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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

June 26, 2016

Best car buying experience ever! I went to the dealership wanting to get a used car, but ended up getting a brand new 2016 Toyota Corolla S Premium and I love it. Elizabeth Dunn, my s More

by Nicole Andre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Dunn
Jun 28, 2016 -

Toyota Marin responded

Thank you for leaving us this great review, Nicole. We are very happy to hear that Elizabeth could be so helpful during your visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Take care. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 26, 2016

BEST CAR BUYING EXPERIENCE EVER!! THANKS PAUL KINNEY! My sales representative Paul Kinney was awesome! He made the process easy and took the time to answer all of my questions including how to operate all More

by Binaisa36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales rep. Paul Kinney
Jun 28, 2016 -

Toyota Marin responded

Binaisa, Thanks so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. We will share your comments with Paul Kinney and we look forward to seeing you at our dealership in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 26, 2016

Purchase of 2014 Toyota Camry SE Paul Kinney, our salesman, made our purchase as painless as possible. We felt that he had our best interest at heart. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kinny
Jun 28, 2016 -

Toyota Marin responded

Hi John and thank you for the great feedback. We are so happy to hear that you have enjoyed your visit here at our dealership. Paul is a great asset and we're thankful to have him on our team. We appreciate your business and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 25, 2016

Who are these guys? Efficient assistance and a fair price without silly haggling. The parts manager (Keith) and finance manager (Joshua) were both very good. Ren Briones, More

by Joe Horgan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ren Briones, Joshua Feinberg and Keith (parts)
Jun 28, 2016 -

Toyota Marin responded

Thank you for taking the time to share with us, Joe. The goal of the Toyota Marin team is to ensure a painless and enjoyable purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 25, 2016

Outstanding Customer Service Christine Cilento is a super lady who knows the importance of customer service! It is number one in my book. I have bought 9 cars in my life time. The More

by dude5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Jun 28, 2016 -

Toyota Marin responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Christine was able to satisfy that. If you have any automotive needs in the future, please let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 20, 2016

Great experience From calling up the dealership looking for a car, to walking through the door, to the closing the deal, Toyota Marin was helpful and professional all More

by Jacksonj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Dunn
Jun 21, 2016 -

Toyota Marin responded

Your great feedback truly made our day, Jackson. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 17, 2016

Christine Cillento Rocks! Christine Cillento of Toyota Marin is awesome! This is the second new car I have bought from her. She's not pushy at all and really takes the time to More

by Matt Blagys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cillento
Jun 20, 2016 -

Toyota Marin responded

Matt, Thank you for leaving this remarkable feedback. Christine’s sales excellence is always consistent and I’m glad that your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have automotive needs, and we’ll continue to provide great service. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 14, 2016

Emmet and Toyota Marin are the best I've dealt with From the first moment I called emmet was extremely courteous and helpful. He helped me jump through all the hoops and tedium that usually make buying More

by Scootcrowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet , Emad Burjaq
Jun 15, 2016 -

Toyota Marin responded

We would like to thank you for your wonderful feedback about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Emad was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 13, 2016

Great experience! While looking for a new car, saw a few at Toyota Marin that could work for me, so I decided to go in to see them. When I arrived, Max greeted me and a More

by KTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh, Cathie Badger
Jun 15, 2016 -

Toyota Marin responded

Thank you so much for taking the time to share your feedback. We feel so grateful that you chose to come to our dealership. Max and rest of our staff enjoyed assisting you. We are grateful for your recommendations and don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 12, 2016

Great Experience with Toyota Marin and Max Sheikh I accompanied my son to this dealership looking for a quality used car at a competitive price point. We wanted to avoid the haggling that often comes More

by Evelyn O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
Jun 14, 2016 -

Toyota Marin responded

Evelyn, Thanks so much for the nice review. Max is a key component of our team here at Toyota Marin and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything else for your vehicle. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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