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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

April 18, 2015

Toyota Marin best by far My experience was a nice one. The sales rep Ehmad was very courtious and helpful. He took the extra time to get me the best loan possible, which he d More

by junebug1124!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Christian
Apr 22, 2015 -

Toyota Marin responded

Thank you so much for this 5-star review. We believe in helpful and courteous customer service and I am glad to hear that Ehmad made such a great impression on you. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 17, 2015

Pleasant experience I needed to buy a car quickly, and I found my new/used minivan at Toyota Marin online. I called to make sure the car was still available and went over More

by PaulaER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh, Greg Johnson, Matt Shone
Apr 22, 2015 -

Toyota Marin responded

Thank you so much for sharing your feedback with us. At Toyota Marin, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Max was able to show you what our dealership is all about. I am so happy to hear that we were able to help find the vehicle that satisfies your needs. Please feel free to call or stop by if you have any questions about your vehicle. Do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 15, 2015

Just what I wanted at a great price. Keith Ural and John Hathaway found the exact certified used vehicle I was looking for at a price below blue book with on haggling. What more could I More

by Dave L
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Apr 17, 2015 -

Toyota Marin responded

We appreciate the time it took for you to share your feedback with us, Dave. We strive to provide professional and hassle-free service to all our guests and we are glad to hear that Keith and John helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Also, please remember that as a part of our 10 point value guarantee, we offer complimentary scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 14, 2015

Purchase of my 2012 FJ Cruiser This was one of the best experiences I have ever had purchasing a vehicle. Everyone was very professional and friendly. No pressure and they strove More

by bmedbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler
Apr 17, 2015 -

Toyota Marin responded

We appreciate you for taking the time to write this review. It is wonderful to hear that we were able to provide you one of the best car buying experiences you ever had. We believe in professional and friendly customer service and I am glad that our team made such a great impression on you, and I am happy to hear that Wayland was able to take care of you. Thank you for the recommendation and we look forward to working with you again in the future. Do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 14, 2015

Being shown, then buying a new 2015 Prius 3 John Hathaway was very personable & helpful, explaining the differences in the cars and taking us for a drive in the Prius 3. I drove as well, which w More

by Happy Woman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Apr 17, 2015 -

Toyota Marin responded

Thank you so much for taking the time to write about your experience with us. At Toyota Marin, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that John was able to show you dedicated and personable service. Please feel free to call or stop by if you have any questions or concerns about your vehicle. Also, do not forget that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 10, 2015

the best car dealership ever She gave me the best customer service, very friendly sales representative, giving me the best advice although i dont have the best credit in the world More

by RubyFlareGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
doreen tan
April 06, 2015

Buying Prius - great experience Christine did a fine job of getting us the Prius we wanted at an excellent price. She provided the follow up needed and immediately got us answers on More

by RJK
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Apr 09, 2015 -

Toyota Marin responded

Thank you so much for telling us about your excellent experience! Christine is an asset to Toyota Marin and we are happy to hear that she was able to help get the Prius you wanted. Please reach out to us whenever you have questions about your vehicle. Also, do not forget that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 31, 2015

Great experience researching for a car! :-) If you want to find the perfect car go see Gian Voglino. I went in with many ideas about many cars & was rather overwhelmed and confused. Gian helped More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gian Voglino
Mar 31, 2015 -

Toyota Marin responded

Christina, Thank you so much for sharing your feedback with us. Gian is an asset to Toyota Marin and he focuses on the needs of our customers. He will be very happy to hear that he was able to achieve that. Please contact us again if you need anything else, be it sales or service. Please remember that we provide free scheduled shuttle service to all customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 30, 2015

Buying my 2012 Toyota Tundra My husband and I and our two small children had the distinct pleasure of purchasing a vehicle at Toyota Marin this past weekend. Our salesperson, Wayl More

by SusanneC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler
Mar 31, 2015 -

Toyota Marin responded

Thank you so much for taking the time to write about your visit with us. Wayland is an asset to our dealership and it is great to hear that he got you the best deal possible. It is our goal to provide every one of our customers with the kind of customer service you described and we are glad Wayland achieved that. We look forward to working with you or anyone you might send our way in the future. Please do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 29, 2015

We love John Hathaway! John Hathaway turned a potentially devastating day into an amazing, positive experience! This is my very first, brand new car., one that makes me smi More

by Dena Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hatheway, Cathie Badger
Mar 31, 2015 -

Toyota Marin responded

Congratulations on your new purchase, Dena. We do our best to ensure nothing but a positive experience for our customers, and we are glad to hear that John was able provide that for you. We look forward to working with you again in the future. Please do not forget to take advantage of a free car wash as part of our 10 point value guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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