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Toyota Marin
San Rafael, CA
1,700 Reviews
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July 21, 2015
Very Good Experience Overall we had a very good experience with Toyota in Marin. Jay Brownrigg, General Sales Manager, was very helpful in getting us the exact model, col Overall we had a very good experience with Toyota in Marin. Jay Brownrigg, General Sales Manager, was very helpful in getting us the exact model, color, etc. etc. in a timely manner. We found him to be very fair and respectable during our negotiation process. We would especially like to call out Doreen for her professionalism and kindness. She was extremely knowledgeable, helpful and patient with us in working through all of our paperwork, setting up our navigation, phone, apps and audio systems. We highly recommend working with Doreen for your next vehicle purchase. She is awesome and a delight to work with! More
by newrav4connie
Employees Worked With
Doreen Tan
July 21, 2015
Experience Was as Good as Advertised! I drove nearly an hour to visit Toyota Marin because of all the good reviews I had read about them online. I can say that, without a doubt, the excell I drove nearly an hour to visit Toyota Marin because of all the good reviews I had read about them online. I can say that, without a doubt, the excellent service I experienced definitely lived up to their sterling reputation. If you are serious about buying a reliable, used car in the Bay Area, I would recommend that you go to Toyota Marin and ask for Will Taylor. He will help you find the vehicle you are looking for and you will not be disappointed. Five Stars! More
by Joseph S.
Employees Worked With
Will Taylor
July 19, 2015
Friendly staff, great experience Everyone was very fair and transparent. Overall Great customer service and great to deal with. Professional sales staff, clean facilities. The expe Everyone was very fair and transparent. Overall Great customer service and great to deal with. Professional sales staff, clean facilities. The experience was made easy for us. More
by tommyk733
Employees Worked With
John Hathaway
July 15, 2015
Second purchase from Toyota Marin I purchased my second Toyota from Christine Cilento at Toyota Marin. She was very upfront about everything and easy to work with. She worked hard to I purchased my second Toyota from Christine Cilento at Toyota Marin. She was very upfront about everything and easy to work with. She worked hard to get me the car I wanted at a price that would fit nicely in my budget. Additionally, she did a great job helping me get what I needed on my trade-in to make it all work. Kudos to Christine for another great experience! More
by zack_a
Employees Worked With
Christine Cilento
July 14, 2015
Happy experience My husband and I had been searching extensively for the car we wanted to purchase. We found what we were looking for at Marin Toyota. Austin put us at My husband and I had been searching extensively for the car we wanted to purchase. We found what we were looking for at Marin Toyota. Austin put us at ease during our test drive, and gave us great service during the trade-in/ purchasing portion of our visit. Emad wrapped things up on the financial end and we were happily on our way home in our beautiful Highlander. We would definitely reccommend Marin Toyota as a great place to buy a car. More
by Gilmore4
Employees Worked With
Austin Ridley, Emad Burjaq
July 12, 2015
Strong team of distinguished professionals Toyota of Marin provided a seamless professional experience for an out-of-state buyer purchasing a used Sienna minivan. Excellent follow-up, manager Toyota of Marin provided a seamless professional experience for an out-of-state buyer purchasing a used Sienna minivan. Excellent follow-up, manager involvement, quick turnaround, and quality communications. Helpful, honest guidance. Brooke even offered to pick us up from the airport, which they did, and we completed the transaction is less than 90 minutes, and we were on our way with a beautiful certified Toyota Sienna. The finance manager didn’t push to the point of pain on add-on warranty products (close, but comfortable), and the paperwork was all ready to go. An auto dealership experience done right by the strong team of distinguished pros at Toyota Marin. More
by Toyota Buyer
Employees Worked With
Brooke Peros
July 09, 2015
restored my faith Ms. Tan made purchasing a new car a pleasure. Her professionalism and efficiency was the right touch we needed after dealing with so many other inept Ms. Tan made purchasing a new car a pleasure. Her professionalism and efficiency was the right touch we needed after dealing with so many other inept dealers. No 'cat and mouse' games, I will return to buy another car in the furture. More
by jlaw.537
Employees Worked With
Doreen Tan
July 06, 2015
Efficient and easy We used to go to Toyota Vallejo for our automobile needs. No more! We were impressed by the no nonsense and efficient experience we had here and the We used to go to Toyota Vallejo for our automobile needs. No more! We were impressed by the no nonsense and efficient experience we had here and the very pleasant salesperson Doreen Tan! She was helpful, delivered everything we were promised and made the process smooth and quick! More
by Nancy
Employees Worked With
Doreen Tan
July 06, 2015
Gian is the BEST and Toyota Marin ROCKS! Before coming to Toyota Marin, I went to a Honda dealership. I'm so glad I did because it allowed me to truly appreciate the depth of service that Toy Before coming to Toyota Marin, I went to a Honda dealership. I'm so glad I did because it allowed me to truly appreciate the depth of service that Toyota Marin provides. At Honda I was greeted by an empty lot (no customers, no life) and a pretty cold salesman who barely wanted to show me any cars, let alone talk about deals or financing. Maybe it was the crappy beater I drove up in, but I felt totally out of place and unwanted and I thought to myself "this was a bad idea." My dad coaxed me into going to check out Toyota Marin – he had bought a Prius a couple years ago with my mom and Gian was their sales person. We were greeted the exact opposite – big smiles, hand shakes, and the show room was teeming with life. Gian is extraordinarily friendly and personable, straightforward and honest – I never felt like he was sales-y or phony or was only being nice for business. I pretty much walked straight up to the Prius C2, and knew she was the one for me. There was a special deal at Novato Toyota and they worked super super hard to match the deal. I'm grateful for everyone at Toyota Marin for their incredible dedication to customer service and making this is such a joyous process! Thank you thank you thank you! More
by BettyTwo
Employees Worked With
Gian Voglino
July 05, 2015
Doreen Tan, saleswoman My wife and I were greatly impressed by Doreen's knowledge of the car we wanted and of al the features available to us. We had plenty of questions, a My wife and I were greatly impressed by Doreen's knowledge of the car we wanted and of al the features available to us. We had plenty of questions, and she answered them all with ease and demonstrating detailed knowledge of each subject. We wanted a fully loaded car, and Doreen carefully reviewed for us how each feature operated. She pointed out many features with which we were unfamilia,r, and carefully showed us how each operated. Doreen repeatedly encouraged us to call or visit her for tfurther information, even after we found and purchased the car we desired. Her pleasant, personality, intelligence, and low pressure attitude made our buying experience an enjoyable occasion. More
by Graham
Employees Worked With
Doreen Tan, Cathie Badger
