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Toyota Marin
San Rafael, CA
1,700 Reviews
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July 25, 2016
Best Experience Ever! I recently worked with one of the best salespeople ever named Mike Vandeveere. He made the purchase easy and painless. He did not pressure me to buy b I recently worked with one of the best salespeople ever named Mike Vandeveere. He made the purchase easy and painless. He did not pressure me to buy but instead was patient and answered all of my questions. Everybody who needs a car, GO SEE MIKE! More
by funderwood
Employees Worked With
Mike Vandeveere
July 23, 2016
Leas car I met john hathaway at 9 am. He was really pationt and nice with me he spent couple of hours to get every thing done he found me a best deal i am real I met john hathaway at 9 am. He was really pationt and nice with me he spent couple of hours to get every thing done he found me a best deal i am really happy with his service and i will interduce my friends to him More
by Hedieh2016
Employees Worked With
John hathaway
July 20, 2016
Thank you Beth Beth was super helpful. I live in san francisco and didn't have time to make it out to marin so she had the car delivered to me to test drive and the Beth was super helpful. I live in san francisco and didn't have time to make it out to marin so she had the car delivered to me to test drive and then made the entire purchase process seamless. She's super responsive over text and on her cell phone at all hours so that makes it easier for busy people to buy a car! More
by Jason
Employees Worked With
Beth
July 16, 2016
Was happy I recently had a bit of service done on my camary here was pleased with everything but the service manger he did say anything inappropriate but I was I recently had a bit of service done on my camary here was pleased with everything but the service manger he did say anything inappropriate but I was uncomfortable with the way he was looking at my wife I thought I wonder what he might have said to her if I wasn't there. Otherwise I was happy with everything else just thought it was important enough to mention. More
by Fred99
Employees Worked With
Erwin Mulimbayan, Dennis Noller
July 16, 2016
poor used car buying experience I am in the customer service business and have been for over 25 years. My buying experience here was the worst car buying experience I have ever had. I am in the customer service business and have been for over 25 years. My buying experience here was the worst car buying experience I have ever had. I bought a used car that I really liked, and if the car wasn't exactly what I was looking for I would have shopped anywhere else. You should buy anywhere else, if looking for a dealer. What went wrong? The communication of the sales person, the sales manager, and the finance department was very poor. Multiple promises to communicate the deal particulars were made, but not followed thru by the teat at Toyota. Items brought to the attention of the sales person were not addressed prior to delivery of the vehicle. The vehicle was delivered with a license plate dangling to the ground! That was symbolic of the experience. The final insult was that the dealer knows I am upset via a survey and promised to contact me immediately. Guess what? They have not contacted me ever....Stay away. More
by a j
Employees Worked With
Doreen Tan, Lana Abu Kweik
July 14, 2016
EXCELLENT SERVICE My husband and I were seriously thinking about buying a new car. We called Toyota Marin on July 4th and Doreen immediately returned our call. She ex My husband and I were seriously thinking about buying a new car. We called Toyota Marin on July 4th and Doreen immediately returned our call. She explained the best deal we ever heard and we went to Toyota the same day. Doreen was professional and friendly at the same time and we were convinced that this was the right place for us to buy our 2016 Camry. We have already recommended Toyota Marin to friends and family. More
by MILA DINEROS
Employees Worked With
Doreen Tan
July 10, 2016
Outstanding service I recently traded in my 2006 tundra for a 2016 model. The experience I had from the second I walked in the door was great. The gentleman at the coun I recently traded in my 2006 tundra for a 2016 model. The experience I had from the second I walked in the door was great. The gentleman at the counter were currently busy, so they set me up with Beth Dunn, immediately. Beth was extremely knowledgable about the tundras. She quickly answered questions, determined a very fair trade in value for my old truck and negotiated the cost of the new truck. I was able to feel comfortable with the product and price with zero hassle or pressure. The service did not stop there. Many people at the dealership worked to make my experience great. Conor had my truck scheduled to upgrade the seats to leather in minutes and my truck was completed in 3 days as promissed. Brooke in finance was able to inform me about additional protection and maintamemce packages and get my contract prepared and signed in less than 1 hour. This was by far the best experience I have ever had at a car dealership. I would highly recommend Toyota of Marin for any new or used car. More
by Sytundra
Employees Worked With
Beth Dunn, Brooke, Conor
July 03, 2016
Great They have a great costumer service and im really considering on buying a car for all the information they given me. They have a great costumer service and im really considering on buying a car for all the information they given me. More
by monika12
Employees Worked With
martin sumayan
June 30, 2016
Great Place to buy a car Max Sheikh and Tony Larizza made buying our 2010 Prius a breeze. Their service was exemplary. We were treated like friends.....no pressure, no stress, Max Sheikh and Tony Larizza made buying our 2010 Prius a breeze. Their service was exemplary. We were treated like friends.....no pressure, no stress, just an excellent experience all the way around. More
by Denise and Rick
Employees Worked With
Max Sheih, Tony Larizza
June 28, 2016
Great service, went the extra mile to help me buy a car I need to get a car and i stop in at toyota marin and Max Shelkh was the first to approach me and it turn out we knew a lot of the same friends, great I need to get a car and i stop in at toyota marin and Max Shelkh was the first to approach me and it turn out we knew a lot of the same friends, great service he found me the right car for my buget, i would recommend him and the dealership to all, they are all so nice and helpful. Go see Max Sheikh really a great guy, no games no hassle. Ken B More
by ken blumenthal
Employees Worked With
Max Sheilkh
