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Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,697 reviews

January 12, 2015

Great Car Buying Experience!! I reached out to Toyota of Marin via chat on their website inquiring about a car I saw online. Marvin Sexton was on the chat line to assist me as wel More

by ML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Henschel, Robert Briones
Jan 14, 2015 -

Toyota Marin responded

We are honored to hear that your purchase visit with us has been so positive. Here at Toyota Marin, customer satisfaction is our top priority and we are pleased to have helped you purchase your vehicle. Glad that you had such an excellent experience working with Marvin. We look forward to making sure that you enjoy your car for many years to come. Also, please be informed that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 11, 2015

Wonderful and Patient When we were called about our now 2005 toyota Camry we quickly came down and the gentleman that greeted us (Wayland Whistler )was just really nice,pat More

by TL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whistler
Jan 14, 2015 -

Toyota Marin responded

We appreciate the time it took for you to write this review. Wayland is a key component to our team and it is wonderful to know that he was able to show you the excellent customer service that Toyota Marin is known for. Please do not forget to take advantage of a free car wash as part of our 10 point value guarantee. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 10, 2015

Friendly and helpful. My first purchase from Toyota Marin. Keith Ural and Paul Phillips were very helpful and professional. If we're ever in the market for another Toyota w More

by jasonb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips, Keith Ural
Jan 14, 2015 -

Toyota Marin responded

Jason, Thank you so much for your feedback. Keith and Paul are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Toyota Marin, we value our customers and we look forward to seeing you on your next visit. We would like to inform you that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 09, 2015

Great customer service! Doreen was very professional and courteous. She made sure that the car was detailed and cleaned, set-up my phone and told me the special services only More

by sky blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan - sales
Jan 12, 2015 -

Toyota Marin responded

We appreciate the time it took for you to write this review. We make sure that all of our employees are professional and courteous. We are happy to know that Doreen was able to do that during your time with us. We would like to inform you that every vehicle comes with a free 119-Point annual inspection. Feel free to visit us if you have any further automotive needs. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 09, 2015

Great Service Again and Again I purchase and leased two prior vehicles from Toyota Marin. This time around I called initially but they did not have the specific year and model I w More

by RobertNYC5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Will, Lana, Tom and Ken (Used Cars)
Jan 14, 2015 -

Toyota Marin responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that Justin and Will were able to help find the vehicle you wanted. We would like to inform you that every vehicle comes with a free 119-Point annual inspection. Please feel free to call or stop by if there is anything else we can do to help you with regards to your vehicle. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 08, 2015

Unbelievable experience. I was out on a mission to purchase my first car. This being my first time dealing with car sales people, you can only imagine what my experiences were More

by Bernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
Jan 12, 2015 -

Toyota Marin responded

Bernard, Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Do not hesitate to inform us if you have any further questions or concerns regarding your vehicle. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 07, 2015

Premier Customer Service I don't like to shop for cars. Several very bad experiences in the past influence me to dread leasing or buying a vehicle. However, I was recently ass More

by eoliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Toler
Jan 12, 2015 -

Toyota Marin responded

Thank you so much for taking the time to write this review about your visit with us. It helps us to know that we are meeting the needs of our customers. Tyler is a key component to our team and he strives to create a positive experience for all of our customers. He will be very happy to hear that he was successful in that endeavor. Please remember that every vehicle comes with a free 119-Point annual inspection. We would love to work with you again in the future. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 03, 2015

Toyota Corolla purchase This is my second car that I puchased ay Toyota Marin. The sales person Christine J. Cilento was great, prompt to report to my inquies . When I my de More

by Silvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine J. Cilento
Jan 06, 2015 -

Toyota Marin responded

Silvia, Thank you so much for your feedback. It helps us to know that we are meeting the needs of our customers. We are glad to hear that Christine was able to show you what our dealership is known for. We would like to inform you that every vehicle comes with a free 119-Point annual inspection. Feel free to contact us if you need anything regarding your vehicle. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 01, 2015

Great Experience with Keith Ural and Toyota Marin Hats off to Keith and the team at Toyota Marin. This was the second truck we purchased there and it was a great experience all the way. Thank you! More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Jan 05, 2015 -

Toyota Marin responded

Joe, Thank you so much for taking the time to write this review about your experience at our dealership. Keith is an asset to Toyota Marin and it is encouraging to know that he was able to show you dedicated and personalized service. We look forward to working with you again in the future. Please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 01, 2015

HARMON ROBERTS IN THE MAN! He was really pleasant to deal with, very understanding and supportive in what we wanted, let us guide the transaction and had valuable insite on the More

by Sdaniel3
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon Roberts, Lana Abu Kweik
Jan 05, 2015 -

Toyota Marin responded

Thank you for taking the time to write about your experience with us. I am so happy to hear that Harmon was able to help find the perfect vehicle for you. Please remember that every vehicle comes with a free 119-Point annual inspection. We would love to work with you again in the future. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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