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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

March 31, 2016

Satisfied Customer! I came to the dealership with my husband and was helped by Paul Kinney who provided us with excellent customer service and professionalism. Paul came More

by Imari
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Kinney
Apr 05, 2016 -

Toyota Marin responded

Imari, Thank you for reviewing your time spent at Toyota Marin. Paul is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and are grateful for your recommendation. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 30, 2016

Max is the man! This dealership is great if you're looking for a straightforward and honest car buying experience. Max was incredibly helpful and accommodating, helpi More

by Poop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
Apr 05, 2016 -

Toyota Marin responded

Thank you for writing this great review. We pride ourselves on the high level of our service excellence and we're excited to hear that Max took care of you. If you have any questions or concerns regarding your vehicle, please come back to visit us. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 29, 2016

Toyota Marin is Awesome George Tenido was courteous, helpful, and got me the Toyota that I wanted. Living in a small town 5 hours above Marin, I was unable to buy a car from More

by Heather Leigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Apr 05, 2016 -

Toyota Marin responded

Heather, Thank you for the wonderful review and for traveling to Toyota Marin from quite a distance to do your business. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Happy driving. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 28, 2016

Quick and efficient Doreen Tan was a great sales agent. She was very helpful and gave me many different options from financing to leasing. I would recommend Doreen Tan as More

by Ejay711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Apr 05, 2016 -

Toyota Marin responded

Thank you for sharing your feedback. Doreen is a fantastic employee and we're thankful for everything she brings to our team. We are grateful for your recommendations and we look forward to working with your family, and your friends in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” We wish you all the best. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 24, 2016

Great buying experience Everyone was very helpful, very sincere and I found the sales people were not too pushy and worked to accommodate my needs and my timeline More

by Costello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin sexton
Apr 05, 2016 -

Toyota Marin responded

Thank you for leaving us this great review, Costello. We always enjoy hearing from our customers. I am pleased to hear that our team was very helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 17, 2016

Sale of a Corolla I had the best experience buying my new Corolla S. Beth was a rockstar! They worked with me on my method of payment. I left feeling like family. More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth
Mar 21, 2016 -

Toyota Marin responded

Hey Jennifer. Thank you for this great review. Beth is truly an exceptional employee and we appreciate her for giving you a great experience! We hope you are enjoying your new Corolla S, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 07, 2016

Thank you Toyota Marin! I went in there with my mind set on a hybrid once I sat down with Ren he helped me find the car that was perfect and reasonable enough for me! I was h More

by Ahmani16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Mar 08, 2016 -

Toyota Marin responded

Thank you for writing such a marvelous review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Ren was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Until then, dont forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

March 04, 2016

Delighted customer. Keith Ural was great. This was my first time leasing a vehicle and Keith was helpful, professional, and made me feel at ease during the buying process More

by Delighted customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Mar 08, 2016 -

Toyota Marin responded

Thank you for writing such nice review. We are sincerely grateful to know that Keith was able to put you at ease during your visit. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Oh, and dont forget to take advantage of our complimentary, 119-point inspection we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

March 02, 2016

Bought a used car. I have not purchased a car from a dealer in more than 45 years (I am 72.) Looking for a specific make and model, found the car on Craigs List. The More

by jackdflash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh, Joshua Feinberg
Mar 04, 2016 -

Toyota Marin responded

Hi Jack and thanks for your kind words. We appreciate Max as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 01, 2016

Highlander purchase Purchased a Toyota Highlander with the help of Wayland Whisler. Very nice, helpful and not pushy. Patient as he explained how to connect my phone More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Wayland Whisler and Joshua
Mar 04, 2016 -

Toyota Marin responded

Thank you for taking the time to write about your experience with us, Kathy. At Toyota Marin, we work very hard to provide each of our customers with a personalized and efficient experience. I am happy that Wayland and Joshua were able to help you with your purchase. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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