
Toyota Marin
San Rafael, CA
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Great Customer Service I was recently there and was working with Colt D and Paul K, what fantastic salesmen. Although I didn't purchase a vehicle I will pass on their inform I was recently there and was working with Colt D and Paul K, what fantastic salesmen. Although I didn't purchase a vehicle I will pass on their information to family and friends. Sergio Martinez More
Very helpful staff I visited Toyota Marin on my lunch break and had very limited time. I was greeted by Mike Van De Veere and I explained to him that I was looking for a I visited Toyota Marin on my lunch break and had very limited time. I was greeted by Mike Van De Veere and I explained to him that I was looking for a used Prius but I couldn't stay long. He was very friendly and got right down to business. He showed me the cars that were in my price range. He was very knowledgable. More
Excellent !!! customer service Me and my family are really happy with the new car, everyone is really friendly I really recommend to go Toyota marin !!! customer service Me and my family are really happy with the new car, everyone is really friendly I really recommend to go Toyota marin More
Excellent Customer Service! I had the pleasure of going to this dealership and meeting with Paul Phillips who gave me excellent customer service and was extremely knowledgeable o I had the pleasure of going to this dealership and meeting with Paul Phillips who gave me excellent customer service and was extremely knowledgeable of what kind of car would best fit my needs. He was very helpful and answered all the questions and concerns I had. He had a great attitude, was very professional, and patient with my brother and I. I would highly recommend anyone to go see him next time you're thinking of purchasing at this dealership! More
Excellent Experience I came with a clear sense of the car I would want if I bought a Toyota. I worked with Christine Cilento and Russell Grassi and they were amazing! Chri I came with a clear sense of the car I would want if I bought a Toyota. I worked with Christine Cilento and Russell Grassi and they were amazing! Christine spent most of the afternoon with me researching just the right car, taking me for a drive and giving me time to check out the same issues with the Honda Accord. There was absolutely no pressure, and I ended the day with just the car I wanted, the Camry, with all that safety features I was looking for. Russell helped me go over the car to learn to use those features on this amazing car. I had my last Camry for 12 years and expect to have this one for just as long. I came with research from Consumer Reports and dealer offers on price. If I ended up with a Camry I hoped I could work with this dealership because it's close to me. They and the manager met the lowest offer I was given with absolutely no hassle and gave me a great financing package. More
Great Experience I went to Toyota Marin because they had the car I wanted at the best price. I had done my research and was looking around the Bay Area for a Corolla i I went to Toyota Marin because they had the car I wanted at the best price. I had done my research and was looking around the Bay Area for a Corolla in blue crush. I have been purchasing Toyotas for many years because they are so comfortable, safe, reliable, and have great features. Wayland Whisler contacted me and arranged for my visit to the dealership. Wayland was very personable, friendly and knowledgeable, and I felt very much at ease. There was no pressure at all. I was really excited about getting the Corolla, and Wayland shared my enthusiasm. It was a great experience (and no haggling!). More
Very pleasant This is my 3rd Prius. I was ready for a bit of a change and Keith Ural showed me the Prius V, which I liked instantly. Now that I've driven it to th This is my 3rd Prius. I was ready for a bit of a change and Keith Ural showed me the Prius V, which I liked instantly. Now that I've driven it to the Sierra, I love it even more. I'm leasing, and the process was much easier than I expected. More
Great place to buy a car!! As luck would have it... by car blew up and I needed a new car. Brooke was great. She made it super easy to make the right decision. The car wasn't As luck would have it... by car blew up and I needed a new car. Brooke was great. She made it super easy to make the right decision. The car wasn't ready when I bought so I had to come back to pick it up. When I got there Brian had everything ready for me. More
Another excellent experience in car buying at Toyota Marin We are so impressed with Toyota Marin. We bought a Prius about 15 months ago and got by on one car as we settled in after many years abroad. Recentl We are so impressed with Toyota Marin. We bought a Prius about 15 months ago and got by on one car as we settled in after many years abroad. Recently, we contacted Toyota Marin to purchase a Camry. Christine Cilento, who answered our email went above and beyond to find us the car we wanted, obtained it from another dealership in 24 hours and kept us informed of her efforts all along the way. When we went to see the car, she could not have been more helpful and patient. She explained everything during the purchase process and knows her product well. When she handed us over to Josh in the Finance Office, we were equally impressed. Friendly but very efficient, he moved us through the endless pile of paperwork quickly but he also took the time to be sure we understood our options as they came up. Today we took the Camry in for the protective paint coating and the Service Dept, too, demonstrated good will, outstanding customer service and did all they could to ensure no one had to wait more than a minute or two to drop off or pick up their car. Absolutely recommended! More
Best parts ordering experience in 40 years! Greatest service EVER! JP was awesome! He answered all my questions and I had to do multiple calls to be sure I had all the parts. My fault not his, b Greatest service EVER! JP was awesome! He answered all my questions and I had to do multiple calls to be sure I had all the parts. My fault not his, but he was very professional and NEVER got upset or flustered with my lack of knowledge. He went above and beyond to make sure I had all the RIGHT parts so I didn't have to return anything. AND the prices were amazing!! Thank you JP and Toyota Marin. More