Toyota Knoxville - Service Center

A great experience Having just moved into the area from NY, we did not know anything about any of the Toyota dealers in the area. It was a blind choice and turned to be Having just moved into the area from NY, we did not know anything about any of the Toyota dealers in the area. It was a blind choice and turned to be an excellent choice. They do an excellent job with the service and fully explaining the work and the condition of the car. The waiting room is like a mini vacation. More

service Have always used them for service. It has always been a good experience. They are very helpful and the wait time is not to bad. Love their waiting are Have always used them for service. It has always been a good experience. They are very helpful and the wait time is not to bad. Love their waiting area. Food if your hungry and their WiFi. More

Service Department great I have never had a bad experience with Toyota Knoxville. It's the only place I will take my 2002 Tacoma to for any work that needs to be done. Always I have never had a bad experience with Toyota Knoxville. It's the only place I will take my 2002 Tacoma to for any work that needs to be done. Always professional and nice. More

Very good dealer to do business with I have done business with Toyota Knoxville for quite a number of years now and they have always been honest with me. I have dealt with other automotiv I have done business with Toyota Knoxville for quite a number of years now and they have always been honest with me. I have dealt with other automotive businesses in the past and learned a lot about gimmicks and rip-offs, such as unnecessary work being done. Toyota Knoxville has not been guilty of any of these practices. I will continue to do business with them because of this. If they ever change I will be the first to go elsewhere. But as long as they have the team they have today I don't foresee that happening. They are also very dedicated to ensuring that there are no problems with their service. If anything happens that a customer deems unsatisfactory, no matter how small, they go the extra distance to correct it. If I buy a new vehicle, I will deal with them for sure. More

Service Review I went there on sat. to have my oil changed. John Redding was the rep. we dealt with. He was very helpful. In addition to the oil being changed he inf I went there on sat. to have my oil changed. John Redding was the rep. we dealt with. He was very helpful. In addition to the oil being changed he informed me of a nail in one of the tires. Well I have been adding air in the tire for a while thought it the rim. Also had a issue with the window on drivers side. Well it came off track while I was there. John was so professional in the way he handled the situation for me. He explained to me what they would like to do, and then they corrected the issue. the last time I was at this dealership was over 5 years ago due to misunderstanding with my truck purchase. But I must say the way I was treated recently I would go back for any other issues I may have and I would recommend them to friends and to you. Thank you More

Basic Service Took my 2011 Tacoma in for service and asked them to check my tires and brakes. My tires were questionable with 60K wear and brakes with the same wear Took my 2011 Tacoma in for service and asked them to check my tires and brakes. My tires were questionable with 60K wear and brakes with the same wear, they could have told me that I needed both but they were honest. I really appreciate they're honesty. More

Toyota knoxville My Dealer for Life! Service of 19994Runner a well built vehicle. I have confidence in service by my Toyota of Knoxville is Excellent. I know they go the extra mile with m Service of 19994Runner a well built vehicle. I have confidence in service by my Toyota of Knoxville is Excellent. I know they go the extra mile with me and there Name stands behind all work. Old time customer service is still in style there. No need to go anywhere else.?? 6-11-15 More

Service Perfection I have three Toyota 4Runners, all purchased from Toyota Knoxville. All the service work, including tire purchases, is handled through Toyota Knoxvill I have three Toyota 4Runners, all purchased from Toyota Knoxville. All the service work, including tire purchases, is handled through Toyota Knoxville because I trust them to provide excellent service and products at a fair price. I swapped vehicles with my wife one day this week so I could take hers in for a needed oil change (she has over 179,000 miles on the 2005 4Runner she is driving now). As it turned out, the rear brake pads were worn out and and needed replacing as well. But that's part of why I trust the service of my vehicles to them. They don't push un-needed work on you, and when they do find additional items that need attention, they look for service discounts that they can apply to the service work order to make it a little easier on your pocketbook. I'm on a first-name basis with most of the service advisers because I've been dealing with them for so long. It's nice to deal with people that know your name, too. More

You will get charged for nothing being fixed I brought my truck with 47000 miles with check engine light on and it would not drive passed 40 mph. I was charged $116 for them reseting my computer I brought my truck with 47000 miles with check engine light on and it would not drive passed 40 mph. I was charged $116 for them reseting my computer and not fixing the issue. One day later I am 100 miles away from Knoxville at another dealership with the same issue. I gave the other dealership the paper work that toyota of knoxville gave me. The other dealership was shocked I was charged by toyota of knoxville for doing nothing but reseting the computer and not fixing the problem. I really advise people Not to go to Toyota Of Knoxville!! More

Maintenance Overall good experience from scheduling through pick up. I was in and out in 10 minutes both for drop off and pick up. The auto butler service is firs Overall good experience from scheduling through pick up. I was in and out in 10 minutes both for drop off and pick up. The auto butler service is first rate. Have been a customer since 2005 purchasing 3 vehicles and not once have had an issue. More