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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

March 01, 2016

Outstanding Experience - Thank You Toyota Marin Was working with Martin over the phone and he set everything up for us to come in and do a quick transaction. John Hathaway was our salesman and he wa More

by Tommy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin and John
Mar 02, 2016 -

Toyota Marin responded

Hello Tommy and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

March 01, 2016

Great experience! Christine was very helpful, answering all my texts quickly. I'm very busy so texting questions and answers back and forth was very helpful. I'm supe More

by PaulH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Mar 02, 2016 -

Toyota Marin responded

Thank you for leaving us this great review, Paul. We are glad to hear that Christine could be so helpful during your visit with us and are thrilled to know that you are happy with your purchase. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

March 01, 2016

Amazing experience , truly genuine & kind people - the whole team is great, but especially Keith Ural. I felt cared about, listened to, & heard. Keith made me laugh as w More

by LBergesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Mar 02, 2016 -

Toyota Marin responded

Thanks so much for taking the time to write this review. Keith is great with people and focuses on what the customers needs are. He will be pleased to hear about your positive experience. Thank you for your recommendation as well and dont forget about the 119-point inspection we provide for complimentary as part of our 10-Point Value Guarantee. Until next time, drive safe and stay well. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 29, 2016

Toyota of marin Helpful friendly staff. Professional atmosphere, no gimmicks. I didn't feel pressured to buy and got a good explain of what choices I had available More

by sallyorchidflower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick and darryl
Mar 02, 2016 -

Toyota Marin responded

Thank you for stopping by to leave this wonderful review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else for your vehicle, please let us know. Also, dont forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 29, 2016

Our "window shopping" scored a hit! My husband and I had an excellent experience purchasing a used vehicle from Toyota Marin last week. We were just window shopping, but found a great c More

by Donna & CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
Mar 02, 2016 -

Toyota Marin responded

Donna, We appreciate you taking time to leave us a great review. We are pleased to hear about your great experience at Toyota Marin. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 29, 2016

Very Co operative and friendly Helpful friendly staff. Professional atmosphere, no gimmicks. I didn't feel pressured to buy and got a good explain of what choices I had available . More

by jaysnow123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
Mar 02, 2016 -

Toyota Marin responded

Thank you for writing about your visit with us. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else for your vehicle, please come back to see us. Also, please dont forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 29, 2016

Tundra puchace I was looking for a specific model Tundra. Not an easy thing to find. I worked Keith Ural. Took a couple weeks. He's great More

by artman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia Abukweik, her sister in sales, they were great, Keith Ural
Mar 02, 2016 -

Toyota Marin responded

Thank you so much for the glowing review and for taking the time to write. We continually strive to meet and exceed our customers expectations and it is gratifying to know that we have succeeded. We are so glad Keith was able to help. When it comes time to assess your vehicle for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 28, 2016

Professionals Bought a Toyota RAV4 from Wayland Whisler at Toyota Marin. He was very professional and patient, not pushy like some sales people can be. He helped gu More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler
Mar 02, 2016 -

Toyota Marin responded

Stella, We are pleased to hear that you had an excellent experience with Wayland. We would like to sincerely thank you for your business. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 27, 2016

Perfect!! Keith was the absolute greatest! He was a very honest and down to earth person who looked out for the best option for me. This was my very first purch More

by slyoung123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Mar 02, 2016 -

Toyota Marin responded

Thank you for your wonderful remarks, which I have shared with Keith. We are thrilled to hear that you enjoyed your purchase experience. Congratulations on your new 2016 Corolla and dont forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 27, 2016

Five Star Service from John Hathaway Five star experience with Toyota Marin. The sale was completely no-pressure. Complete transparency. I was handled by John Hathaway, who went above and More

by Parker G. Hopcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway, Brian Moore
Mar 02, 2016 -

Toyota Marin responded

Parker, We really appreciate you taking the time to leave a review about your experience. We're glad to hear that you felt John went above and beyond to help out with your vehicle needs. Your patronage and loyalty are very important to us and we hope you can visit Toyota Marin again in the not so distant future. In the meantime, remember that well perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

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