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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

November 25, 2015

Great Service Jeremy Just bought a Chevy Silverado with Jeremy he was so helpful. He was not pushy at all and actually listened to our needs. He's very patient and kind, More

by robhoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy F
Nov 27, 2015 -

Toyota Marin responded

Thank you for stopping by to leave this wonderful review. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Congratulations on the Chevy Silverado and dont forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 25, 2015

simple and great Christine was a fantastic person to work with and not to mention gave me a great deal on my car. She made everything very simple for me and explained More

by jasontc1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento, Cathie Badger
Nov 27, 2015 -

Toyota Marin responded

Thank you so much for the wonderful review of your experience at Toyota Marin. Christine is one of the best at her career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thank you again for your business and dont forget about the 119-point inspection we provide for complimentary as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 24, 2015

Purchasing a 4Runner with Christine After searching 5 dealerships we finally called Christine. Should have done it sooner as she found us our dream car the next day! She was knowledgable More

by Cozmick18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine cliento
Nov 27, 2015 -

Toyota Marin responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Its quite an accomplishment to hear that Christine provided you the best dealer experience ever. Thank you so much. Please let us know if you need help or information about anything to do with your car. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 24, 2015

New car This was my first car purchase and they made it a great experience. I was taken care of and felt confident in my decision thanks to the staff. More

by Jpooch37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren, Cathie Badger
Nov 27, 2015 -

Toyota Marin responded

Thank you for the excellent review. It's wonderful to know that you feel confident in your decision to choose Toyota Marin as your dealer. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 20, 2015

Overall very good experience. Excellent service! Although the transaction was not seamless (as is likely whenever buying a used car) both Mike and John and Toyota Marin were very friendly and helpful More

by Newsubidriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Van De Veere
Nov 26, 2015 -

Toyota Marin responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear that we were able to go above and beyond your expectations and provide you with a remarkable experience. Feel free to call or stop by if there is anything else we can do for your vehicle. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 11, 2015

Doreen is the Best! I gave this dealership 5 stars only because of two people... Doreen Tan and Brooke Peros... If you are looking to buy a car talk to Doreen, she will w More

by aboy707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Nov 15, 2015 -

Toyota Marin responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Doreen and Brooke were able to satisfy that. Please let us know if you need help or information about anything to do with your car. Also, dont forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 10, 2015

I'm comfortable I feel comfortable, I thankful with Paul Kinney and Colt Davis, they help me a lot to get my car, I love to work with you. More

by Axelkz14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kinney and Colt Davis, Emad Burjaq
Nov 13, 2015 -

Toyota Marin responded

Thank you for the amazing review. Paul and Colt are great assets to our team and we appreciate them for giving you a comfortable experience. We look forward to working with you again; be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 01, 2015

Great service! I went with my mom to buy a 2015 subaru forester and the service was great! Sergio Pacheco helped my mom find the perfect car for her! He made the pro More

by cordazzle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Pacheco
Nov 09, 2015 -

Toyota Marin responded

Thank you and congratulations on your purchase. We are so very pleased that Sergio could make your visit easy, and we believe that's how every car buying experience should be. We hope your mom is enjoying her 2015 Subaru Forester, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

October 31, 2015

Best salesman EVER!!!!!!! I walked into Toyota Marin and was greeted by Paul Kinney. This young man answered all my questions during the test drive, made me feel good about my More

by kevin8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kinney
Nov 05, 2015 -

Toyota Marin responded

Kevin, We appreciate you for letting others know about your experience at Toyota Marin. If you ever need anything else for your vehicle, please don't hesitate to let us know. Also, please dont forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

October 31, 2015

very helpful Greg Weiss was very helpful and i bought a car within hours of walking in there, he even picked me up in Mill Valley so i could deliver my other car t More

by rachelgertrude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Weiss
Nov 09, 2015 -

Toyota Marin responded

Hi Rachel. At Toyota Marin, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you again for your business and don't forget about the 119-point inspection we provide for complimentary as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

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