHRISTINE!!!! Another note: when we completed our paperwork, Cathie Badger provided the best finance service I have ever experienced when buying a car!! More
great customer service I really appreciated Dorreen's service. She didn't push anything on me like you might expect from a car dealership. The process took a long time but I I really appreciated Dorreen's service. She didn't push anything on me like you might expect from a car dealership. The process took a long time but I'm happy with what I walked out with. More
Great service! Very happy with the car. Great sales experience. Will always go back. Will definitely recommend this dealership to friends and family. keith has been Very happy with the car. Great sales experience. Will always go back. Will definitely recommend this dealership to friends and family. keith has been a great help .Thank you. More
Keith Ural gave me an excellent car buying experience Keith Ural was over the top trying to get me into the perfect vehicle. Through looking for hours on the internet trying to locate my red 2015 Camry, Keith Ural was over the top trying to get me into the perfect vehicle. Through looking for hours on the internet trying to locate my red 2015 Camry, Keith took the time to not only search for it, but also found it through extensive time consuming searching to find the exact car I was looking for. He got it brought to Toyota Marin, had it prepped, paperwork ready for me after I traveled over 2 hours from home to finally see it. He communicated every step of the way and had everything ready for my signature when I arrived. He met us with a smile, showed me how to use all the cool tech features, and made this the only non-hassle car buying experience I'ver ever had. Many thanks to Keith and the team for my wonderful new car. Ruby (the car) is very happy in her new home. More
Gian best sales person ever This honestly was the best car buying experience I ever had. Love having a new car but usually hate the car buying experience. From the first intr This honestly was the best car buying experience I ever had. Love having a new car but usually hate the car buying experience. From the first introduction to Gian Voglino(Sales) when I first walked in the door to the final process of signing all the papers with Josh Feinberg and in between with Ryan helping me with financing and appraisal on my trade in it was a very comfortable process. Gian never made it feel like it was a high pressured you have to buy today or else situation. I can not say enough about the staff and wonderful way I was treated. Would highly recommend Toyota of Marin for anyone looking to buy a new Toyota. More