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Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,697 reviews

February 27, 2015

Awesome Dealership I walked in to check out a Scion I had already researched online. Started working with Lucas on checking the car out. He realized that I had already d More

by Lenaburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Mar 02, 2015 -

Toyota Marin responded

We appreciate the time it took for you to write this review. It is our primary concern to deliver flawless customer service; that means giving each of our guests the time and attention they deserve. We are happy to know that Lucas was able to do that during your time with us, and we would love to work with you again in the future. Please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 27, 2015

Love my new Corolla 6speed! My first time buying a car from a dealership. I was a little worried at first, but they made the whole process easy. Very upfront and honest. I would More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips, Cathie Badger
Mar 04, 2015 -

Toyota Marin responded

Liz, Thank you so much for taking the time to write this review about your visit with us. We know that buying a car is an important decision and we are proud that you chose our dealership. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Please feel free to contact us if you have any questions on your new vehicle. Also, please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 27, 2015

Fantastic experience I leased a highlander through Toyota Marin and then bought the car with the help of Paul Phillips in sales and Ryan Payne in finance. Both were reaso More

by None
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips, Ryan Payne, Cathie Badger
Mar 04, 2015 -

Toyota Marin responded

We sincerely appreciate your feedback. Each employee is a valued member of the Toyota Marin team and we all strive to provide excellent service. We would like to inform you that as a part of our 10 point value guarantee, you can enjoy a free car wash on us. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 25, 2015

Great experience I had a lot of great help when I went to Toyota Marin. I was looking at a Highlander and Elise made sure I was looking at the right model and had all More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Goldy
Mar 02, 2015 -

Toyota Marin responded

Thank you for this review, Jane. We love hearing about customers that have a positive experience at Toyota Marin and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to inform us if you have any further automotive needs. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 25, 2015

bought a car at Toyota Marin I just bought a car from Nick at this dealership. He told me he wanted my business and proved it by his no bs approach. If you know what you want t More

by xxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Mar 02, 2015 -

Toyota Marin responded

We appreciate the time it took for you to give us this feedback. Nick is completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected his dedication. At Toyota Marin, we value our customers and we look forward to seeing you on your next visit. Please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 24, 2015

great services from Raymond Raymond was great. .. called him and told him what I want a base tacoma, they didnt have it on the lot, so they went and found it for me, did all my More

by wei wei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Guise
Feb 24, 2015 -

Toyota Marin responded

Thank you for your excellent feedback! It is wonderful to hear that Raymond was able to assist you during your time with us. Please feel free to reach out to us if you have any further automotive needs. Also, please remember that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 23, 2015

Wayland is the best! We were so lucky to have worked with Wayland during our car buying experience! He was so patient and gave us so many options when we were trying to d More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler, Lana Abu Kweik
Feb 24, 2015 -

Toyota Marin responded

Your great feedback truly made our day. Our team works incredibly hard to exemplify our commitment to customer care. I am glad that Wayland and Lana were able to show you what we strive to deliver and I am certain that they will be glad to hear how happy you are with the service you have received. We look forward to making sure that you enjoy your car for many years to come. Do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 22, 2015

Great first time buyer experience I called in to Toyota Marin and had the pleasures of speaking to a dealer by the name of Harmon Roberts he made my whole experience worth the drive I More

by DanikaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon Roberts, Lana Abu Kweik
Feb 24, 2015 -

Toyota Marin responded

Thank you so much for the nice review, Danika. Harmon is a key component of our team here at Toyota Marin and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 21, 2015

Single Female buying a car Wow I Bought a Pontiac with less than 80,000 miles sweet, to top this sweet deal off the car was a little over $10,000. Toyota Marin is the best dea More

by Single Female
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARVIN SEXTON
Feb 24, 2015 -

Toyota Marin responded

Thank you so much for this great review. We try to create a friendly and professional shopping experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, please be informed that every vehicle comes with a free 119-Point annual inspection. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 20, 2015

I HAVE THE BEST EXPERIENCE WITH THE BEST I BOUGHT A CAR , RAV 4 LAST MONTH AT TOYOTA IN SAN RAFAEL, AND I WENT BACK LAST WEEK TO BUY ANOTHER TOYOTA(COROLA).THIS IS THE BEST SERVICE I EVER HAV More

by rogerio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahriyar Pourmand , Ainsworth Leslie
Feb 23, 2015 -

Toyota Marin responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We are very happy to hear that we were able to provide you the best experience ever. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Also, do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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