Toyota Marin
San Rafael, CA
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Great Car Buying Experience!! I reached out to Toyota of Marin via chat on their website inquiring about a car I saw online. Marvin Sexton was on the chat line to assist me as wel I reached out to Toyota of Marin via chat on their website inquiring about a car I saw online. Marvin Sexton was on the chat line to assist me as well as my contact onsite. He was readily available via text to answer all my questions prior to my arrival to the dealership. He made my car buying experience easy breezy and I left with the car I wanted. Overall everyone at the dealership was very helpful and friendly. Excellent! More
Wonderful and Patient When we were called about our now 2005 toyota Camry we quickly came down and the gentleman that greeted us (Wayland Whistler )was just really nice,pat When we were called about our now 2005 toyota Camry we quickly came down and the gentleman that greeted us (Wayland Whistler )was just really nice,patient and honest with us. He let me and my husband take our time,he told us all he knew about the car,how all of the paperwork and payments would be handled and I am truly happy we got to meet a man like him. More
Friendly and helpful. My first purchase from Toyota Marin. Keith Ural and Paul Phillips were very helpful and professional. If we're ever in the market for another Toyota w My first purchase from Toyota Marin. Keith Ural and Paul Phillips were very helpful and professional. If we're ever in the market for another Toyota we'll be sure to deal with them again. More
Great customer service! Doreen was very professional and courteous. She made sure that the car was detailed and cleaned, set-up my phone and told me the special services only Doreen was very professional and courteous. She made sure that the car was detailed and cleaned, set-up my phone and told me the special services only this dealer offers. More
Great Service Again and Again I purchase and leased two prior vehicles from Toyota Marin. This time around I called initially but they did not have the specific year and model I w I purchase and leased two prior vehicles from Toyota Marin. This time around I called initially but they did not have the specific year and model I was searching for exactly. So I went to three other Toyota dealers that did have something close. My first request to those sales persons was "Please don't put me through the routine. I know what I'm looking for. " Needless to say I walked out of a couple of them because they "put me through the (sales) routine". Three days later I got a call from Justin telling me the car I wanted had just come in. I drove over on a Sunday night and Will and Justin showed me the car and I purchased it on the spot. No sales pitch, just meeting my needs. The rest of the staff that I dealt with were just as great. I know from experience it's difficult to maintain this company culture and recruit great staff but somehow this organization seems to do it. What can I say? If you need a car go see Justin and Will. I will. More
Unbelievable experience. I was out on a mission to purchase my first car. This being my first time dealing with car sales people, you can only imagine what my experiences were I was out on a mission to purchase my first car. This being my first time dealing with car sales people, you can only imagine what my experiences were. I had seen it all, every sales tactic. After about a dozen different dealerships, I stumbled upon Toyota Marin used department. They didn't have the exact car I was looking for but Max understood what kind of car I wanted. He showed me a number of cars around my price range, around my requirements, and didn't waste my time with trying to up sell a car to me. This place was unlike any other dealership which was a deciding factor for getting my car. More
Premier Customer Service I don't like to shop for cars. Several very bad experiences in the past influence me to dread leasing or buying a vehicle. However, I was recently ass I don't like to shop for cars. Several very bad experiences in the past influence me to dread leasing or buying a vehicle. However, I was recently assisted by Tyler Toler at Toyota Marin and I enthusiastically recommend him, if you are looking for premier customer service. I have been a Customer Service Consultant for several financial and high tech corporations. Tyler naturally exemplifies the highest qualities of customer care. He had great patience with me and my wife during several visits to Toyota Marin. We weren't clear on which car we really wanted and test drove several. He was very alert to all of our comments in ongoing discussions and eventually directed us to the perfect car of us at this time...a car which hadn't even been on our list of possibilities. All of this took place within a relaxed and trustworthy environment held in place by Tyler Toler and supported by the high toned employees of Toyota Marin. That's why I'm writing my first ever dealership review. More
Toyota Corolla purchase This is my second car that I puchased ay Toyota Marin. The sales person Christine J. Cilento was great, prompt to report to my inquies . When I my de This is my second car that I puchased ay Toyota Marin. The sales person Christine J. Cilento was great, prompt to report to my inquies . When I my decision on type on car we close pretty fast .. Thank you so much More
Great Experience with Keith Ural and Toyota Marin Hats off to Keith and the team at Toyota Marin. This was the second truck we purchased there and it was a great experience all the way. Thank you! Hats off to Keith and the team at Toyota Marin. This was the second truck we purchased there and it was a great experience all the way. Thank you! More
HARMON ROBERTS IN THE MAN! He was really pleasant to deal with, very understanding and supportive in what we wanted, let us guide the transaction and had valuable insite on the He was really pleasant to deal with, very understanding and supportive in what we wanted, let us guide the transaction and had valuable insite on the vehicles we looked at. Would def do another deal there with him! More