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Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,697 reviews

February 01, 2015

Thanks to Brian Moore at Toyota Marin It may sound trite, but I do not write reviews. However, Brian Moore was such a charming and helpful person while I was looking for a car for my daug More

by Amory Breider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke ?, Brian Moore
Feb 03, 2015 -

Toyota Marin responded

Amory, Thank you for taking the time to write this review. We are glad to hear that Brian took good care of you and helped you find a car for your son. Our team works hard to provide excellent customer service and it’s great you could see it. Please let us know if you have any further questions. Also, please remember that we offer free car washes as a part of our 10-point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

February 01, 2015

all in all, a nice sales dealer this dealer is nice. fulfill all my requirement and I really feel appreciate with her. Hopefully we can cooperative with each other in the future. ove More

by Tom3589798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Feb 03, 2015 -

Toyota Marin responded

Tom, Thank you for your review. We’re glad to hear that you found that our team to be nice and helpful. We work hard to make sure each of our customers have a positive experience, and it’s great to know you are one of them. Please feel free to contact us if you have any further questions. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

February 01, 2015

Toyota Marin Highly recommend sales representative Doreen Tan and Christine Cilento who were very helpful and friendly.I would do business with toyota marin again. More

by Maya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan and Christine Cilento
Feb 03, 2015 -

Toyota Marin responded

Maya, Thank you so much for sharing your feedback with us. It is great to hear that Doreen and Christine were able to provide you the excellent customer service that our dealership is known for. If you have any further automotive needs, please feel free to come and visit us. Remember to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 29, 2015

hassle Free I’ve been looking for a lightly used Tacoma for months, and got fed up with the process after going to a couple “local” dealerships and getting jerk More

by Tj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clemmons and Will Taylor
Feb 02, 2015 -

Toyota Marin responded

I am happy to hear that your time spent with our team was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new purchase. If you have any questions or concerns regarding your vehicle, please come back to visit us. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 28, 2015

Jason Clemmons, Excellent Salesman I recently bought a car through Jason Clemmons at Toyota Marin. This was the first place I looked at cars and I was very impressed with Jason. He has More

by Sierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clemmons, Dennis Noller
Feb 02, 2015 -

Toyota Marin responded

I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car-buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your vehicle. If you have any further needs, please come back to see us. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 800-608-6193

January 28, 2015

Great professional experience I'm so happy with the service I got at this dealership. I was looking for the car I wanted and trusty dealer for couple of months. Finally I found Sha More

by Setareh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahriyar Pourmand
Jan 29, 2015 -

Toyota Marin responded

Thank you so much for the nice review. Shahryar is a key component of our team here at Toyota Marin and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, please be informed that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 27, 2015

A breeze! I went in to purchase a car and was totally pleased with how smooth and easy going the process was. Laz kept me informed and answered all my question More

by bdevl!n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz
Jan 29, 2015 -

Toyota Marin responded

Your glowing review means a lot to us. We appreciate your feedback and are happy to hear that Laz was able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car-buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Also, remember that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 27, 2015

excellent experience! I wasn't happy with any of my local dealers and I founds the best pricing at toyota Marin, so I made the 3 hour drive. I cannot say enough good thing More

by jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento, Josh
Jan 29, 2015 -

Toyota Marin responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Toyota Marin. If you have any further needs, do not hesitate to come back in for a visit. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 26, 2015

smooth process I was give the choices to make and felt informed in every way. The service and help with understanding my new truck was above par. Thanks, Chris More

by topher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Jan 29, 2015 -

Toyota Marin responded

We love hearing about customers that have a great experience at Toyota Marin and we are glad you are one of them. We know that choosing a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Also, be reminded that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

January 26, 2015

Excellent Service Ren Briones and Harmon Robert have extended great services from step 1 up to the time that we got to drive the car. The dealership lounge was awesom More

by Tecla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon and Ren
Jan 29, 2015 -

Toyota Marin responded

It is very kind of you to write us such a nice review. We aim to satisfy every guest that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, please be informed that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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