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Toyota Marin
San Rafael, CA
1,700 Reviews
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May 24, 2016
2012 tacoma fail I recently purchased a 2012 toyota tacoma 4 door v6 from Toyota Marin. Before making my first payment it at another dealer for a laundry list of major I recently purchased a 2012 toyota tacoma 4 door v6 from Toyota Marin. Before making my first payment it at another dealer for a laundry list of major issues. Not to mention this dealership lied to my face by saying the brake pads were recently replace (just found out they are less than 50%). When I attempted to contact the dealership it took a week to respond and the 4 other people I contacted never returned any of my calls. When I finally did get a reply they said you got a warranty deal with it. Very unpleased by my recent purchase and would not recommend buying a vehicle here if you are going to have the same experience than I did. More
by Z Roberts
Employees Worked With
John Hathaway
May 16, 2016
Polite, Accomdating, Helpful Christine was a pleasure to deal with. She was polite and helpful and did not exert pressure to make a decision. She accommodated my schedule and timi Christine was a pleasure to deal with. She was polite and helpful and did not exert pressure to make a decision. She accommodated my schedule and timing. Everything went smoothly and pleasantly and I hope I get to work with Christine the next time my lease is up. More
by Customer1
Employees Worked With
Christine Cilento
May 16, 2016
Doreen made it a very stress free experience! Doreen Tan is very helpful and knowledgeable at her job. She explained everything thoroughly and took good care of us. We are very happy with the serv Doreen Tan is very helpful and knowledgeable at her job. She explained everything thoroughly and took good care of us. We are very happy with the service and our new vehicle. More
by GeraldM
Employees Worked With
Doreen Tan
May 16, 2016
Great car buying experience! We recently purchased a used car from this dealership and had a wonderful experience. We drove over 2 1/2 hours to the dealership after seeing a car a We recently purchased a used car from this dealership and had a wonderful experience. We drove over 2 1/2 hours to the dealership after seeing a car at such a great price! We were not disappointed, the staff was friendly & knowledgable & the car was exactly as advertised online. There was no pressure or haggling over price & the transaction was fast & easy! More
by Lildeb
Employees Worked With
Paul Kinney, Fatos Topanica, Emad Burjaq
May 13, 2016
Christine was as good as it gets Christine Cilento handled my relationship from the first phone call to the last. She couldn't have been more courteous, professional (she knows her st Christine Cilento handled my relationship from the first phone call to the last. She couldn't have been more courteous, professional (she knows her stuff!), and helpful. She would be my first recommendation to anyone seeking a Toyota. More
by Eric Larsen
Employees Worked With
Christine Cilento
May 13, 2016
Christine made car-buying a pleasant experience. Christine was responsive, helpful, and went far out of her way to make the usually fraught experience of buying a new car easy and pleasurable. When Christine was responsive, helpful, and went far out of her way to make the usually fraught experience of buying a new car easy and pleasurable. When I went online to find the car I wanted, she was 1st to respond immediately with enthusiasm and caring. I couldn't be happier with her and her dealership. They went above and beyond my expectations. More
by Julie
Employees Worked With
Christine Cilento
May 13, 2016
Excellent Selection, Friendly Genuine Staff! I purchased a truck from Toyota of Marin after visiting several other dealerships in the area. Toyota of Marin's staff were very friendly and genuine I purchased a truck from Toyota of Marin after visiting several other dealerships in the area. Toyota of Marin's staff were very friendly and genuine. I truly felt like they were helping me find the right truck. They listened to my needs, then presented me with many options including vehicles located at their other sister stores. They genuinely made me feel like my needs were more important than making sales. The entire staff from the sales team to the financing and service department were very friendly, the entire staff truly seems like they enjoy what they do. More
by EricF
Employees Worked With
Doreen and Ren both helped me w/ the sale of my vehicle. -They were terrific. There was a blonde lady from Financing who was also wonderful and worked with me to get the best warranty options at a reasonable price.
May 12, 2016
EXCELLENT SALES-PERSON AND STAFF! TYLER TOLER was an excellent sales-person! He answered all my questions honestly as I was shopping around. The process took several weeks, several vis TYLER TOLER was an excellent sales-person! He answered all my questions honestly as I was shopping around. The process took several weeks, several visits, and a few phone calls before I made my decision. I am so happy driving my new 2016 Prius! I could not have had a more knowledgeable, straight forward sales-person! He is very professional! More
by JWMAN
Employees Worked With
Paula McCormick, Monique Cziska, Tyler Toler, Cathie Badger
May 09, 2016
Christine is very nice and responsible Everything was great except the Manager didn't want to deliver my car when I didnt insurance right away because my insurance company was closed, forc Everything was great except the Manager didn't want to deliver my car when I didnt insurance right away because my insurance company was closed, forcing me to drive all the way back to pick up my car. More
by auto vivian123
Employees Worked With
Christian cilento
May 04, 2016
Had a grand ole time Crashed my car and needed to find another one, everyone who worked there was absolutely wonderful, Colt was great,patient and helpful and thinks he's Crashed my car and needed to find another one, everyone who worked there was absolutely wonderful, Colt was great,patient and helpful and thinks he's pretty funny, and Emad was kind and lovely as well, and I got a really good deal on a great car with low mileage. Hiiighly recommend More
by Cvratari
Employees Worked With
Emad Burjaq
