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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

February 15, 2015

Purchasing a new vehicle Christine helped in locating the ideal vehicle for Mrs. and worked hard to make the financing fit our budget. We thank her for the professional and c More

by awvawz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Feb 17, 2015 -

Toyota Marin responded

Thank you for providing this excellent feedback! I am happy to hear that Christine was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns regarding your vehicle. Please do not forget to take advantage of a free car wash as part of our 10-point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 15, 2015

My experience Christine Cilento went out of her way to offer us a great deal when purchasing the Prius 2015. We traded the end of a lease for a new lease on the ne More

by awvawz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento, Jay, and ...
Feb 17, 2015 -

Toyota Marin responded

I really appreciate the time it took for you to write this review. Christine truly knows her stuff, and it is wonderful to hear that you were satisfied with your trade-in. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Also, please remember that we provide free scheduled shuttle service to all customers. Congratulations on your 2015 Prius! Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 08, 2015

Great staff The staff were very helpful, Doreen Tan and John Hathaway were friendly and very informative, the whole experience was long but worth the wait, I woul More

by harls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan, John Hathaway
Feb 11, 2015 -

Toyota Marin responded

Thank you for leaving us such a great review! We are dedicated to providing top-quality service and we are ecstatic to hear that your experience reflected this dedication. At Toyota Marin, we value our customers and we look forward to seeing you on your next visit. Please remember that as a part of our 10-point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

February 01, 2015

Thanks to Brian Moore at Toyota Marin It may sound trite, but I do not write reviews. However, Brian Moore was such a charming and helpful person while I was looking for a car for my daug More

by Amory Breider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke ?, Brian Moore
Feb 03, 2015 -

Toyota Marin responded

Amory, Thank you for taking the time to write this review. We are glad to hear that Brian took good care of you and helped you find a car for your son. Our team works hard to provide excellent customer service and it’s great you could see it. Please let us know if you have any further questions. Also, please remember that we offer free car washes as a part of our 10-point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

February 01, 2015

all in all, a nice sales dealer this dealer is nice. fulfill all my requirement and I really feel appreciate with her. Hopefully we can cooperative with each other in the future. ove More

by Tom3589798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Feb 03, 2015 -

Toyota Marin responded

Tom, Thank you for your review. We’re glad to hear that you found that our team to be nice and helpful. We work hard to make sure each of our customers have a positive experience, and it’s great to know you are one of them. Please feel free to contact us if you have any further questions. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

February 01, 2015

Toyota Marin Highly recommend sales representative Doreen Tan and Christine Cilento who were very helpful and friendly.I would do business with toyota marin again. More

by Maya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan and Christine Cilento
Feb 03, 2015 -

Toyota Marin responded

Maya, Thank you so much for sharing your feedback with us. It is great to hear that Doreen and Christine were able to provide you the excellent customer service that our dealership is known for. If you have any further automotive needs, please feel free to come and visit us. Remember to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 29, 2015

hassle Free I’ve been looking for a lightly used Tacoma for months, and got fed up with the process after going to a couple “local” dealerships and getting jerk More

by Tj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clemmons and Will Taylor
Feb 02, 2015 -

Toyota Marin responded

I am happy to hear that your time spent with our team was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new purchase. If you have any questions or concerns regarding your vehicle, please come back to visit us. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 28, 2015

Jason Clemmons, Excellent Salesman I recently bought a car through Jason Clemmons at Toyota Marin. This was the first place I looked at cars and I was very impressed with Jason. He has More

by Sierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clemmons, Dennis Noller
Feb 02, 2015 -

Toyota Marin responded

I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car-buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your vehicle. If you have any further needs, please come back to see us. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 800-608-6193

January 28, 2015

Great professional experience I'm so happy with the service I got at this dealership. I was looking for the car I wanted and trusty dealer for couple of months. Finally I found Sha More

by Setareh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahriyar Pourmand
Jan 29, 2015 -

Toyota Marin responded

Thank you so much for the nice review. Shahryar is a key component of our team here at Toyota Marin and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, please be informed that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 27, 2015

A breeze! I went in to purchase a car and was totally pleased with how smooth and easy going the process was. Laz kept me informed and answered all my question More

by bdevl!n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz
Jan 29, 2015 -

Toyota Marin responded

Your glowing review means a lot to us. We appreciate your feedback and are happy to hear that Laz was able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car-buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Also, remember that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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