Back

Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

Directions

By Type

Showing 1,700 reviews

March 01, 2015

Unexpectedly great experience This review is for Max Sheikh who was my sales consultant. Max was hugely patient and professional with me, a true consultant when I really didn't kno More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
Mar 04, 2015 -

Toyota Marin responded

Janet, Thank you so much for taking the time to write about your visit with us. Max is great with people and he strives to create a positive experience for all of our customers. He will be very happy to hear that he was successful in that endeavor. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Also, please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 28, 2015

good service I received good service close to home.The whole process went smoothly and the staff was knowledgeable, though it did take a litter longer than expect More

by *****
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick kulberg
Mar 04, 2015 -

Toyota Marin responded

Thank you for this marvelous review! It is wonderful to hear that our consistent professionalism and great customer service has earned your repeat business. We look forward to working with you again in the future. Do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 27, 2015

Professional service I must admit that I'm not one of those people that enjoy buying a car. The process has always been a fearful experience. Luckily I found Toyota Marin More

by Britney40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clemmons
Mar 02, 2015 -

Toyota Marin responded

Thank you so much for taking the time to share your feedback! Each employee is a valued member of the Toyota Marin team and we are glad that Jason, Tom and Robert were able to provide you a great customer service. Thank you for the recommendation and we look forward to working with you again in future. Please do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 27, 2015

Awesome Dealership I walked in to check out a Scion I had already researched online. Started working with Lucas on checking the car out. He realized that I had already d More

by Lenaburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Mar 02, 2015 -

Toyota Marin responded

We appreciate the time it took for you to write this review. It is our primary concern to deliver flawless customer service; that means giving each of our guests the time and attention they deserve. We are happy to know that Lucas was able to do that during your time with us, and we would love to work with you again in the future. Please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 27, 2015

Love my new Corolla 6speed! My first time buying a car from a dealership. I was a little worried at first, but they made the whole process easy. Very upfront and honest. I would More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips, Cathie Badger
Mar 04, 2015 -

Toyota Marin responded

Liz, Thank you so much for taking the time to write this review about your visit with us. We know that buying a car is an important decision and we are proud that you chose our dealership. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Please feel free to contact us if you have any questions on your new vehicle. Also, please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 27, 2015

Fantastic experience I leased a highlander through Toyota Marin and then bought the car with the help of Paul Phillips in sales and Ryan Payne in finance. Both were reaso More

by None
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips, Ryan Payne, Cathie Badger
Mar 04, 2015 -

Toyota Marin responded

We sincerely appreciate your feedback. Each employee is a valued member of the Toyota Marin team and we all strive to provide excellent service. We would like to inform you that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 25, 2015

Great experience I had a lot of great help when I went to Toyota Marin. I was looking at a Highlander and Elise made sure I was looking at the right model and had all More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Goldy
Mar 02, 2015 -

Toyota Marin responded

Thank you for this review, Jane. We love hearing about customers that have a positive experience at Toyota Marin and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to inform us if you have any further automotive needs. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 25, 2015

bought a car at Toyota Marin I just bought a car from Nick at this dealership. He told me he wanted my business and proved it by his no bs approach. If you know what you want t More

by xxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Mar 02, 2015 -

Toyota Marin responded

We appreciate the time it took for you to give us this feedback. Nick is completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected his dedication. At Toyota Marin, we value our customers and we look forward to seeing you on your next visit. Please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 24, 2015

great services from Raymond Raymond was great. .. called him and told him what I want a base tacoma, they didnt have it on the lot, so they went and found it for me, did all my More

by wei wei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Guise
Feb 24, 2015 -

Toyota Marin responded

Thank you for your excellent feedback! It is wonderful to hear that Raymond was able to assist you during your time with us. Please feel free to reach out to us if you have any further automotive needs. Also, please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 23, 2015

Wayland is the best! We were so lucky to have worked with Wayland during our car buying experience! He was so patient and gave us so many options when we were trying to d More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler, Lana Abu Kweik
Feb 24, 2015 -

Toyota Marin responded

Your great feedback truly made our day. Our team works incredibly hard to exemplify our commitment to customer care. I am glad that Wayland and Lana were able to show you what we strive to deliver and I am certain that they will be glad to hear how happy you are with the service you have received. We look forward to making sure that you enjoy your car for many years to come. Do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

...
131
...