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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

February 27, 2016

Worked with us and they were not pushy Wayland was great gave us options low down payment low monthly payments. Very nice not pushy and worked hard for us. I would definitely come back here More

by Michele&Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler
Mar 02, 2016 -

Toyota Marin responded

Thank you for sharing your feedback. Wayland is a fantastic salesman and we're thankful for everything he brings to our team. We look forward to your next visit. Until then, don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 26, 2016

Great experience! I bought a Toyota Sienna back in January at Toyota Marin, and it was a great experience! Elizabeth Dunn was knowledgeable, patient, helpful, and kind. More

by morgymonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Dunn
Mar 02, 2016 -

Toyota Marin responded

Thank you for writing this fantastic review. It is great to hear that we Elizabeth was able to go above and beyond your expectations and provide you with such an exceptional experience. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, please dont forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800 Edit | Delete

February 26, 2016

Great Service It was close to the time to turn in my Camry on the lease. Went to the dealership and received very fast service led by Beth Dunn, the manager Lana a More

by Cynthia in Marin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Dunn, Lana the manager and Darrell the finance person
Mar 02, 2016 -

Toyota Marin responded

Hi Cynthia, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. We hope you are enjoying your 2016 Avalon, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 24, 2016

Very friendly and helpful Team This is my 3rd car I have gotten at Toyota Marin. Mike Christian runs a top notch team of friendly and very helpful people. In no way do I ever fe More

by ShawnR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay And Christine - Sales, Mike Christian, Paula McCormick
Feb 26, 2016 -

Toyota Marin responded

Shawn, We appreciate all of your kind words and thank you for returning to our dealership. Each employee is a valued member of the Toyota Marin team and we all strive to provide excellent service. We look forward to seeing you again in the future. In the meantime, remember that well perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Thanks again! Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 24, 2016

Great experience for my first time leasing a vehicle. Doreen Tan and Daryl in finance made the whole process easy and convenient. I would definitely recommend Toyota Marin to others looking to buy or leas More

by Jackiechristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan and Darryl in finance.
Feb 26, 2016 -

Toyota Marin responded

Thanks for the input. We really appreciate you leased a vehicle from us and are happy that Doreen and Daryl were able to make the process easy. We are grateful for your recommendations and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 24, 2016

ABSOLUTELY EFFORTLESS AND INCREDIBLE CAR BUYING EXPERIENCE! I CONTACTED DOREEN VIA WEBSITE. ALL THE TERMS DISCUSSED BEFORE EVEN ARRIVING TO THE DEALERSHIP. THERE WERE NO SURPRISES AT ALL UPON ARRIVAL. EVERYTH More

by DEL23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOREEN TAN, Cathie Badger
Feb 26, 2016 -

Toyota Marin responded

Thank you for your wonderful remarks about your car buying experience here at Toyota Marin. We shall cascade to the team your valuable comments as your words of appreciation never fail to inspire us to be consistent in providing excellent customer service. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 15, 2016

Quick & easy purchase of car I wanted at right price I highly recommend Marvin Sexton at Marin Toyota. He was straight forward, responsive and very easy to work with. I found the car I wanted at the pric More

by betsyl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Sexton; Brooke in finance
Feb 16, 2016 -

Toyota Marin responded

Thanks so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we are grateful for your recommendations. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 15, 2016

Great experience and follow up AnaLynn was a pleasure to work with. She was tenacious ensuring that my car was ready when I was able to pick it up. She has been in touch with me More

by jgask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnaLynn De Dios
Feb 22, 2016 -

Toyota Marin responded

Thank you so much for excellent review! AnaLynn is a key component of our team here at Toyota Marin, and she will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 09, 2016

Christine is excellent!! Christine was very knowledgable, patient, and honest. My husband and I are recommending Toyota Marin to everyone we know, we checked out several vehic More

by RAV4Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Feb 11, 2016 -

Toyota Marin responded

Thank you for stopping by to leave this wonderful review. We're glad to have Christine on our team and that we could provide you with a positive experience. Congratulations on your new RAV4 and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 08, 2016

Christine Cilento was great! From start to finish. Chrisitine Cilento was on point. Made sure that we get everything we need before and after the sale. I will send my friends and More

by Haro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Feb 11, 2016 -

Toyota Marin responded

We are pleased to hear that you had an excellent experience with Christine. We would like to sincerely thank you for your recommendation and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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