
Toyota Marin
San Rafael, CA
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Great, helpful, fun and efficient. Paul Phillips is one of the best sales person I have met. He is very sophisticated, helpful, professional, and has a great knowledge about cars and it Paul Phillips is one of the best sales person I have met. He is very sophisticated, helpful, professional, and has a great knowledge about cars and its features, I had a wonderful experience during the time we was there. We came in just to check out some cars, and left Toyota with a great car! Thank you Paul! More
Great Doreen Tan and her crew got us a great car. No hassles. She took the time to explain everything to us and to run my wife through the audio and phone Doreen Tan and her crew got us a great car. No hassles. She took the time to explain everything to us and to run my wife through the audio and phone set up on the car. More
friendli staff I was greeted with respect ,friendliness, and professionalism .from the sales person that help me aquired the car that I was looking for.in a relax a I was greeted with respect ,friendliness, and professionalism .from the sales person that help me aquired the car that I was looking for.in a relax atmosphere. More
Very professional salesperson I felt very comfortable with my whole experience at Toyota Marin. Doreen Tan sold me the Prius. She was very professional and answered all my question I felt very comfortable with my whole experience at Toyota Marin. Doreen Tan sold me the Prius. She was very professional and answered all my questions More
awesome experience and seller is so helpful and nice your sales person girl did an excellent job and i would buy a car from her again. thank you. i was very happy with my new car toyota corolla s 2015.th your sales person girl did an excellent job and i would buy a car from her again. thank you. i was very happy with my new car toyota corolla s 2015.thanks More
Awesome Sales and Finance Team! I came in with a challenge to finance me with no money down and poor credit, after grinding and running numbers, got my new Tundra! I came in with a challenge to finance me with no money down and poor credit, after grinding and running numbers, got my new Tundra! More
Easy-going smooth transaction. We were visiting Marin to go to dinner with my parents - we live in SF. We stopped by Marin Toyota just to "show" them a model of a vehicle we liked. We were visiting Marin to go to dinner with my parents - we live in SF. We stopped by Marin Toyota just to "show" them a model of a vehicle we liked. We were helped by Nicholas and taken on a test drive. He was very knowledgeable and easy going - something my wife and I REALLY appreciate, as the "hard sell" never works on us. A couple weeks later we returned to get the vehicle there - instead of SF dealer - because we were impressed with Nicholas. When we returned, he was busy with another customer, so he promptly had John help us. John was very professional, polite, and accommodating . He made sure we understood all the features the vehicle had, and he introduced us to the service manager for future reference. He also made sure our transaction was smooth and efficient. All in all, we had a very nice experience with this dealership - and we will drive the few extra miles to Marin - when we get our second Toyota next summer...! More
Great Sales Team If you need a new Toyota, come to this dealership! They'll do whatever necessary to get you into your new Toyota! Great sales team! If you need a new Toyota, come to this dealership! They'll do whatever necessary to get you into your new Toyota! Great sales team! More
Attentive, fair, and very helpful! I am really happy with my new-to-me Toyota Rav4, purchased from Toyota Marin's used vehicle department. I love the up-front pricing, as it takes guess I am really happy with my new-to-me Toyota Rav4, purchased from Toyota Marin's used vehicle department. I love the up-front pricing, as it takes guessing out of the picture. Through my research on Kelly Blue Book and Carfax I found their advertised prices to be exactly in line with the suggested fair dealer prices, where most other dealerships seemed to pad their prices higher which requires any/everyone to negotiate down to the fair price. Here that piece was removed, which made thinking about price transparent and comfortable! I was instantly impressed with the knowledge and direct communication of Wayland Whisler, the sales consultant I worked with. I called in to ask about a Matrix (which had sold) and he expertly and quickly got me interested and excited about the car I eventually bought, which was not even a model I had previously considered in my extensive research. I credit his savvy in quickly asking the right questions, in listening to exactly the kind of car I wanted (a used manual, a gas saver, something with cargo space and a back hatch), and promptly pointing me in a great direction. Then, once I had fallen for the car, he was awesome at walking me through the process of purchase and addressing any issues or concerns I had. Through the process I also worked with a few other staff and they each were great: Tom, Will, Matt, and Greg. I would certainly refer anyone to work with their team! More
As easy as we could ever expect... a pleasant experience. Wayland was informative and helpful and not at all pushy. The other folks who helped us out were the same. This was the second used car we purchased Wayland was informative and helpful and not at all pushy. The other folks who helped us out were the same. This was the second used car we purchased from Toyota Marin, and both times we've had a good experience. More