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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

December 12, 2015

buying a bmw i wanted to thank Greg Weiss for being so patient with me i live in out of stated he tooh really good pics of the car explain the interiror he fedx th More

by joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Weiss
Dec 17, 2015 -

Toyota Marin responded

Hi Joey. Thank you for this great review. Greg is truly an exceptional employee and we appreciate him for giving you such an exceptional experience. Thank you again for your business and don't forget about the 119-point inspection we provide for complimentary as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

December 10, 2015

Great buying experience! I bought a BMW in November from Greg Weiss. I live In Georgia but he made this experience very easy on me to purchase the car I've been looking for so More

by dancebw2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Weiss
Dec 11, 2015 -

Toyota Marin responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

December 08, 2015

Three F Service Buying a vehicle @ Toyota of Marin will give you three F service experience 1. Customer First 2 Fast & easy 3Friendly & professional More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Dec 09, 2015 -

Toyota Marin responded

Dennis, We are so honored to have you as a valued customer. Thank you for the kind words and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

December 03, 2015

Wonderful Experience I wold like to take a moment to thank Keith Ural for such a wonderful car buying experience at Marin Toyota. My wife and I had a really wonderful More

by God
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Direct Sale Manager, Keith Ural
Dec 14, 2015 -

Toyota Marin responded

Thanks so much for this wonderful review about your car buying experience. We always enjoy hearing from our customers. I am pleased to hear that Keith was very friendly and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs. Until then, dont forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

December 02, 2015

Marvin Sexton at Toyota Marin We had put off buying a car for about a year because it's usually an unpleasant experience. Had a great experience at Toyota Marin with Marvin Sexton More

by Lisa Schlossberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Sexton, Nicholas Kulberg
Dec 07, 2015 -

Toyota Marin responded

Lisa, Your fantastic review was quite a refreshing read. Congratulations on your new vehicle. I am sure you are continuing to enjoy it. I am happy that Marvin and Nicholas provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership with the confidence that they have made the right decision by coming to Toyota Marin. We are grateful for your recommendations. Don't forget that as part of our 10-Point Value Guarantee, you'll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

December 01, 2015

Appreciate Keith Ural's help finding a new car I was referred by a friend to Keith Ural to help find a new car. While in the end I did not buy a Toyota, Keith still found the car I was looking for More

by jasong955
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Dec 04, 2015 -

Toyota Marin responded

We're glad to hear that your visit went so well and Keith was there to provide you with such exceptional service. We hope you can visit Toyota Marin again in the not so distant future Until then, don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

December 01, 2015

Honest salesmanship, Christine Cilento is a pro Christine Cilento is a consummate professional who leads me to a dealership, not away from, as most pushy salespeople do. Christine was focused on wha More

by Marin 4 Wheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento - Sales
Dec 04, 2015 -

Toyota Marin responded

Thank you for writing this great review. Christine is truly an exceptional employee and we appreciate her for giving you a great experience. Thank you again for your business and don't forget about the 119-point inspection we provide for complimentary as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

December 01, 2015

I recommend Keith Ural with Toyota Marin My experience with Toyota Marin was pretty seamless due to Keith Ural. He is a great salesman who does not push you or rush you and is very knowledge More

by mmorrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Dec 04, 2015 -

Toyota Marin responded

Thank you for stopping by to leave this wonderful review. Keith is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new vehicle. If you have any questions with regards to your vehicle, please do not hesitate to come see us Also, don't forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

December 01, 2015

First car I went in a few days ago to start my process of purchasing a new car, and I was helped by Marvin Sexton. I was really impressed because he really help More

by Cortez13
Recommend Dealer
Yes
Employees Worked With
Marvin sexton
Dec 04, 2015 -

Toyota Marin responded

Thank you for reviewing your time spent at Toyota Marin. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable. Max is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

December 01, 2015

Purchased with ease!! I bought a car From Colt Davis and I have to say the entire process was a pleasant. I received a quality vehicle at an outstanding value with warrant More

by Dg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt Davis
Dec 07, 2015 -

Toyota Marin responded

Thank you for taking time to share your feedback with us. Colt Davis is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge and friendly personality make him an irreplaceable member of our staff. We are grateful for your recommendations. Until we have the opportunity to work with you again, sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

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