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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

April 12, 2016

Great experience Emmett was very helpful and adamant about helping me find my first car. He was great about presenting realistic options that would fit the criteria of More

by Alexgracestone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmett McGill
April 12, 2016

Unbeatable prices and excellent customer service My husband and I had the most pleasant experience with George Tenido from Toyota Marin. We received outstanding customer service from George. He was p More

by Tabiria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Apr 12, 2016 -

Toyota Marin responded

Tabiria, Thank you for leaving us this great review. We are very pleased to hear that George could make your car shopping experience a pleasant one. Congratulations on your new 2016 Prius and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 12, 2016

Professional and Respectful Max Sheikh and Tony Larizza could not have provided more professional, respectful and friendly service to our family during a recent car buying experi More

by Louis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
April 10, 2016

Excellent Professional Service! I was looking to buy a car for my daughter and was referred to Toyota Marin. I worked with a very professional salesman, Greg Weiss.....he was so help More

by TJ Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Weiss
Apr 11, 2016 -

Toyota Marin responded

Thank you for the wonderful review, TJ. We appreciate you taking the time to tell us that you are a happy customer. We are glad Greg could help make the buying a little warmer. We appreciate your recommendations. We hope you are enjoying your Rav4 XLE, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 10, 2016

Used vehicle purchase We found the vehicle online after much research. Their website was thurough and easy to navigate. We went to see the car in person and decided to purc More

by Kuh_tri_nah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmett
Apr 11, 2016 -

Toyota Marin responded

We feel so grateful that you chose to come to our dealership. We strive to provide excellent customer service, and we're glad that this was the case for you. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Take care. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 09, 2016

Very professional and the service is excellent . The buying experience was very professional and not time consuming. I was kept up to date with Christine with the whole process before the truck arriv More

by Brandydong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Apr 11, 2016 -

Toyota Marin responded

Brandy, Thank you for the nice feedback. Christine is an excellent sales person and we appreciate all she does for us. We're very happy to hear that she was there to provide you with great service. We are grateful for your recommendations and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 07, 2016

Excellent knowledge and customer service My daughter in law wanted a new RAV4 I emailed about a dozen dealers and Doreen Tan was the best prepared with all the answers to my questions and f More

by Gabriel and Maria Elena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Apr 11, 2016 -

Toyota Marin responded

Gabriel and Maria, Thank you for taking time to write a review. Doreen’s sales excellence is always consistent and I’m glad that your experience with her supports that. Your patronage is very important to us and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 05, 2016

Absolutely amazing! A dream come true! Thanks to ms. Doreen Tan from toyota marin who help us all through out the process! She extended all efforts to make things happen More

by Frances Chang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen tan
Apr 05, 2016 -

Toyota Marin responded

Thank you for your wonderful remarks, Frances. We are sincerely pleased to know that Doreen’s efforts have made the difference in your car buying experience. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 31, 2016

Zero-pressure car buying experience Saw some deals online and came in to check out one of the vehicles. It sold before I got there. Greg Weiss was friendly and showed me some of the oth More

by c123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Weiss
Apr 05, 2016 -

Toyota Marin responded

Thank you for leaving us your review. Greg Weiss takes customer service very seriously and I'm thrilled to hear that you are happy with your purchase. If you have any automotive needs in the future, please let us know. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 31, 2016

Outstanding Experience - Thank You John and Lana John was recommended to me by a co-worker and I am recommending John Hathaway to the entire world. John was patient with me, I got the exact car I wan More

by Tommy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway, Lana Abu Kweik
Apr 05, 2016 -

Toyota Marin responded

Tommy, Thank you for your wonderful remarks which I have shared with John and Lana. We are thrilled to hear that you enjoyed your visit. We are grateful for your recommendations and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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