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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

February 22, 2015

Great first time buyer experience I called in to Toyota Marin and had the pleasures of speaking to a dealer by the name of Harmon Roberts he made my whole experience worth the drive I More

by DanikaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon Roberts, Lana Abu Kweik
Feb 24, 2015 -

Toyota Marin responded

Thank you so much for the nice review, Danika. Harmon is a key component of our team here at Toyota Marin and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 21, 2015

Single Female buying a car Wow I Bought a Pontiac with less than 80,000 miles sweet, to top this sweet deal off the car was a little over $10,000. Toyota Marin is the best dea More

by Single Female
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARVIN SEXTON
Feb 24, 2015 -

Toyota Marin responded

Thank you so much for this great review. We try to create a friendly and professional shopping experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, please be informed that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 20, 2015

I HAVE THE BEST EXPERIENCE WITH THE BEST I BOUGHT A CAR , RAV 4 LAST MONTH AT TOYOTA IN SAN RAFAEL, AND I WENT BACK LAST WEEK TO BUY ANOTHER TOYOTA(COROLA).THIS IS THE BEST SERVICE I EVER HAV More

by rogerio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahriyar Pourmand , Ainsworth Leslie
Feb 23, 2015 -

Toyota Marin responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We are very happy to hear that we were able to provide you the best experience ever. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 20, 2015

A Louisiana guy buying a car in CA I was buying a car long distance for my daughter who is in school in CA and appreciated the help and attention Keith gave me. It was all straightforwa More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural, Jason Clark
Feb 23, 2015 -

Toyota Marin responded

Jerry, Thank you so much for taking the time to write about your visit with us. It is wonderful to hear that Keith and Jason were able to attend to your concerns during your time with us. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 20, 2015

BEST EXPERIENCE EVER I would strongly recommend this dealer to my family and friends, they don't just treat you as a customer they treat you like family. This car dealer h More

by Villalvazo90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon Roberts
Feb 24, 2015 -

Toyota Marin responded

Thank you for taking the time to write about your experience with us. At Toyota Marin, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that we were able to meet your expectations. Do not hesitate to contact us if there is anything else we can do for you. Also, be informed that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 19, 2015

Harmon did an excellent job helping me to find the right car. I had just been in a traumatizing head on collision and needed to replace my totaled car. He More

by tmsdebra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon Roberts, Ainsworth Leslie, Cathie Badger
Feb 23, 2015 -

Toyota Marin responded

We appreciate the time it took for you to share us your feedback. We love hearing about customers that have a fantastic experience at Toyota Marin and we are glad you are one of them. It is great to hear that Harmon was able to help find the right vehicle for you. Feel free to call or stop by if you have any further automotive needs. Also, please do not forget that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 19, 2015

First time buyer I've heard all the horror stories when it comes to car salesmen and Doreen and Harmon were far from that! They made the experience a memorable one and More

by Misslisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon, Doreen
Feb 20, 2015 -

Toyota Marin responded

It was a pleasure to read about your recent visit with us. It is delightful to know that Doreen and Harmon were able to provide you with such a memorable and outstanding experience. Thank you for the recommendation and feel free to call or stop by if there is anything else we can do for you with regards to your vehicle. Also, please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 18, 2015

Just Purchased 4Runner SR5 Limited Harmon Roberts provided excellent customer service from start to finish. He was very helpful and we truly appreciated his patience and fun attitude. T More

by angietan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon Roberts, Lana Abu Kweik
Feb 26, 2015 -

Toyota Marin responded

Thank you so much for taking the time to share your feedback. Harmon is dedicated to providing top quality service and we are ecstatic to hear that your experience reflected his dedication. We would like to inform you that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. Please feel free to contact us if you have any questions about your vehicle. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 17, 2015

Great deal & great experience We just bought a beautiful 2015 Camry Hybrid XLE and got a great! deal at Toyota Marin working with Gian Voglino & Laz Sapinoso, & their Sales Mgr Rya More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Payne, Sales Mgr & Laz Sapinoso, Sales, Gian Voglino, Lana Abu Kweik
Feb 26, 2015 -

Toyota Marin responded

Congratulations on your new purchase, Marie. We appreciate your feedback as it helps us grow as a dealership. Each employee is a valued member of the Toyota Marin team and we all strive to provide excellent service. If there is anything else that we can do to help you with regards to your vehicle, please feel free to inform us. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 17, 2015

Purchasing Used Tacoma The salesman Wayland Whisler was very friendly and worked hard to find me what I wanted. They did not have the exact used truck I wanted on the lot bu More

by User-6baabd9116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler
Feb 26, 2015 -

Toyota Marin responded

We appreciate the time it took for you to write this review about your experience with us. It helps us to know when we are doing well because it is what we strive to do on a daily basis. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Also, please take note that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

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