Back

Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

Directions

By Type

Showing 1,700 reviews

November 30, 2015

Great Selection! I went to Toyota Marin to look at a car and was amazed by their selection of used cars! With so many choices I didn't know where to start. Jason Helpe More

by Villacarlos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Clemmons
Dec 04, 2015 -

Toyota Marin responded

We are pleased to hear that you had an excellent experience with Jason. We feel so grateful that you chose to come to our dealership. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, please don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 30, 2015

Great time Laz was super cool. Made me and my wife feel comfortable. Listened to us and drove two cars to find the right one. WIll be sending friends to him. More

by P.L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz
Dec 04, 2015 -

Toyota Marin responded

Thank you for stopping by to leave this wonderful review. Laz is a great asset and we appreciate him for giving you and your wife a comfortable car buying experience. We appreciate your referrals and we look forward to serving you again in the future. In the meantime, remember that well perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 30, 2015

Purchase of Prius I had a very good experience while I was buying my new Toyota Prius at Toyota Marin dealership. I was working with Max Sheikh and I found him a great More

by sfhms1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
Dec 04, 2015 -

Toyota Marin responded

Thank you for reviewing your time spent at Toyota Marin. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable. Max is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 30, 2015

Good experience I had a positive experience buying a used Honda from them. Good selection and was treated professionally. Obtaining financing was easy and better tha More

by r k
Recommend Dealer
Yes
Employees Worked With
Max Sheikh, Tony Larizza
Dec 04, 2015 -

Toyota Marin responded

Thank you for this great review. We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again for your business and dont forget about the 119-point inspection we provide for complimentary as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 30, 2015

Awesome Dealership Awesome job done by toyota in San Rafael! I was referred there by a close friend that promised I woluld be taken care of. Jason Clemmons and Ryan did More

by Jay4gate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clemmons Ryan Payne
Dec 04, 2015 -

Toyota Marin responded

Thank you so much for taking the time to share your feedback. We feel so grateful that you chose to come to our dealership. We are grateful for your recommendations as well. When it comes time to assess your vehicle for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 30, 2015

Top notch service I had the best experience with Joshua D. He made me feel like I was talking to a friend. He never made me feel pressured and really listened and helpe More

by Prettyinpink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua D.
Dec 04, 2015 -

Toyota Marin responded

Thank you so much for the glowing review and for taking the time to write. We try hard to please our customers in every way possible and it is gratifying to know that we have succeeded. We are happy to know we have earned your loyalty. Don't forget that as part of our 10-Point Value Guarantee, you'll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 29, 2015

Excellent Sales & Service!!!! Just bought a new car and everyone was just absolutely fabulous!! I've never had such a wonderful car buying experience and I would recommend buying a More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Dunn, Cathie Badger
Nov 30, 2015 -

Toyota Marin responded

Anthony, Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions about your vehicle or auto needs. Also, don't forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 27, 2015

Doreen Tan was the greatest i have been wanting this car, not even sure if I can get this car. Doreen Tan made this deal happen, she was very clear and straightforward about the More

by geraldaquino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Nov 30, 2015 -

Toyota Marin responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers. It does not surprise us that Doreen went above and beyond for you; it is just an example of why she is such a great asset to our team. We will make sure they hear of your kind words. All of us at Toyota Marin await your return. Until then, don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 27, 2015

"Long May You Run" Toyota Marin has taken care of my '03 Prius ever since I moved to Marin in '05 - and I say "taken care of" rather than "provided service for" because More

by dazyrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula McCormick
Nov 30, 2015 -

Toyota Marin responded

Thank you so much for your review. We really appreciate your business and are so happy that Paula could provide great service to you and your vehicle. Be sure to take advantage of the complimentary, scheduled shuttle service that our dealership provides as part of our 10-Point Value Guarantee the next time you visit our service center. We look forward to serving you again! Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 27, 2015

Outstanding service, friendly, and no haggle I flew from Los Angeles to Toyota Marin to purchase my new 2016 Tacoma. They picked me up from the airport and took me to the dealership (about an hou More

by scientifantastic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth, Lana, Holly
Nov 30, 2015 -

Toyota Marin responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating. We work very hard to ensure that each of our customers is 100% satisfied with the car buying experience. Congratulations on your new 2016 Tacoma and don't forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

...
113
...