Toyota Knoxville - Service Center

You Get a 10!!! This visit was for the 60,000 mile service for my 2011 Highlander. Mr Kelly Williams checked me in , and it was nothing but positive from that point. This visit was for the 60,000 mile service for my 2011 Highlander. Mr Kelly Williams checked me in , and it was nothing but positive from that point. Shout out to Kelly. Thank You!!!!. In fact, I look forward to service visits because of the positive experience. I will be back for my next new Toyota. 5 stars all the way!!!! More

Outstanding, as usual. Everything is always organized by the personnel, timely, professional and other good traits. Polite, clean facility, people are always friendly to Everything is always organized by the personnel, timely, professional and other good traits. Polite, clean facility, people are always friendly to both of us, thank you More

Great service! Oil change, change out air filter and cabin filter. I really appreciate the great service and staff!! Great people, great location, nice waiting area Oil change, change out air filter and cabin filter. I really appreciate the great service and staff!! Great people, great location, nice waiting area with a good variety of food and drink items. More

Best dealership in town They were very helpful and explained everything they were going to do and how much it would cost up front! I plan on buying a new Toyota Corolla next They were very helpful and explained everything they were going to do and how much it would cost up front! I plan on buying a new Toyota Corolla next year from Toyota Knoxville More

Checkup Brought my 12 year old Corolla in for a check to see if the valve cover gasket was leaking and to have the AC checked out. It seems the oil on the mot Brought my 12 year old Corolla in for a check to see if the valve cover gasket was leaking and to have the AC checked out. It seems the oil on the motor was coming from perhaps a spill the last time the oil was changed. The AC was charged and it's putting out nearly new. One thing was a puzzle. Got to get ready to get in the car to leave and my front driver side rubber floor mat was missing. I looked in the back and it wasn't there. I looked in the trunk and it was there? No idea why they put the mat in the trunk and didn't tell me but, no problem it's back where it should be. More

Exceptional dealership They treated me like I was the one that owned the company. The service rep even shook my hand because I am a veteran. The service was done correctly t They treated me like I was the one that owned the company. The service rep even shook my hand because I am a veteran. The service was done correctly the first time, and they washed my truck for free. More

Great Service Experience When our ordered parts arrived we were first told that we would have to wait a week before they could be installed. We called John Moore and he got u When our ordered parts arrived we were first told that we would have to wait a week before they could be installed. We called John Moore and he got us in early the next morning. The parts were expertly installed. More

Barry, the service advisor went way beyond the call of duty Barry checked us out after the Rav4 we brought in was ready, he is going to discover from the technician where the rodent damage was on the fuel line. Barry checked us out after the Rav4 we brought in was ready, he is going to discover from the technician where the rodent damage was on the fuel line. While there, I also brought up a problem where a mouse had gotten in my Land Cruiser and we couldnt find it. Barry helped us find it and eliminated what could have been a huge smell issue. Thanks again! John More

Superb Dealership I bought my 2007 FJ Cruiser new at Toyota of Knoxville and have had it serviced there since. The sales team at the time of my purchase was helpful an I bought my 2007 FJ Cruiser new at Toyota of Knoxville and have had it serviced there since. The sales team at the time of my purchase was helpful and courteous. The service department is always friendly and professional. They do the routine maintenance and advise you if they see potential issues. The service department is immaculate and the waiting area is comfortable with a nice café. I was very pleasantly surprised at the reasonable cost of maintenance after my warranty had expired. More

Excellent service Always impressed with service at Toyota of Knoxville and the friendliness of all employees. My most recent experience has been dealing with the Collis Always impressed with service at Toyota of Knoxville and the friendliness of all employees. My most recent experience has been dealing with the Collision Center Manager, William Hayes. Truly a professional who cares about his customers and takes pride in his company. More