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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

September 30, 2015

Great new and used car depatments Was looking for an affordable used car and met Christine at the new car lot. Although she was busy showing a new car to her customers, she graciously More

by Martinez007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John H and Christine
Oct 07, 2015 -

Toyota Marin responded

Thank you for writing about your visit with us. I am happy to hear that Christine and John were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions with regards to your vehicle. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

September 28, 2015

Glad I went to Toyota Marin After visiting many different dealers and sales reps. I have to say Tarun from Toyota Marin is the best. He spends a lot of time while looking for th More

by JUNITASANRAFAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarun Sachdeva
Oct 01, 2015 -

Toyota Marin responded

Junita, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Its quite an accomplishment to hear that Tarun provided you the best dealer experience ever. Thank you so much. If you have any automotive needs in the future, please let us know. Also, please dont forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

September 28, 2015

Jeremy Toyota Marin This is a review for sales associate Jeremy. We met with Jeremy and he was friendly, helpful in showing us a Volkswagen Routan. We were not ready to b More

by guabjo
Recommend Dealer
Yes
Employees Worked With
Jeremy F
Oct 07, 2015 -

Toyota Marin responded

Guabjo, Thank you for taking the time to give us feedback on your latest purchasing experience at Toyota Marin. We're glad to hear that Jeremy was able to give you an overall positive experience. Thank you again for your business and dont forget about the 119-point inspection we provide for complimentary as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

September 24, 2015

Phenomenal experience! I had such a great shopping experience at this dealer and what made it even better was dealing with the sales rep Paul Phillips. He was very knowledge More

by Patrick707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul phillips
Oct 01, 2015 -

Toyota Marin responded

Patrick, Thanks so much for the nice review. Paul is a key component of our team here at Toyota Marin and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything else for your vehicle. Also, please dont forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

September 16, 2015

This was the greatest experience we've ever had. I recommend Dorean for any person buying a car she was the greater sales person we've ever dealt with. I would fill out a hundred surveys for her. More

by Maya Cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorean , Lana Abu Kweik
Oct 01, 2015 -

Toyota Marin responded

Hi Maya, Thank you for your strong recommendation of Dorean. She will be very happy to hear about your experience. Thank you again for your business and don't forget about the 119-point inspection we provide for complimentary as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

September 15, 2015

Best car buying experience in 25 years Love the pre-approved part over phone because all I have to do is test drive , sign some papers & drove my FJ home .thank you Toyota Marin More

by FJ 4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Oct 01, 2015 -

Toyota Marin responded

Thank you so much for taking the time to provide such great feedback. It is imperative to us that we make the vehicle buying experience painless and efficient from the initial negotiations to the final paperwork. Congratulations on the FJ and dont forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

September 14, 2015

purchasing inexperience, naive with new technology Doreen was patient, knowledgeable, and exhibited vehicles affordable and practical based on my needs and income. I've driven the current toyota fo More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Sep 16, 2015 -

Toyota Marin responded

Nancy, Thank you for reviewing your time spent at Toyota Marin. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable. Doreen is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. Please let us know if you need help or information about anything to do with your vehicle. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

September 13, 2015

Salesman Nk Kulberg Rocks! Toyota Marin delivers great service. From the moment you walk in the door until they hand you the keys of your new vehicle--full tank of gas--you wil More

by Kent
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nik Kulberg
Sep 16, 2015 -

Toyota Marin responded

Kent, It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else for your vehicle. Also, don't forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

September 09, 2015

Best option to buy a used car in the whole Bay Area I came in to look at a BMW and was very exited to drive it out the lot as my first car. Greg took amazing care of me. If you go in to buy a used vehic More

by Reydel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg , Emad Burjaq
Sep 16, 2015 -

Toyota Marin responded

Hi Reydel and thank you for this great review. We're excited to hear that Greg took care of you. He is a great asset and we appreciate all he does. Thank you again for your business and don't forget about the 119-point inspection we provide for complimentary as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

September 06, 2015

Excellent Customer Service Dear Management of Marin Toyota, I'd like to compliment one of your employees, Kevin Zabel, for the excellent service he provided me today. Mr. Zab More

by GW Bixler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Zabel
Sep 14, 2015 -

Toyota Marin responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Toyota Marin. If you have any automotive needs in the future, please let us know. Remember that every vehicle purchased from Toyota Marin comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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