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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

July 01, 2015

Easy and pleasant transaction Laz and the team were easy to work with and made the transaction easy for the Corolla for my son. He is very happy. Thank you. More

by Alex T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz
Jul 06, 2015 -

Toyota Marin responded

Alex, Thank you so much for taking the time to write this great review. We are pleased that we could make your son’s visit easy, and we believe that's how every car buying experience should be. If you have any automotive needs in the future, please let us know. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

July 01, 2015

John Hathaway and Nick Make a great team John Hathaway and his associate Nick are both very helpful sales people. They were able to listen to my needs and fulfill my wants. I recommend them t More

by Jaymike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway, Nick
Jul 06, 2015 -

Toyota Marin responded

We would like to thank you for your wonderful feedback about your experience at our dealership. It is wonderful to hear that John and Nick were able to accommodate your needs during your visit. Please let us know if you need help or information about anything to do with your car. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

July 01, 2015

bend NEW COROLLA This was my first car shopping experience at a dealership. I was weary of getting taken advantage of due to my lack of knowledge about the process. I More

by eliot91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Jul 06, 2015 -

Toyota Marin responded

We would like to extend our gratitude to you for taking the time to give us your feedback. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. If you have any automotive needs in the future, please let us know. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 30, 2015

Go See Paul at Toyota Marin! I had not purchased a car in over a decade so I was nervous about going through the whole process of buying a new car. I had done a lot of research a More

by Greg1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips, Cathie Badger
Jul 06, 2015 -

Toyota Marin responded

Greg, We really appreciate you taking time to write this feedback about our dealership. We are more than happy to accommodate all of your needs and that your time with Paul was well spent. Please let us know if you need help or information about anything to do with your car. Also, don't forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 30, 2015

Great experience. The staff was very kind and understanding. The experience was Not overwhelming like it could have been. I had to bring my sone with me which sounds cr More

by Brindisy0307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Jul 06, 2015 -

Toyota Marin responded

It is wonderful to hear that Keith was able to provide you with a positive experience. We really appreciate this feedback and we will share it with him. If you have any automotive needs in the future, please let us know. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 30, 2015

Keith Ural and Team Rock! My husband and I went to this dealership because they are part of the Costco Auto Sales Program and we were looking to see what they had to offer. The More

by Jesse65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay , Cathie Badger, Keith Ural
Jul 06, 2015 -

Toyota Marin responded

Thank you so much for your terrific review about our dealership. We’re elated to hear that we provided you and your husband with the best auto buying experience you’ve ever had! If you have any automotive needs in the future, please let us know. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 30, 2015

Awesome Experience I recently purchased my 2nd vehicle at Marin Toyota. Since, my 1st experience with Keith Ural in 2014, I knew when I wanted another Prius that is who More

by natalie1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Jul 06, 2015 -

Toyota Marin responded

Thank you for your continued patronage and for leaving us this amazing feedback. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. Please let us know if you need help or information about anything to do with your car. And don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 29, 2015

Very happy with my purchase!! Amazing experience buying my first car from this dealership! Everything was quick and easy. Wayland and Robert were amazing! Thank so much for the ama More

by aleena95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler and Robert
Jul 01, 2015 -

Toyota Marin responded

It was a pleasure to read about your first buying experience working with Wayland and Robert. It's delightful to know that we were able to provide you with such an amazing experience. Thank you for taking the time to write this outstanding review. Remember, every vehicle purchased at Toyota Marin comes with a 7-day/700-mile Exchange policy. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 28, 2015

Laz is the best. Went in expecting to get the usual crappy car dealership service. But Laz at Toyota Marin is amazing. He answered all my questions and explained every More

by Blakee91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Sapinoso
Jul 01, 2015 -

Toyota Marin responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the Toyota Marin commitment to customer care and we're so thankful that your time with us was well spent. Congratulations on the new FR-S. Please remember we offer a complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 27, 2015

I got the exact car I wanted! I had a great experience buying my car from this dealership! I knew the kind of car I wanted and started calling around. I got ahold of Wayland at thi More

by Mitch1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler
Jul 01, 2015 -

Toyota Marin responded

Mitch, I sincerely thank you for going out of your way to write this review about Toyota Marin. We understand that one thing people desire most about their vehicle buying experience is that it is comfortable and efficient. We try to create that environment for each and every customer. We are glad that it was an overall great buying experience for you. If you have any automotive needs in the future, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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