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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

May 01, 2016

Love my Prius I had a great experience at Toyota Marin. Everyone was very prompt and nice, and went over everything I needed to know about my Prius C. More

by Emma L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Sapinoso
May 03, 2016 -

Toyota Marin responded

Emma, Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Toyota Marin. We hope you are enjoying your Prius C, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 30, 2016

Excellent service After visiting two other dealerships and having a less than positive experience I went to Toyota Marin based on a friends buying experience. It was re More

by C.H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas and Darryl
May 03, 2016 -

Toyota Marin responded

Thank you for leaving us this wonderful review. We're glad you had a great experience, and we really appreciate you coming in to see us. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 30, 2016

Incredible Customer Service Wayland was very helpful throughout the entire process. Great customer service & very knowledgeable. The experience at Toyota Marin was incredible. A More

by Jbaylon9509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland, Mike, & Josh
May 03, 2016 -

Toyota Marin responded

Thank you very much to take a moment of your time to let us know you had a great experience with Wayland, Mike and Josh. We are grateful for your recommendations and please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 30, 2016

I love my Prius My boyfriend and I went to Toyota Marin to sell our old Prius to them because we heard that they buy cars. We were also kinda looking to replace our P More

by Kj the great
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kinney and Emad, Emad Burjaq
May 03, 2016 -

Toyota Marin responded

Thank you for stopping by to leave this wonderful review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Paul assisted you in such a detailed and customized manner. Congratulations on your new Prius and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 30, 2016

First Car My fiance and I just bought our first car together after having our first child. Thank you Colt and Tony for understanding our situation. They helped More

by BWhite94901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt Davis, Tony Christian
May 03, 2016 -

Toyota Marin responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Tony and Colt was so positive. We always do our best to make sure all of our customers leave with the right vehicle. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 18, 2016

Great customer service I'm writing to say that I had a great customer service experience at Toyota of Marin. George Tenido was incredibly knowledgeable, patient and professi More

by Kelsey1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Apr 19, 2016 -

Toyota Marin responded

Kelsey, Thanks for this marvelous review. We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. We are grateful for your recommendations as well. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 18, 2016

Purchasing a Vehicle with Keith Ural My experience at Toyota Marin was exceptional. Inventory was great with many options. I had the pleasure of working with Keith Ural. Keith listened to More

by anegri48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Apr 19, 2016 -

Toyota Marin responded

Thank you so much for the glowing review. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. We are grateful for your recommendations and we look forward to working with your family, and your friends in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 15, 2016

Diligent sales rep I had a good experience with our sales rep Ren Briones. He was really helpful and patient with my going back and forth between cars. I felt like he we More

by Maaartha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Apr 15, 2016 -

Toyota Marin responded

Martha, We really appreciate you taking the time to leave a review about your car shopping experience. We're glad to hear that you felt Ren Briones went above and beyond to help out with your vehicle needs. Thank you again for your business. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 15, 2016

Excellance abounds!!! Ren Briones and Darrell Brushaber are wonderful guys. They made the sale easy and fast. Fantastic experience!!!! Have recommended them specifically More

by Stormtroopermobile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones, Darrell Brushaber
Apr 15, 2016 -

Toyota Marin responded

We are very happy to hear you had a fantastic experience with us. We are grateful for your recommendations. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 15, 2016

Great service from Austin Ridley I leased a car from Austin Ridley at Toyota of Marin and got friendly professional service. The best part of my experience was when I unfortunately ha More

by Toyota fan Jay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Ridley
Apr 19, 2016 -

Toyota Marin responded

Jay, Thank you for the excellent review. Austin Ridley is a great people person and he strives to create a positive experience for every customer. He will be very happy to hear that he was successful in that endeavor. We appreciate your recommendation and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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