Toyota Knoxville - Service Center

The service department was very kind and knowledgeable. It did take longer than expected and it was difficult to get accurate updates, but they were pleasant when I spoke to them. They also lost my keys a It did take longer than expected and it was difficult to get accurate updates, but they were pleasant when I spoke to them. They also lost my keys and I was without my car for an additional day and late to work on Monday as a result which was disappointing, but they worked very hard to find them and again, we're very kind throughout the whole process. More

Timely and Efficient I was processed in a timely and efficient manner by a friendly Connor Reis. The car was delivered to me with proper maintenance and a clean exterior. I was processed in a timely and efficient manner by a friendly Connor Reis. The car was delivered to me with proper maintenance and a clean exterior. More

Service Dept. I have my Toyota serviced every 5,000 miles and have not had any problems. I just had the 85,000 mile service in an very efficient and timely manner. I have my Toyota serviced every 5,000 miles and have not had any problems. I just had the 85,000 mile service in an very efficient and timely manner. Conner, my service rep this visit did an exceptional job. More

Always friendly and helpful Maintenance was VERY busy when I arrived. I was promptly greeted and checked on during the wait. All was good. I had lunch in the cafe. Folks were fri Maintenance was VERY busy when I arrived. I was promptly greeted and checked on during the wait. All was good. I had lunch in the cafe. Folks were friendly and smiling there also. More

Super Fast and efficient I did not have an appointment for my 80,000 mile service, but on a UT football Saturday late morning, I was in and out within an hour. My 4-Runner wa I did not have an appointment for my 80,000 mile service, but on a UT football Saturday late morning, I was in and out within an hour. My 4-Runner was washed even though I forgot to ask for the complimentary wash -- awesome job Brandon. More

Polite and Efficient Pulled up to the Service doors and greeted well. Service was for a new vehicle checkup. I must say that I missed the coffee machine. Pulled up to the Service doors and greeted well. Service was for a new vehicle checkup. I must say that I missed the coffee machine. More

Very good care. They took very good care of me. It was a good experience, even though they weren’t trying to sell me anything. I like the new check-in stations. They They took very good care of me. It was a good experience, even though they weren’t trying to sell me anything. I like the new check-in stations. They are very comfortable and make it easier to communicate. Connor made sure that I knew when my car was ready. I appreciate that very much. More

Rewplace LF Rim & Hubcap on 2006 PRIUS When I came in with the problem I was told that it would be 3 days for the rim 7 hubcap to arrive whitch was what happened and after I scheduled a tim When I came in with the problem I was told that it would be 3 days for the rim 7 hubcap to arrive whitch was what happened and after I scheduled a time for installation I was told that it would take 2-3 hours and it was completed in 2 1/2 hours. I am well pleases with how the coordinator handled everything. More

Always a good experience The service at Toyota Knoxville is always top notch. I feel well taken care of and that I can trust the quality of the service! I'll always come back The service at Toyota Knoxville is always top notch. I feel well taken care of and that I can trust the quality of the service! I'll always come back for future service needs and the next time I need to buy a car. More

VERY SATISFIED John Fox sure did take care of us - would be sure to call him again. A very good job was done on my husband's truck. We use Toyota service for our John Fox sure did take care of us - would be sure to call him again. A very good job was done on my husband's truck. We use Toyota service for our car and truck for 14 years. They have taken such good care of our car and truck. Thank everyone for making it a good experience. More