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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

May 19, 2015

Great, helpful, fun and efficient. Paul Phillips is one of the best sales person I have met. He is very sophisticated, helpful, professional, and has a great knowledge about cars and it More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger
May 21, 2015 -

Toyota Marin responded

Marcia, Thank you so much for sharing your feedback with us. We love hearing from customers that have a wonderful experience at Toyota Marin and we are glad you are one of them. Paul is a valued member of our team and it is great to hear that he was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 19, 2015

Great Doreen Tan and her crew got us a great car. No hassles. She took the time to explain everything to us and to run my wife through the audio and phone More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Allan
May 21, 2015 -

Toyota Marin responded

Bob, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we hope that you are enjoying yours. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 19, 2015

friendli staff I was greeted with respect ,friendliness, and professionalism .from the sales person that help me aquired the car that I was looking for.in a relax a More

by Jcampos15
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger
May 21, 2015 -

Toyota Marin responded

We appreciate the time it took for you to write this review. Thank you for choosing us for your automotive needs and we look forward to seeing you again. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 19, 2015

Very professional salesperson I felt very comfortable with my whole experience at Toyota Marin. Doreen Tan sold me the Prius. She was very professional and answered all my question More

by andrew kyrio 1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan, Ritsa Kastoras
May 21, 2015 -

Toyota Marin responded

Andrew, Thank you so much for writing about your visit. At Toyota Marin, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Doreen was able to show you professional service. Please feel free to contact us if you have any further automotive needs. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 18, 2015

awesome experience and seller is so helpful and nice your sales person girl did an excellent job and i would buy a car from her again. thank you. i was very happy with my new car toyota corolla s 2015.th More

by romnette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Christian
May 21, 2015 -

Toyota Marin responded

Thank you so much for sharing your feedback with us. I am happy to hear that our staff was able to serve you and demonstrate how we do business here. We look forward to working with you again in the future. Do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 17, 2015

Awesome Sales and Finance Team! I came in with a challenge to finance me with no money down and poor credit, after grinding and running numbers, got my new Tundra! More

by stallions39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh, Cathie Badger
May 19, 2015 -

Toyota Marin responded

Thank you so much for taking the time to write this review. I am very happy to hear about your positive experience at Toyota Marin, and congratulations on your new Tundra. If you have any further automotive needs, do not hesitate to come back in for a visit. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 13, 2015

Easy-going smooth transaction. We were visiting Marin to go to dinner with my parents - we live in SF. We stopped by Marin Toyota just to "show" them a model of a vehicle we liked. More

by MikeSF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas, John
May 18, 2015 -

Toyota Marin responded

Thank you so much for sharing your experience with us. Nicholas and John are great with people and it is wonderful to hear that John was able to show you the professional, polite and accommodating customer service that Toyota Marin is known for. We are eager to see you on your next visit. Do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 11, 2015

Great Sales Team If you need a new Toyota, come to this dealership! They'll do whatever necessary to get you into your new Toyota! Great sales team! More

by connie168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Guise, Ainsworth Leslie
May 14, 2015 -

Toyota Marin responded

Thank you so much for writing this review. Our customers are our top priority and we value your business. Please do not hesitate to contact us if you have any automotive needs. Also, do not forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 09, 2015

Attentive, fair, and very helpful! I am really happy with my new-to-me Toyota Rav4, purchased from Toyota Marin's used vehicle department. I love the up-front pricing, as it takes guess More

by MichelleN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler, WillTaylor, Greg Johnson
May 12, 2015 -

Toyota Marin responded

Thank you so much for taking the time to write about your experience with us. We aim to satisfy every customer and it is wonderful to hear that Wayland and our team were able to assist you throughout the process. Thank you for referring us and we would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 09, 2015

As easy as we could ever expect... a pleasant experience. Wayland was informative and helpful and not at all pushy. The other folks who helped us out were the same. This was the second used car we purchased More

by jilly p
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayland Whistler
May 12, 2015 -

Toyota Marin responded

Jilly, Thank you so much for taking the time to write this review about your visit with us. It helps us to know that we are meeting the needs of our customers. We are happy to hear that Wayland was able to help and provide you the informative service that our dealership is known for. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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