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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

January 03, 2015

Toyota Corolla purchase This is my second car that I puchased ay Toyota Marin. The sales person Christine J. Cilento was great, prompt to report to my inquies . When I my de More

by Silvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine J. Cilento
Jan 06, 2015 -

Toyota Marin responded

Silvia, Thank you so much for your feedback. It helps us to know that we are meeting the needs of our customers. We are glad to hear that Christine was able to show you what our dealership is known for. We would like to inform you that every vehicle comes with a free 119-Point annual inspection. Feel free to contact us if you need anything regarding your vehicle. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 01, 2015

Great Experience with Keith Ural and Toyota Marin Hats off to Keith and the team at Toyota Marin. This was the second truck we purchased there and it was a great experience all the way. Thank you! More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Jan 05, 2015 -

Toyota Marin responded

Joe, Thank you so much for taking the time to write this review about your experience at our dealership. Keith is an asset to Toyota Marin and it is encouraging to know that he was able to show you dedicated and personalized service. We look forward to working with you again in the future. Please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 01, 2015

HARMON ROBERTS IN THE MAN! He was really pleasant to deal with, very understanding and supportive in what we wanted, let us guide the transaction and had valuable insite on the More

by Sdaniel3
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon Roberts, Lana Abu Kweik
Jan 05, 2015 -

Toyota Marin responded

Thank you for taking the time to write about your experience with us. I am so happy to hear that Harmon was able to help find the perfect vehicle for you. Please remember that every vehicle comes with a free 119-Point annual inspection. We would love to work with you again in the future. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 31, 2014

A great experience again from Brooke and Brian This is the second car my family has bought from Brooke and Brian. Well, mostly Brian since Brooke went on a vacation before we could finalize the pur More

by Hingleberry McCringleBerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brroke Peros, Brian Moore
Jan 05, 2015 -

Toyota Marin responded

Thank you for taking the time to write us a review, and thank you for being such a loyal customer. We work hard to provide excellent customer service, and we are happy that Brian and Brooke were able to find you the vehicle you were looking for. Thank you for your recommendation, and don’t forget that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 31, 2014

Toyota sienna purchase Update (1/9/2015) This was suppose to be a hassel free car buying experience. However, issues came up after the vehicle was purchased. There was an More

by abcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Jan 05, 2015 -

Toyota Marin responded

Thank you for writing this review. Please feel free to contact us if you have any further automotive needs. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 30, 2014

An excellent Purchasing Experience John Hathaway and Deepak Saini were excellent to work with and very knowledgeable. They were able to find the exact car we wanted quickly. I would rec More

by David Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway and Deepak Saini
Jan 05, 2015 -

Toyota Marin responded

David, Thank you so much for taking the time to write this positive review. Each employee here at Toyota Marin is valued very highly and we appreciate your comments. We strive to give every customer that walks in the door the absolute best customer service, and we are glad we were able to do that for you. We look forward to working with you again in the future. Please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 29, 2014

Excellent buying experience! Ask for Wayland Whisler! Wayland was great. Called Toyota Marin Used Cars to schedule an appointment ahead of time, and car was washed and ready for the test drive when we got More

by christy22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler, Lana Abu Kweik
Jan 02, 2015 -

Toyota Marin responded

Christy, Thank you so much for your feedback. It helps us to know that we are meeting the needs of our customers. At Toyota Marin, we strive to ensure that no question or concern goes unanswered and it is great to know that Wayland and Lana provided you a positive experience. We would love to work with you again in the future. Please do not forget that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 29, 2014

John Hathaway and Jay were great-smooth and easy purchase. John was great, he got me into a new 2015 at a reasonable low monthly payment and was super accommodating, courteous and friendly! Thank you Toyota Ma More

by cszele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway and Jay
Jan 02, 2015 -

Toyota Marin responded

Thank you for writing this review. John is great with people and I am happy to know that he was able to attend to your needs. Please feel free to contact us if you have any further automotive needs. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 29, 2014

Great car buying experience at Toyota Marin We bought our Toyota Tacoma with Laz Sapinoso and he made it very easy and hassle free. He was very knowledgeable and friendly. He even followed up wi More

by matthewds77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Sapinoso
Jan 02, 2015 -

Toyota Marin responded

Thank you for leaving this glowing feedback. We appreciate your feedback and are happy to hear that Laz was able to provide you the knowledgeable and friendly service that Toyota Marin is all about. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We would love to work with you again in the future. Please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

December 28, 2014

Keith Ural Salesman took care of all details Our Salesman Keith Ural went out of his way to close this deal and make sure we were satisfied. He even delivered our new car to our home. More

by theliens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Jan 02, 2015 -

Toyota Marin responded

We appreciate the time it took for you to share your feedback with us. Your glowing review is a reflection of our intense dedication to going the extra mile to satisfy our guests. It is great to know that Keith was able to do that during your time with us. Please take note that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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