Toyota Marin

Excelent Service Im so please with Doreen Tan proffisionalism and knowlegde of all product that Toyota offer to a costumers. She does have an excelennt costumer servic Im so please with Doreen Tan proffisionalism and knowlegde of all product that Toyota offer to a costumers. She does have an excelennt costumer service. I will recomend all my friends to Toyota Marine and see Doreen Tan More

Great experience. I had a lovely experience with Keith Ural buying my new (to me) Toyota Yaris. I was so well taken care of, I felt like a queen. Keith really listene I had a lovely experience with Keith Ural buying my new (to me) Toyota Yaris. I was so well taken care of, I felt like a queen. Keith really listened to what I wanted and didn't try to talk me into something I couldn't afford, and several things made me feel he could really be trusted. Never thought I'd have so much fun buying a car. More

Sold a car out from under us......... I was working with Mani, who is a very nice and helpful salesman. We had been talking all day and he was getting me all the paperwork that I asked for I was working with Mani, who is a very nice and helpful salesman. We had been talking all day and he was getting me all the paperwork that I asked for. I set up an appointment to come and view (and buy) the vehicle for the following day, since we were coming from almost 2 hours away. We asked if they could hold the car for us but were told they do not do that. The Manager, Tom, called me himself that same evening asking if we needed directions and even said "see you tomorrow". Then in the morning when I called Mani to confirm that time of our arrival, he apologized and said they sold the car the night before! I spoke with the manager Tom, who assured me that they are a "transparent and reputable company" and even went as far as to tell me "when we know someone is coming, we usually pull the car off the lot"..... to which my response was "then why didn't you when you KNEW we were coming?". I wouldn't advise purchasing a car here unless you are in the area or are prepared to drop everything at a moments notice if you find a car you like since they will not hold ANYTHING, nor notify you that they are getting ready to sell it to someone else. Talk about poor service............. More

Great Customer Service and a Great Price I came to Toyota Marin to trade in a vehicle for a 2015 Highlander. I was greeted immediately upon entering. Keith Ural and Jay Brownrigg helped me I came to Toyota Marin to trade in a vehicle for a 2015 Highlander. I was greeted immediately upon entering. Keith Ural and Jay Brownrigg helped me with questions regarding the vehicle I was looking for. They didn't have the vehicle color combo in stock and they worked quickly to get the vehicle I wanted. All associates were extremely friendly. Jay and Keith gave me a great price on my trade in and gave me a good price on the new car. I would highly recommend this dealership to anyone. This was the easiest car buying experience I've had. More

Square Dealer I knew EXACTLY what car and what options I was looking for . . It should have been way easy -what with some 16 Toyota dealerships within a couple of I knew EXACTLY what car and what options I was looking for . . It should have been way easy -what with some 16 Toyota dealerships within a couple of hours of home. Instead dealer after dealer told me that they had the car on the lot and to come on in. Then, not even embarrassed , they tried to sell me a differently optioned vehicle that they DID have on hand. My friend from work said she had bought a Camry from Toyota of Marin and then changed her mind when she got it home and they bought it back! My daughter said that she had a good experience also, buying her Prius from Toyota of Marin so, I checked in with them. Toyota of Marin (AMAZING!) told me that they did not have the exact car but asked me to give them a day or two and they would get it. Meanwhile the Direct Sales folk gave me a detailed rundown of the terms they could do. Though these numbers were a bit higher than those "offered by the bait'n'switch-artists that I had dealt with before, I decided to go with them and they stuck to their original numbers when they (two days later) got me the car that I was looking for. They also told me exactly what info they needed IN ADVANCE so when I went in the deal was done -we drove the car out of there in record time. More

very comfortable and very informative Christine Cilento took the time to show me two Toyota Venza and help me with the paper work from the one I like. I'm very happy with the Venza Christine Cilento took the time to show me two Toyota Venza and help me with the paper work from the one I like. I'm very happy with the Venza More

Quick and Easy This review is for Jason Clemmons he did a great job finding us the right car. Everyone was friendly and healpful. I will recommend this dealership to This review is for Jason Clemmons he did a great job finding us the right car. Everyone was friendly and healpful. I will recommend this dealership to my friends and family! More

Unexpectedly great experience This review is for Max Sheikh who was my sales consultant. Max was hugely patient and professional with me, a true consultant when I really didn't kno This review is for Max Sheikh who was my sales consultant. Max was hugely patient and professional with me, a true consultant when I really didn't know what I wanted. He helped me make the right choice ultimately and I never felt pressured. He did everything he said he would do completely and promptly--it was a very solid experience. The dealership has great policies with a no haggle price, and clear return guarantee so you feel confident that you are getting a fair deal. I would recommend (and did already) both the dealership and Max to a friend. More

good service I received good service close to home.The whole process went smoothly and the staff was knowledgeable, though it did take a litter longer than expect I received good service close to home.The whole process went smoothly and the staff was knowledgeable, though it did take a litter longer than expected. I would certainly consider working with them in the future. More

Professional service I must admit that I'm not one of those people that enjoy buying a car. The process has always been a fearful experience. Luckily I found Toyota Marin I must admit that I'm not one of those people that enjoy buying a car. The process has always been a fearful experience. Luckily I found Toyota Marin their staff is amazing! Everyone I meet treated me fantastic! Jason, Tom and Robert worked hard to explain everything and have me out in a timely manner. I would highly recommend Toyota if you need a car! More