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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

June 01, 2015

No hassle sales and attention to detail Austin Ridley approached us while we were in the sales lot. We wanted to purchase a Lexus, but we were shown several other cars until we found the one More

by Camrygal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Shone
Jun 03, 2015 -

Toyota Marin responded

Congratulations on your new purchase. Thank you so much for taking the time to write about your experience with us. We are happy to hear Austin and Ryan were able to help you during your purchase. Please feel free to call or stop by if you have any further automotive needs. Also, do not forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything is in tip-top shape, as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 01, 2015

Great experience Austin Ridley approached us while we were in the sales lot. We were looking to purchase a Corolla or Scion TC. He took us into the office and explain More

by akriley25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austi Ridley, Roberto Briones
Jun 03, 2015 -

Toyota Marin responded

We appreciate the time it took for you to write this review. We are glad that Austin was able to assist you. Please feel free to visit us again if you have any further automotive needs. In order to help keep your vehicle in tip-top shape, do not forget to take advantage of the complimentary 119-point inspection we provide to all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 01, 2015

Surprisingly simple The exemplary cusumor service at Toyota Marin was top notch. My sales consultant Austin Ridley saw to it that every T was crossed and every I was dott More

by Betty123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Shone
Jun 03, 2015 -

Toyota Marin responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every guest with exceptional customer service, and I am extremely happy to hear that we were able to satisfy that. Do not hesitate to inform us if you have any further automotive needs. Also, do not forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 31, 2015

A Perfect Car Buying Experience Christine Cilento arranged a custom delivery of my new Toyota Tacoma. All communications by both phone and email were handled swiftly and efficiently. More

by quartersquare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Jun 03, 2015 -

Toyota Marin responded

On behalf of our dealership, I sincerely thank you for taking the time to write this review. Christine is great with people and she strives to create a positive experience for every customer. She will be very happy to hear that she was successful in that endeavor. Please feel free to contact us if you have any concerns about your vehicle. In order to help keep your vehicle in tip-top shape, do not forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 31, 2015

John Hathaway is the man to see John Hathaway really went the extra mile for a friend of mine, and I really appreciated it. John is kind, friendly, relaxed, intelligent, and has a gr More

by dajaimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Jun 03, 2015 -

Toyota Marin responded

Thank you for sharing your feedback with us. We pride ourselves on offering high quality customer service, and I am glad to hear that John was able to take care of your friend. We look forward to working with you and your friend in the future. Don’t forget that as part of our 10-Point Value Guarantee, you will receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 31, 2015

Smooth sailing buying my car. I recently bought a 2004 Civic from Max Sheikh at Toyota Marin. It went really well and I didn't feel rushed into buying anything, and my salesman was More

by maazs007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
Jun 03, 2015 -

Toyota Marin responded

Thank you so much for taking the time to write this review. We are happy to hear that everything went well during your time with us. I will be certain to share your feedback to Max. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, do not forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 29, 2015

Fast & Professional Marvin Sexton was great, he worked on the numbers until we were happy and I walked out with the car of my dreams in just three hours!! More

by jns227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana Abu Kweik
Jun 01, 2015 -

Toyota Marin responded

I really appreciate the time it took for you to write about your visit. Marvin truly knows his stuff and we are happy to know that he was able to meet your needs. Do not hesitate to contact us if you have any further automotive needs. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 29, 2015

Exceeded expectaions Nicholas was very helpful and easy to work with. He was professional and worked with me to find a car that was right for me. I didn't feel like I was More

by D.dove707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas kulberg
Jun 01, 2015 -

Toyota Marin responded

We would like to thank you for taking the time to write this review. Nicholas is an asset to Toyota Marin and we are glad to know that he was able to help find the right car for you. If you have any questions about your car, please feel free to let us know. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 28, 2015

Doreen Tan is an excellent Sales person Doreen Tan was very helpful an excellent Sales person an assist to your company . She is very professional and caring she gives the best deal that sui More

by Ave27
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan, Ritsa Kastoras
Jun 01, 2015 -

Toyota Marin responded

We appreciate the time it took for you to write this review. Our customers are our top priority and we value your business. It is wonderful to know that Doreen was able to show you what our dealership is all about. Feel free to visit us if you have any further automotive needs. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 25, 2015

satisfied customer Doreen was very helpful on getting the best price possible. She definitely tried her best to keep us informed and eventually purchase the vehicle. I'm More

by Jay123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger
May 27, 2015 -

Toyota Marin responded

Thank you so much for this fantastic feedback. It is wonderful to hear that Doreen was helpful during your visit. Congratulations on your new vehicle, and do not forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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