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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

February 02, 2016

Good experience, lack of follow-up. We had a good experience purchasing a used Highlander from Toyota Marin. Spoke with Ren and Martin and the test drive was great. There was no room for More

by jessapoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones, Martin Sumayan
February 01, 2016

Marvin is the best!! I went to Toyota Marin last month to buy my Camry...After dealing with a dealer in SF who simply lied to me about prices and gave me the run around, i More

by Stacy1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Sexton
Feb 01, 2016 -

Toyota Marin responded

Stacy, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Marvin was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 31, 2016

Ask for Wayland I had the very good luck of working with Wayland Whisler in sales and Emad Burjaq in finance at Toyota Marin. Wayland was kind, patient and and really More

by fixfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler, Emad Burjaq
Feb 01, 2016 -

Toyota Marin responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 30, 2016

My second new car! They were helpful and was able get a very nice car. Luckily I was to look all over and find the right car for me and my family. More

by elubin86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Daryl, Cathie Badger
Feb 01, 2016 -

Toyota Marin responded

We love hearing about customers that have a terrific experience at Toyota Scion Marin. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 30, 2016

Helpful and Cheerful I like working with Analynn she is very helpful in showing me the car features and the test drive was great. She will make it happen. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Analynn De Dios
Feb 01, 2016 -

Toyota Marin responded

Rob, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Analynn was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 29, 2016

Went in for an upgrade Laz was a pleasure to work with and made another lease at Toyota Marin painless and easy. The Avalon is a nice upgrade from the Camry. More

by RIchihana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz
Jan 29, 2016 -

Toyota Marin responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, please be sure to like us on Facebook. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 28, 2016

Extremely friendly and professional I went there not knowing what I wanted, but Elizabeth was very patient and was willing to take the time to show me all my options. She made me very co More

by Shea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Dunn
Jan 29, 2016 -

Toyota Marin responded

Shea, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 22, 2016

Got the car I wanted Great overall experience got the car and loan that I needed. I would use this dealership again if I am in the area an need a car. More

by Bathtub_gin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg weiss
Jan 26, 2016 -

Toyota Marin responded

Thank you for your wonderful review. I am very happy to hear that your overall experience with us has been great. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with your purchase. If you have any automotive needs in the future, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 19, 2016

Courteous, Professional and Responsive! I recently purchased a used 2002 4Runner from Toyota of Marin. While I'm not a fan of the "one-price" business model, I had a great experience with Je More

by rbradford81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Ferrer, Brian Moore
Jan 20, 2016 -

Toyota Marin responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Visit us on Facebook for access to our exclusive specials. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 15, 2016

Love my new car!!! Just had a wonderful experience at Toyota Marin! Matt Shone was a pleasure to work with. Needed a car for my 16 year old daughter....1st car...and d More

by Mikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Shone
Jan 20, 2016 -

Toyota Marin responded

Mikki, thanks for this nice review! Matt truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Also, check out our Facebook page for exclusive deals. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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