Toyota Knoxville - Service Center

Easy, As usual!!! Took my 15 Tacoma in for my 30k service. Was greeted by ASM Chris Nunley as usual. First class service in EVERY WAY. Got me in and completed in a ver Took my 15 Tacoma in for my 30k service. Was greeted by ASM Chris Nunley as usual. First class service in EVERY WAY. Got me in and completed in a very timely manner. “Way to go guys “ Great Job!!! More

160000 miles Service Pin point cause of problem and explain to understand the problem and cure for it. option of temp fix and permeneant fix option lies on you. Pin point cause of problem and explain to understand the problem and cure for it. option of temp fix and permeneant fix option lies on you. More

Great customer service The service agent was friendly and helpful. The work was done in the time promised I will definitely continue to bring my car there for all serv The service agent was friendly and helpful. The work was done in the time promised I will definitely continue to bring my car there for all services required. More

Outstanding experience from start to finish! I was able to schedule online. Greeted immediately by a friendly associate, Jon, who reviewed my car's needs and explained the process and charge expe I was able to schedule online. Greeted immediately by a friendly associate, Jon, who reviewed my car's needs and explained the process and charge expectations for the evaluation. The waiting area was very comfortable, TV, reading material, complimentary coffee (tasty!), hot tea, and soda. They have an actual cafe right there in the waiting area; I brought snacks with me so I didn't try them but others were mentioning that they enjoyed their food. The women's bathroom was extremely clean and smelled nice. Jon explained clearly the technician's findings and recommendations. He gave me plenty of time to consider my decision and then tell the team my decision. The cashier was very friendly. Thank you all!! More

Stepping up to the plate! My Tundra was serviced very quickly. Then...I had to wait around because my service rep was busy crawling under a nearby vehicle. This was reminisce My Tundra was serviced very quickly. Then...I had to wait around because my service rep was busy crawling under a nearby vehicle. This was reminiscent of a previous experience when I had to wait more than 30 minutes because my rep was tied up in a meeting with the Service Manager. This time, however, another service rep (Should have gotten his name.) stepped up and asked why I was waiting. I mentioned my rep under the car and this rep immediately retrieved my paper work getting me on my way forthwith!!! Good show!!! More

Great service and great team I have always had good service at this dealership. I did not have an appointment but after explaining my problem I was taken in and problem was check I have always had good service at this dealership. I did not have an appointment but after explaining my problem I was taken in and problem was checked. Turns out I did not have a problem at all. It was a relief to know that Toyota checked everything and no problems found. The advisor was great, friendly, and very helpful. Would recommend this dealership to anyone. Great people in every department. More

Excellent Service!! Excellent service from Connor Reis and team from start to finish! I'm grateful for being given the time to explain the issue I was having with my car. Excellent service from Connor Reis and team from start to finish! I'm grateful for being given the time to explain the issue I was having with my car. The review of what steps were going to be taken put me at peace of mind. Efficient time was spent to diagnosis my car. I felt whole process was complete and thorough. I will gladly come back to this dealership and team for future service. More

2007 Toyota Getting it ready to drive regularly. Needed work to make safe. Paid for a extensive mechanic review of can. It was worth it. Good car Getting it ready to drive regularly. Needed work to make safe. Paid for a extensive mechanic review of can. It was worth it. Good car More

Sales and Service I would buy a car again from Eric Abbott and I choose Conner Reis to work with when I need service. Positive experience with both. I would buy a car again from Eric Abbott and I choose Conner Reis to work with when I need service. Positive experience with both. More

Encouraging Being from what young folk would consider the older generation, I developed a mistrust of car repairs from dealerships from past experience when I was Being from what young folk would consider the older generation, I developed a mistrust of car repairs from dealerships from past experience when I was a young man. Perhaps I was unfortunate in choosing the wrong dealerships but I believe can say with a fair amount of confidence the many from my generation had the same attitude. I've had my Rav4 into Toyota of Knoxville three times now, not for the same issue, and I have been most encouraged in the quickness, completeness and cost reasonableness of each visit. At last, a dealership that does not cause me to cringe when thinking about take my car in for repairs. Well done Toyota of Knoxville Dennis Ford More