
Toyota Marin
San Rafael, CA
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A smooth, easy buying experience! After buying my first car off craigslist and having it explode after two weeks of ownership, I was feeling very cautious about trying again. Luckily, After buying my first car off craigslist and having it explode after two weeks of ownership, I was feeling very cautious about trying again. Luckily, though, I had brought my dead car to Toyota of Marin in the hopes of having it repaired. Roman Rios from the service department gave me an honest and thorough estimate of what fixing the original vehicle would cost and presented me with all my options, as well as some great advice. When I decided that it would be better and less expensive to start fresh with a different used car, he put me in touch with the fantastic Harmon Roberts from the sales department. Harmon was helpful, knowledgeable about the cars, lots of fun to be around, and best of all, was willing to give me enough time and space make my final decisions. The whole experience was fast and easy, with results that I love: my new car works beautifully so far and I have the peace of mind of knowing that it comes from a dealership I can trust. Thanks for the positive experience! More
Bought a Great Prius at an Excellent Price! Harmon was great. He went with our needs instead of trying to force something on us which saved us money. We came in thinking of getting the Trim 3, b Harmon was great. He went with our needs instead of trying to force something on us which saved us money. We came in thinking of getting the Trim 3, but after talking to Harmon he recommended a Trim 2 because we did not need some of the extras. Also, he quickly responded to our inquiry, which was late at night. Thanks! More
Extremely positive experience! Out of all the vehicle purchases I've made in the past this one was definitely the most positive and smoothest. Laz made the whole process simple and Out of all the vehicle purchases I've made in the past this one was definitely the most positive and smoothest. Laz made the whole process simple and easy for me. Unlike with other places, I did not feel pressured at all and that definitely helped me feel more comfortable and at ease during my purchase. I'll definitely be returning and recommending to anyone who needs a good, easy place to purchase a new vehicle to come here. More
Price beat everyone by $1000 I was in the market for a new Toyota 4Runner limited. after dealing with dealers in my local area of San Jose, CA, I was beginning to get frustrated. I was in the market for a new Toyota 4Runner limited. after dealing with dealers in my local area of San Jose, CA, I was beginning to get frustrated. I contacted Ainsworth by email, and he was able to meet my expected trade in value, and get me the price on the 4Runner I wanted to drive it off the lot the same day. A 60 mile drive later, I was in and out of the dealer within an hour, and treated with respect and great customer service while I was in the dealer. I expect to take the 60 mile drive just to continue doing my services with the dealer because of the great experience. In addition, I will be sending friends and family over to these guys for all their Toyota needs. I'm by no means a brand loyalty guy, but the experience was so good, I just see no point in going anywhere else. More
Buying a New RAV4 from Christine Cilento I had the pleasure of working with Christine Cilento in purchasing my first new car! From beginning to end, Christine was an incredibly helpful and kn I had the pleasure of working with Christine Cilento in purchasing my first new car! From beginning to end, Christine was an incredibly helpful and knowledgeable sales professional. I definitely recommend anybody looking to purchase a Toyota to give Christine a call. I intended on purchasing a new car about 8-9 months ago, and Christine was the one who greeted me and my girlfriend when we first arrived at the dealership. I got to test drive the RAV4 but I ended up not purchasing that day. Christine had followed up with me on a monthly basis ever since but never once sounded pushy. And by December 2014, when I was ready to sign the dotted line, I went to Christine at Toyota Marin! More
Good Used Car Experience We recently purchased a certified used Prius C from Max Sheikh at Toyota Marin. Overall the experience was low pressure and low stress. We had a numbe We recently purchased a certified used Prius C from Max Sheikh at Toyota Marin. Overall the experience was low pressure and low stress. We had a number of different cars that we were looking at all at different locations, Max was very open to letting us drive different options and take our time with making our decision, this is something I very much appreciate as I find buying a used car to be laborious enough. We were able to drive a number of different cars during our time with Max, we ended up with the Prius c, but were concerned about a scratch on the front driver side bumper. We brought it up and a reasonable solution that aligned our concerns with the dealers willingness to fix the issue was easily agreed upon leading to our final decision. Once we had settled on a car, Max made it very easy for us to move straight into the buying process which was accommodating as well, we ended up financing the car through our ala matter university bank in another state and Lana in the finance department helped make that go smoothly. We have yet to take the car into the body shop but received a call this morning to setup an appt. Overall this was a smooth and easy process, buying a Toyota certified car has given us piece of mind and we are happily saving money on gas and proudly helping to limit our environmental impact with our new hippy cred. More
John Hathaway, a friendly and straight forward salesman I worked with John Hathaway to purchase my Toyota Tacoma Pre-Runner pick-up. John understood right away what it was that I wanted and he did not try I worked with John Hathaway to purchase my Toyota Tacoma Pre-Runner pick-up. John understood right away what it was that I wanted and he did not try to pressure me into purchasing something that I did not want even though it would have made the sale much quicker. I recommend John and the entire crew at Toyota Marin to anyone seeking a new truck or car. More
Great experience I found Max and the rest of the team at Marin Toyota to be super helpful, knowledgeable, efficient and low-pressure. I appreciated them accommodatin I found Max and the rest of the team at Marin Toyota to be super helpful, knowledgeable, efficient and low-pressure. I appreciated them accommodating me, even delivered my car to SF to save me a drive back to the dealer once I had decided. Signed at my house. More
Great experience It was a quick and easy, no hassle experience. No need to go back and forth like other dealerships. They treated me and my family with respect. It was a quick and easy, no hassle experience. No need to go back and forth like other dealerships. They treated me and my family with respect. More
No nonsense, flexible, and fair My sales person (Max Sheikh) was very attentive and responsive. He helped convince me to come see them over another dealership even though they were My sales person (Max Sheikh) was very attentive and responsive. He helped convince me to come see them over another dealership even though they were further away and it was the right thing to do. All of the team including sales, finance, trade-in and the manager were friendly. They let us spend time making our decision without pressure which ultimately making us feel we bought the car vs. that we were sold the car. It is also a kid friendly dealership - which we appreciated. More