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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

May 04, 2015

Great Dealership I really appreciate 10 Point Guarantee of Toyota Marin for its reasonable auto price offer and good customer service. I got a car I was looking for at More

by vijay0996@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
May 05, 2015 -

Toyota Marin responded

We appreciate the time it took for you to write this review. We are happy to hear you were able to find what you were looking for. Thank you for the recommendation and we look forward to working with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 02, 2015

Great Dealership to Sell Used Car! Mike Van de Veere made the process of selling my used car not only surprisingly painless and profitable, but quite pleasant. I'd previously had no suc More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritsa Kastoras
May 05, 2015 -

Toyota Marin responded

Lauren, Thank you so much for taking the time to write about your visit with us. I am happy to hear that Mike was able to serve you and demonstrate how we do business here. It is wonderful to hear that he was able to provide you the excellent service that our dealership is known for. If there is anything automotive-related we can assist you with in the future, please let us know. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 30, 2015

Got a great car. Wayland Whisler made the deal possible. He was very helpful. He worked with me as I put together the research needed to make a decion. More

by Let's make a deal
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Zabel
May 01, 2015 -

Toyota Marin responded

We appreciate you sharing your feedback with us. Wayland is great with people and we are glad that he was helpful during your visit. Please feel free to contact us if you have any further automotive needs. Do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 29, 2015

Excellent sales and service! I want to start by saying that we bought a different new vehicle, but not for lack of a good experience. The sales staff was very proffessional, espec More

by Six
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ainsworth Leslie
May 01, 2015 -

Toyota Marin responded

Thank you so much for taking the time to write this review. It is great to hear that Paul was able to provide you with the professional service that Toyota Marin is known for. We look forward to working with you in the future. Also, do not forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 29, 2015

Not what we expected We buy cars infrequently, but our experiences in the past have seemed more confrontational than anything else. We expected the same this time but were More

by dj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips, Ainsworth Leslie
May 01, 2015 -

Toyota Marin responded

Thank you for writing about your visit with us. I am happy to hear that Paul and our team were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We are glad to hear that you are happy with your experience. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Also, do not forget to take advantage of our complimentary, 119-point inspection we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 28, 2015

Talk to Gian! Nice to meet a person so respectful who speaks good Spanish. Traded a Prius we got 2 years ago at another Bay dealer, where they said we had bad credi More

by D.P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gian Voglino
Apr 30, 2015 -

Toyota Marin responded

We appreciate the time it took for you to write about your experience. It is wonderful that our staff was able to provide you an outstanding customer service and accommodate your needs. Please feel free to call or stop by if there is anything else that we can do to help you with regard to your vehicle. Also, do not forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything is in tip-top shape, as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 23, 2015

Great customer service Very helpful, I received good service close to home. Noticed an issue with the car after bringing the car home and the dealership stand by their car a More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh, Matt Shone
Apr 27, 2015 -

Toyota Marin responded

Thank you so much for taking the time to write this review, Charles. It is wonderful to hear that our team was helpful during your visit and that they were able to serve you and demonstrate how we do business here. We look forward to working with you or anyone you might send our way in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 22, 2015

Great car buying experience! Hesitantly in the market for a new (used) car, I browsed the website and found a huge used car inventory! I arrived with a few ones in mind and Ni More

by Marin415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Shone, Lana Abu Kweik
Apr 23, 2015 -

Toyota Marin responded

Thank you so much for your feedback. It is wonderful to hear that Nicholas was so helpful during your visit. Do not hesitate to call or stop by if you have any questions about your vehicle. Also, do not forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything is in tip-top shape, as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 21, 2015

Just bought a new Highlander! Highly recommend Laz and Oumar!!! Great guys! Funny and not pushy. Oumar delivered our new highlander to our home and showed us all the gadgets. Great More

by Euskadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz, Oumar
Apr 23, 2015 -

Toyota Marin responded

Thank you so much for your feedback. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests, and we are glad that Laz and Oumar were able to serve you. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 18, 2015

Low pressure, hassle free. I went in to find a used SUV drove off in a RAV-4. Emad, Brooke and everyone at Toyota Marin made purchasing a vehicle a pleasant experience...thanks! More

by Steve S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emad Burjaq, Brooke Peros
Apr 22, 2015 -

Toyota Marin responded

Steve, Thank you so much for writing this review. Each employee is a valued member of Toyota Marin and we are glad that you had a pleasant time with Emad, Brooke and our team. We look forward to working with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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