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Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,697 reviews

December 22, 2014

Price beat everyone by $1000 I was in the market for a new Toyota 4Runner limited. after dealing with dealers in my local area of San Jose, CA, I was beginning to get frustrated. More

by stevep1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ainsworth Leslie, Cathie Badger
Jan 02, 2015 -

Toyota Marin responded

Thank you so much for taking the time to share your experience with us. It is wonderful to hear that Ainsworth was able to meet your expectations. We would love to work with you again in the future. Do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 21, 2014

Buying a New RAV4 from Christine Cilento I had the pleasure of working with Christine Cilento in purchasing my first new car! From beginning to end, Christine was an incredibly helpful and kn More

by stephen.huang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Dec 23, 2014 -

Toyota Marin responded

Stephen, Thank you so much for taking the time to write this review. We aim to satisfy every customer that enters our dealership and it is encouraging to know that Christine was able to show you dedicated and personalized service. Do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Feel free to contact us if you have any questions regarding your vehicle. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 10, 2014

Good Used Car Experience We recently purchased a certified used Prius C from Max Sheikh at Toyota Marin. Overall the experience was low pressure and low stress. We had a numbe More

by cory.gwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana Abu Kweik
Dec 11, 2014 -

Toyota Marin responded

Thank you so much for taking the time to write this review about your experience at our dealership. We pride ourselves on the high level of our service excellence and it is wonderful to know that Max and Lana were able to do that during your time with us. We would like to inform you that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 09, 2014

John Hathaway, a friendly and straight forward salesman I worked with John Hathaway to purchase my Toyota Tacoma Pre-Runner pick-up. John understood right away what it was that I wanted and he did not try More

by Robert Cruikshank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Dec 09, 2014 -

Toyota Marin responded

Robert, Thank you so much for taking the time to write this review. John is great with people and focuses on the needs of our customers. He will be pleased to hear about your positive experience. Please remember that every vehicle comes with a free 119-Point annual inspection. We look forward to working with you again in the future. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 09, 2014

Great experience I found Max and the rest of the team at Marin Toyota to be super helpful, knowledgeable, efficient and low-pressure. I appreciated them accommodatin More

by Sheaney100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max sheikh, Mario , Matt Shone, Lana Abu Kweik
Dec 11, 2014 -

Toyota Marin responded

We appreciate the time it took for you to share your feedback with us. We aim to satisfy every customer that enters our dealership and we are happy to know that Max was able to provide you the Knowledgeable, efficient and pressure-free service that Toyota Marin is known for. We would love to work with you again in the future. Do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 05, 2014

Great experience It was a quick and easy, no hassle experience. No need to go back and forth like other dealerships. They treated me and my family with respect. More

by John Wong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
Dec 09, 2014 -

Toyota Marin responded

John, Thank you for sharing your feedback with us. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your quick, easy and hassle-free experience at Toyota Marin. Please remember that every vehicle comes with a free 119-Point annual inspection. We would love to work with you again in the future. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 01, 2014

No nonsense, flexible, and fair My sales person (Max Sheikh) was very attentive and responsive. He helped convince me to come see them over another dealership even though they were More

by dontsendspam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh, Lana Abu Kweik
Dec 02, 2014 -

Toyota Marin responded

We appreciate the time it took for you to write this review. It is reassuring to know that Max was able to attend to your concerns. It is our primary concern to deliver pressure-free customer service; that means giving each of our guests the time and attention they deserve. I am happy to hear that you left our dealership feeling confident about your purchase. We would like to inform you that we provide free scheduled shuttle service to all customers. Do not hesitate to call or stop in if you should have any additional questions or concerns regarding your vehicle. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 01, 2014

What? Really? Fantastic!!! I bought my sixth car, used, from them a month ago. It had an unforeseeable problem. They were able to get me out of that one and into my seventh car More

by yorkeight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Shone, Gian Voglino
Dec 02, 2014 -

Toyota Marin responded

On behalf of Toyota Marin, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that we were able to help find the perfect vehicle for you. Please remember that we provide free scheduled shuttle service to all customers. We look forward to working with you again in the future. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 30, 2014

Excellent service. I came in to check out a Toyota Camry and I don't expect such a friendly dealer. He showed me all about the car and was very informative. I will sugge More

by Loretta101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Dec 02, 2014 -

Toyota Marin responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Do not hesitate to inform us if you have any further questions or concerns regarding your vehicle. Please be informed that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

November 29, 2014

HAPPY CAMPER My impression of buying a car was totally changed when I visited Toyota Marin Used cars dept in San Rafael. The quality cars and the seamless process More

by nashmir66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
Dec 02, 2014 -

Toyota Marin responded

Thank you so much for taking the time to write this review about your experience at our dealership. It helps us to know that we are meeting the needs of our customers. Max is an asset to our dealership and I am glad that he was able to show you dedicated and personalized service. We are eager to see you on your next visit. Please Do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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