Toyota Marin

Great Car Selling Experience!! I have never sold an automobile before now - Ritsa made the entire process easy and uncomplicated!! Female to female, she was able to explain and ed I have never sold an automobile before now - Ritsa made the entire process easy and uncomplicated!! Female to female, she was able to explain and educate me about the process and help with all my questions & concerns. She is wonderful! I highly recommend her! It was a very positive experience working with Ritsa. More

"Sales Personell truly interested in what the customer wants We were referred to Christine by Costco and we had a phone conversation. During our appointment she had everything we requested ready. She was conce We were referred to Christine by Costco and we had a phone conversation. During our appointment she had everything we requested ready. She was concerned about respecting our time and she and Deepok went out of thier way to accommodate our needs. We visited other dealers and by far Marin Toyota was superior! Everyone was patient, kind and concerned about our needs. More

Super Friendly Experience with Big Savings I recently was in the market for a used car that could comfortably seat 4-5 and had lots of bells and whistles. After much searching online and visiti I recently was in the market for a used car that could comfortably seat 4-5 and had lots of bells and whistles. After much searching online and visiting a few dealerships, I found a car at Toyota Marin that was in my price range and had everything I was looking for. When arriving, I was immediately greeted by their friendly staff and directed to work with Emad. Although I arrived just a couple of hours before they were going to close, Emad was super friendly and didn't rush me as I reviewed the car. Once I was ready to make the purchase, Emad and the Finance team helped me to save big on my financing by finding a loan with a significantly lower APR than what I was approved for through my bank. In any event, I am so glad to have worked with Emad and the team at Toyota Marin! The next time I'm in the market for another car, Toyota Marin will be the first place I look. More

Great Car Buying Experience!! I reached out to Toyota of Marin via chat on their website inquiring about a car I saw online. Marvin Sexton was on the chat line to assist me as wel I reached out to Toyota of Marin via chat on their website inquiring about a car I saw online. Marvin Sexton was on the chat line to assist me as well as my contact onsite. He was readily available via text to answer all my questions prior to my arrival to the dealership. He made my car buying experience easy breezy and I left with the car I wanted. Overall everyone at the dealership was very helpful and friendly. Excellent! More

Wonderful and Patient When we were called about our now 2005 toyota Camry we quickly came down and the gentleman that greeted us (Wayland Whistler )was just really nice,pat When we were called about our now 2005 toyota Camry we quickly came down and the gentleman that greeted us (Wayland Whistler )was just really nice,patient and honest with us. He let me and my husband take our time,he told us all he knew about the car,how all of the paperwork and payments would be handled and I am truly happy we got to meet a man like him. More

Friendly and helpful. My first purchase from Toyota Marin. Keith Ural and Paul Phillips were very helpful and professional. If we're ever in the market for another Toyota w My first purchase from Toyota Marin. Keith Ural and Paul Phillips were very helpful and professional. If we're ever in the market for another Toyota we'll be sure to deal with them again. More

Great customer service! Doreen was very professional and courteous. She made sure that the car was detailed and cleaned, set-up my phone and told me the special services only Doreen was very professional and courteous. She made sure that the car was detailed and cleaned, set-up my phone and told me the special services only this dealer offers. More

Great Service Again and Again I purchase and leased two prior vehicles from Toyota Marin. This time around I called initially but they did not have the specific year and model I w I purchase and leased two prior vehicles from Toyota Marin. This time around I called initially but they did not have the specific year and model I was searching for exactly. So I went to three other Toyota dealers that did have something close. My first request to those sales persons was "Please don't put me through the routine. I know what I'm looking for. " Needless to say I walked out of a couple of them because they "put me through the (sales) routine". Three days later I got a call from Justin telling me the car I wanted had just come in. I drove over on a Sunday night and Will and Justin showed me the car and I purchased it on the spot. No sales pitch, just meeting my needs. The rest of the staff that I dealt with were just as great. I know from experience it's difficult to maintain this company culture and recruit great staff but somehow this organization seems to do it. What can I say? If you need a car go see Justin and Will. I will. More

Unbelievable experience. I was out on a mission to purchase my first car. This being my first time dealing with car sales people, you can only imagine what my experiences were I was out on a mission to purchase my first car. This being my first time dealing with car sales people, you can only imagine what my experiences were. I had seen it all, every sales tactic. After about a dozen different dealerships, I stumbled upon Toyota Marin used department. They didn't have the exact car I was looking for but Max understood what kind of car I wanted. He showed me a number of cars around my price range, around my requirements, and didn't waste my time with trying to up sell a car to me. This place was unlike any other dealership which was a deciding factor for getting my car. More

Premier Customer Service I don't like to shop for cars. Several very bad experiences in the past influence me to dread leasing or buying a vehicle. However, I was recently ass I don't like to shop for cars. Several very bad experiences in the past influence me to dread leasing or buying a vehicle. However, I was recently assisted by Tyler Toler at Toyota Marin and I enthusiastically recommend him, if you are looking for premier customer service. I have been a Customer Service Consultant for several financial and high tech corporations. Tyler naturally exemplifies the highest qualities of customer care. He had great patience with me and my wife during several visits to Toyota Marin. We weren't clear on which car we really wanted and test drove several. He was very alert to all of our comments in ongoing discussions and eventually directed us to the perfect car of us at this time...a car which hadn't even been on our list of possibilities. All of this took place within a relaxed and trustworthy environment held in place by Tyler Toler and supported by the high toned employees of Toyota Marin. That's why I'm writing my first ever dealership review. More