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Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,697 reviews

February 20, 2015

A Louisiana guy buying a car in CA I was buying a car long distance for my daughter who is in school in CA and appreciated the help and attention Keith gave me. It was all straightforwa More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural, Jason Clark
Feb 23, 2015 -

Toyota Marin responded

Jerry, Thank you so much for taking the time to write about your visit with us. It is wonderful to hear that Keith and Jason were able to attend to your concerns during your time with us. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 20, 2015

BEST EXPERIENCE EVER I would strongly recommend this dealer to my family and friends, they don't just treat you as a customer they treat you like family. This car dealer h More

by Villalvazo90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon Roberts
Feb 24, 2015 -

Toyota Marin responded

Thank you for taking the time to write about your experience with us. At Toyota Marin, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that we were able to meet your expectations. Do not hesitate to contact us if there is anything else we can do for you. Also, be informed that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 19, 2015

Harmon did an excellent job helping me to find the right car. I had just been in a traumatizing head on collision and needed to replace my totaled car. He More

by tmsdebra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon Roberts, Ainsworth Leslie, Cathie Badger
Feb 23, 2015 -

Toyota Marin responded

We appreciate the time it took for you to share us your feedback. We love hearing about customers that have a fantastic experience at Toyota Marin and we are glad you are one of them. It is great to hear that Harmon was able to help find the right vehicle for you. Feel free to call or stop by if you have any further automotive needs. Also, please do not forget that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 19, 2015

First time buyer I've heard all the horror stories when it comes to car salesmen and Doreen and Harmon were far from that! They made the experience a memorable one and More

by Misslisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon, Doreen
Feb 20, 2015 -

Toyota Marin responded

It was a pleasure to read about your recent visit with us. It is delightful to know that Doreen and Harmon were able to provide you with such a memorable and outstanding experience. Thank you for the recommendation and feel free to call or stop by if there is anything else we can do for you with regards to your vehicle. Also, please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 18, 2015

Just Purchased 4Runner SR5 Limited Harmon Roberts provided excellent customer service from start to finish. He was very helpful and we truly appreciated his patience and fun attitude. T More

by angietan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon Roberts, Lana Abu Kweik
Feb 26, 2015 -

Toyota Marin responded

Thank you so much for taking the time to share your feedback. Harmon is dedicated to providing top quality service and we are ecstatic to hear that your experience reflected his dedication. We would like to inform you that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Please feel free to contact us if you have any questions about your vehicle. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 17, 2015

Great deal & great experience We just bought a beautiful 2015 Camry Hybrid XLE and got a great! deal at Toyota Marin working with Gian Voglino & Laz Sapinoso, & their Sales Mgr Rya More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Payne, Sales Mgr & Laz Sapinoso, Sales, Gian Voglino, Lana Abu Kweik
Feb 26, 2015 -

Toyota Marin responded

Congratulations on your new purchase, Marie. We appreciate your feedback as it helps us grow as a dealership. Each employee is a valued member of the Toyota Marin team and we all strive to provide excellent service. If there is anything else that we can do to help you with regards to your vehicle, please feel free to inform us. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 17, 2015

Purchasing Used Tacoma The salesman Wayland Whisler was very friendly and worked hard to find me what I wanted. They did not have the exact used truck I wanted on the lot bu More

by User-6baabd9116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler
Feb 26, 2015 -

Toyota Marin responded

We appreciate the time it took for you to write this review about your experience with us. It helps us to know when we are doing well because it is what we strive to do on a daily basis. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Also, please take note that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 15, 2015

Purchasing a new vehicle Christine helped in locating the ideal vehicle for Mrs. and worked hard to make the financing fit our budget. We thank her for the professional and c More

by awvawz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Feb 17, 2015 -

Toyota Marin responded

Thank you for providing this excellent feedback! I am happy to hear that Christine was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns regarding your vehicle. Please do not forget to take advantage of a free car wash as part of our 10-point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 15, 2015

My experience Christine Cilento went out of her way to offer us a great deal when purchasing the Prius 2015. We traded the end of a lease for a new lease on the ne More

by awvawz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento, Jay, and ...
Feb 17, 2015 -

Toyota Marin responded

I really appreciate the time it took for you to write this review. Christine truly knows her stuff, and it is wonderful to hear that you were satisfied with your trade-in. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Also, please remember that we provide free scheduled shuttle service to all customers. Congratulations on your 2015 Prius! Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 08, 2015

Great staff The staff were very helpful, Doreen Tan and John Hathaway were friendly and very informative, the whole experience was long but worth the wait, I woul More

by harls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan, John Hathaway
Feb 11, 2015 -

Toyota Marin responded

Thank you for leaving us such a great review! We are dedicated to providing top-quality service and we are ecstatic to hear that your experience reflected this dedication. At Toyota Marin, we value our customers and we look forward to seeing you on your next visit. Please remember that as a part of our 10-point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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