
Toyota Marin
San Rafael, CA
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Good experience, lack of follow-up. We had a good experience purchasing a used Highlander from Toyota Marin. Spoke with Ren and Martin and the test drive was great. There was no room for We had a good experience purchasing a used Highlander from Toyota Marin. Spoke with Ren and Martin and the test drive was great. There was no room for haggling with their price, but the paperwork took FOREVER. We were literally there for 5 hours AFTER we decided to buy the car. When we got home, we realized the car was missing a jack. We contacted Martin to ask about replacing the jack - he never got back to us. Overall good experience, we just felt neglected after we gave them our money. More
Marvin is the best!! I went to Toyota Marin last month to buy my Camry...After dealing with a dealer in SF who simply lied to me about prices and gave me the run around, i I went to Toyota Marin last month to buy my Camry...After dealing with a dealer in SF who simply lied to me about prices and gave me the run around, it was super refreshing to go to a dealer who was straight forward, honest and knowledgeable. My sales person, Marvin Sexton was fantastic! he was helpful in explaining my options and was patient with me and took time to really answer all of my questions. Marvin really took all the stress out of buying a car. He's the best. More
Ask for Wayland I had the very good luck of working with Wayland Whisler in sales and Emad Burjaq in finance at Toyota Marin. Wayland was kind, patient and and really I had the very good luck of working with Wayland Whisler in sales and Emad Burjaq in finance at Toyota Marin. Wayland was kind, patient and and really listened to what my specific needs in buying a car were. He helped me find a car that Im totally in love with and didn't try to push something on me just to make a sale. This is one happy customer. I have no doubt I'll go back the next time I need to purchase a vehicle.. unless he and his family have already moved the ranch in Hawaii. :) Thanks Wayland!! More
My second new car! They were helpful and was able get a very nice car. Luckily I was to look all over and find the right car for me and my family. They were helpful and was able get a very nice car. Luckily I was to look all over and find the right car for me and my family. More
Helpful and Cheerful I like working with Analynn she is very helpful in showing me the car features and the test drive was great. She will make it happen. I like working with Analynn she is very helpful in showing me the car features and the test drive was great. She will make it happen. More
Went in for an upgrade Laz was a pleasure to work with and made another lease at Toyota Marin painless and easy. The Avalon is a nice upgrade from the Camry. Laz was a pleasure to work with and made another lease at Toyota Marin painless and easy. The Avalon is a nice upgrade from the Camry. More
Extremely friendly and professional I went there not knowing what I wanted, but Elizabeth was very patient and was willing to take the time to show me all my options. She made me very co I went there not knowing what I wanted, but Elizabeth was very patient and was willing to take the time to show me all my options. She made me very comfortable and I didn't feel like she just wanted to force a car on me. She really wanted me to get what I wanted! Best dealership I've ever been to. More
Got the car I wanted Great overall experience got the car and loan that I needed. I would use this dealership again if I am in the area an need a car. Great overall experience got the car and loan that I needed. I would use this dealership again if I am in the area an need a car. More
Courteous, Professional and Responsive! I recently purchased a used 2002 4Runner from Toyota of Marin. While I'm not a fan of the "one-price" business model, I had a great experience with Je I recently purchased a used 2002 4Runner from Toyota of Marin. While I'm not a fan of the "one-price" business model, I had a great experience with Jeremy Ferrer and Brian Moore. The 4Runner was competitively priced and they were very courteous, professional, and responsive to my questions. I would definitely recommend them to others. More
Love my new car!!! Just had a wonderful experience at Toyota Marin! Matt Shone was a pleasure to work with. Needed a car for my 16 year old daughter....1st car...and d Just had a wonderful experience at Toyota Marin! Matt Shone was a pleasure to work with. Needed a car for my 16 year old daughter....1st car...and didn't want to spend too much. Matt found me a beautiful Acura MDX, great milage and great price!!! Everyone at the dealership was so friendly and made my daughter feel very special. I would definitely go back to Toyota Marin for another car! More