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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

October 14, 2015

Great costumer service I just bought a brand new 2015 scion frs and im very lucky that i went to this dealership and im so glad to meet "Doreen Tan" cuz she pretty much help More

by Allenjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen tan
Oct 19, 2015 -

Toyota Marin responded

Your fantastic review was quite a refreshing read. Congratulations on your new 2015 Scion FRS. I am sure you are continuing to enjoy it. I am happy that Doreen provided you such an exceptional service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership with the confidence that they have made the right decision by coming to Toyota Marin. Thanks for the recommendation and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

October 05, 2015

Good but they need more financial sales person The attention of the sales person was great really attentive however for the final financial sales person were really short on staff i believe. But ov More

by Rosy824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonh hathaway
Oct 13, 2015 -

Toyota Marin responded

Thank you for taking the time to tell us about your experience, Rosy. We value comments and suggestions from our guests as this allows us to maintain and improve the service we provide to meet the most demanding needs of our valued guests. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Also, dont forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

October 03, 2015

A great Toyota Dealership Good salespeople. I enjoyed getting my car from Keith. Fast, friendly and efficient service. This is my 4th Toyota leased here. I am happy to recommen More

by Dhanyam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Oct 09, 2015 -

Toyota Marin responded

Dhanyam, Thank you for taking the time to share your feedback. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your recent lease from Toyota Marin. We cant wait to see you for your next visit. Until then, dont forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

October 03, 2015

excellent! this is our second purchase ... and trade in .... at Toyota Marin. Fast, friendly and across the board excellent service from Jeremy Ferrer and Colt D More

by kwb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Ferrer, Colt Davis
Oct 09, 2015 -

Toyota Marin responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying and trade in experience that was just as good or better as the first. Please come back and see us again if you have any automotive needs in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

October 02, 2015

Efficient and Easy Experience This is my second purchase from Marin Toyota and I have to say that the second purchase was by far the easiest and most efficient experience I have ha More

by speedy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Oct 07, 2015 -

Toyota Marin responded

Thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back to Toyota Marin and its great to hear of your continued business. Doreen is wholly devoted to the success of our guests experiences and we are both lucky and proud to have her on our team. We appreciate all of your kind words and thank you for returning to our dealership. We hope you are enjoying your new vehicle, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

October 01, 2015

Great experience My name is Julia Simmons. I just purchased a 2002 civic. I bought my first car today with Jeremy and Colt. I was treated so nicely from the moment I a More

by Juliasimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, colt
Oct 13, 2015 -

Toyota Marin responded

Hi Julia and thank you for this great review. We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

September 30, 2015

Keith Ural Is an Awsome I drove to Marin Toyota last week to test drive a Prius. I haven't bought a new car in probably 20 years and was just going to test drive, I was curi More

by HawaiianIris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Oct 07, 2015 -

Toyota Marin responded

Thanks for this marvelous review and congratulations on your new vehicle. We are so pleased that Keith was able to provide you with such exceptional service. Enjoy your new 2015 Toyota Prius and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

September 30, 2015

Car shopping made easy, thanks Keith! My experience of buying my new/used car couldn't have been easier or more friendly. Every step of the process was smooth and before I knew it I had j More

by tom3625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Oct 07, 2015 -

Toyota Marin responded

Tom, Thank you for your kind words and congratulations on your purchase. We are very happy to hear that it was a smooth process for you as we know buying a vehicle takes time out of your day. We hope you are enjoying your Toyota Highlander, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian General Manager

September 30, 2015

Great Customer Service I bought a slightly used Toyota Camry at Toyota Marin and couldn't be happier with the ease of my transaction! I worked with Paul K. and Sergio P. The More

by Team Herb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul k and Sergio P
Oct 07, 2015 -

Toyota Marin responded

We appreciate you taking time to leave us a great review. We are pleased to hear Paul and Sergio did a great job in assisting you in your purchase. If there is anything else we can do to help you with your vehicle please don't hesitate to give us a call. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

September 30, 2015

Quick and Efficient! I was practically in and out! I knew what I wanted and Nicholas was able to help me find what I was looking for. I'v never had such an easy car shoppi More

by MikeW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas kulberg
Oct 07, 2015 -

Toyota Marin responded

Thank you for your review, Mike. We're glad to have Nicholas on our team and that we could provide you with a great experience. If you have any automotive needs in the future, please let us know. Also, dont forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

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