
Toyota Marin
San Rafael, CA
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Easy and pleasant transaction Laz and the team were easy to work with and made the transaction easy for the Corolla for my son. He is very happy. Thank you. Laz and the team were easy to work with and made the transaction easy for the Corolla for my son. He is very happy. Thank you. More
John Hathaway and Nick Make a great team John Hathaway and his associate Nick are both very helpful sales people. They were able to listen to my needs and fulfill my wants. I recommend them t John Hathaway and his associate Nick are both very helpful sales people. They were able to listen to my needs and fulfill my wants. I recommend them to everyone I know. More
bend NEW COROLLA This was my first car shopping experience at a dealership. I was weary of getting taken advantage of due to my lack of knowledge about the process. I This was my first car shopping experience at a dealership. I was weary of getting taken advantage of due to my lack of knowledge about the process. I was instead, extremely happy with the result of my visit! Nicholas made me feel so comfortable, really knows his stuff when it comes to anything car related. Everything I was looking for seemed to be taken care of. I would recommend this car dealership, and the staff especially... More
Go See Paul at Toyota Marin! I had not purchased a car in over a decade so I was nervous about going through the whole process of buying a new car. I had done a lot of research a I had not purchased a car in over a decade so I was nervous about going through the whole process of buying a new car. I had done a lot of research and knew that Toyota Marin had the car I was looking for, as well as the best price I had seen. When I walked in Paul Phillips greeted me and immediately made my daughter and I feel welcome. I told him what I was interested in, a new 2015 Rav4, and he showed me some great options. He explained between the different models of Rav4 and was patient and well spoken when answering all of our questions. He didn't waste any of our time trying to sell us something we didn't want and he made sure we got exactly what we did want. There was no haggling over the price and he and the dealership were fantastic in offering several options regarding financing. The only downside was the length of time it took from walking in the door to driving away in our new car...almost 4 hours! I'm not sure that can be avoided, and Paul certainly did everything he could to speed our experience along. Paul was personable, really nice, knew what he was talking about, and a real pleasure to work with. If you are even thinking about buying a new car, go and talk to Paul and he'll make sure that you have a great experience. More
Great experience. The staff was very kind and understanding. The experience was Not overwhelming like it could have been. I had to bring my sone with me which sounds cr The staff was very kind and understanding. The experience was Not overwhelming like it could have been. I had to bring my sone with me which sounds crazy. But, Keith made him feel like he was a part of the entire process which made it a lot better for me. More
Keith Ural and Team Rock! My husband and I went to this dealership because they are part of the Costco Auto Sales Program and we were looking to see what they had to offer. The My husband and I went to this dealership because they are part of the Costco Auto Sales Program and we were looking to see what they had to offer. The Toyota Marin dealership is 100+ miles from where we live but it was SO worth the drive here. Keith Ural was our sales rep and made the new car buying process painless and easy. He immediately made us feel welcome, was very accommodating, patient, answered all our questions (we had a lot), and was very knowledgeable about Toyota vehicles. We very much appreciated the fact that their normal business hours go into the evening--they are open till 9pm, which is NOT a car dealer norm. Here is how this place rolls: NO sales gimmicks; NO fuss; NO pushy sales people; NO haggling over price; if they don't have what you are looking for on their lot, they will find what you want; everyone was very pleasant; accommodating and GENUINELY nice people! We had such a positive experience with Keith and the team, we will be going back in a couple of months to buy a new Toyota Tacoma truck. This was by far the BEST auto buying experience we have ever had! Keith and the Toyota Marin team rock! More
Awesome Experience I recently purchased my 2nd vehicle at Marin Toyota. Since, my 1st experience with Keith Ural in 2014, I knew when I wanted another Prius that is who I recently purchased my 2nd vehicle at Marin Toyota. Since, my 1st experience with Keith Ural in 2014, I knew when I wanted another Prius that is who I wanted to help me. He isn't like other salespeople who try to get you to come in knowing they can't help you. He knew what he could do for me and he made it happen. If you want top notch service, ask for Keith, you won't go wrong. More
Very happy with my purchase!! Amazing experience buying my first car from this dealership! Everything was quick and easy. Wayland and Robert were amazing! Thank so much for the ama Amazing experience buying my first car from this dealership! Everything was quick and easy. Wayland and Robert were amazing! Thank so much for the amazing customer service you guys have provided me with! I am very happy with my purchase. More
Laz is the best. Went in expecting to get the usual crappy car dealership service. But Laz at Toyota Marin is amazing. He answered all my questions and explained every Went in expecting to get the usual crappy car dealership service. But Laz at Toyota Marin is amazing. He answered all my questions and explained everything to me. I didn't think I had a chance of getting my credit approved for a loan but I was wrong. Got a brand new Fr-s and the best customer service I've ever gotten. Thanks Laz More
I got the exact car I wanted! I had a great experience buying my car from this dealership! I knew the kind of car I wanted and started calling around. I got ahold of Wayland at thi I had a great experience buying my car from this dealership! I knew the kind of car I wanted and started calling around. I got ahold of Wayland at this dealership and he helped me get the car that day! I live in San Francisco and didn't have a car at the time, so he emailed me all the specs and video of the car. After I decided I liked it Wayland helped me to start a lot of the process over the phone, and via the Internet, and told me exactly what I would need to bring to complete the sale. I took a bus to San Rafael and Wayland picked me up at the bus stop! We then test drove the car, and I completed the purchase. I explained to Wayland what I was looking for as far as financing and coverage, and he got me in the hands of Ryan, who explained everything to me in detail and made sure I was comfortable about what I was signing and purchasing. Overall, it was a great experience! I woke up that day knowing I wanted the kind of car I got, but with no idea how to get it. That same day I bought my dream car! More