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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

June 26, 2015

Best car buying experience EVER What could have been a incredibly stressful and epic day in the bay buying a van that i had traveled far to look at ended up the smoothest car buying More

by S. Schneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler, Jeremy Ferrer
Jun 29, 2015 -

Toyota Marin responded

Thank you for the wonderful review and for traveling to Toyota Marin. We appreciate your kind words and business. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 22, 2015

Amazing customer service!!! First off I would like to say Christine Cilento was amazing. My wife and I were looking for a new 4Runner limited and checked with multiple dealership More

by Cbonilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Toler
Jun 29, 2015 -

Toyota Marin responded

Thank you for this great review. Christine is truly an exceptional employee and we appreciate her for giving you a great experience and finding you the Toyota you want! Thank you again, and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 22, 2015

Excellent service Having gotten offers from multiple dealers much closer to home, we chose to work with Christine Cilento because of her great customer service. She act More

by melh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Jun 29, 2015 -

Toyota Marin responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear Christine provided you the best experience ever! Thank you so much. If you have any automotive needs in the future, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 19, 2015

Smooth Transaction Today I picked my Certified new to me but slightly used Toyota Highlander Hybrid. I received fantastic and friendly service from Max Sheikh. I never f More

by likehybrids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
Jun 29, 2015 -

Toyota Marin responded

Congratulations on the Toyota Highlander. We appreciate you taking the time to write about your experience. It is magnificent to know Max and our staff were able to provide you with the pressure-free service that Toyota Marin is known for. Remember, every vehicle purchased at Toyota Marin comes with a 3-day/250-mile money back guarantee. If you have any automotive needs in the future, please let us know. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 12, 2015

Nice friendly staff By far the best toyota dealership in northern California. They give you the lowest price right out of the gate and there's no pressure to buy. More

by Tundra1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gian Voglino
Jun 18, 2015 -

Toyota Marin responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear Doreen was able to help find the perfect truck for you. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian, General Manager | mikechristian@toyotamarin.com | 415-460-6800

June 08, 2015

Great experience with Doreen Tan I bought my 2015 Prius C from Toyota Marin through the Costco auto buying program. Doreen was easy to work with throughout the process, and explained More

by KCReviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Jun 12, 2015 -

Toyota Marin responded

Thank you for the excellent review! It is great to know Doreen was able to provide you with pressure-free and informative service. Please feel free to call or stop by if you have questions regarding your car. Also, don't forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 05, 2015

What a Suprising Experience! Toyota Marin was a breath of fresh air! Derrell was relaxed and attentive! I was able to walk away and think about the numbers, and I feel 100% confid More

by glad2b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway, Joshua Feinberg
Jun 09, 2015 -

Toyota Marin responded

We appreciate the time it took for you to write this review. It is great to hear you feel confident about your decision. Derrell is great with people and he strives to create a positive experience for all of our customers. He will be very happy to hear that he was successful in that endeavor. Please feel free to contact us if you have any questions about your vehicle. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 03, 2015

Helpful and knowledgeable salesmen Gian Voglino made my customer service experience very pleasant. He knew what he was talking about and answered all questions we asked him. He made us More

by LindaUrbina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gian Voglino, Cathie Badger
Jun 08, 2015 -

Toyota Marin responded

Thank you so much for taking the time to write about your experience. At Toyota Marin, we strive to ensure every concern is addressed and every question is answered, and it is encouraging to know that Gian was so helpful during your visit. We look forward to working with you again in the future. Don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 03, 2015

Excellent Car Buying Experience Austin Ridley guided my wife and I through an excellent car buying experience. With his experience, knowledge and respectful approach he made what can More

by Jim Suess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Ridley, Matt Shone
Jun 08, 2015 -

Toyota Marin responded

Thank you very much for providing this excellent feedback. It is our goal to provide all of our guests with the kind of customer service you described, and we are glad Austin achieved that. If there is anything else that we can do to help you with regard to your vehicle, please feel free to inform us. Do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 02, 2015

Very Good Experience I recently visited this dealership. The staff were friendly and approachable. The person I was working with was very knowledgeable and answered all More

by Prius2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Peros
Jun 03, 2015 -

Toyota Marin responded

Thank you so much for taking the time to write this review. I am happy our team was able to earn your business and I am glad to hear that you were satisfied with your experience with us. We look forward to working with you or anyone you might send our way in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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