Toyota Knoxville

Excellent product, excellent sales staff, excellent service My experience purchasing my 2018 Toyota 4Runner exceeded my expectations in every way. Todd handled the sales process expertly, answered all my questi My experience purchasing my 2018 Toyota 4Runner exceeded my expectations in every way. Todd handled the sales process expertly, answered all my questions, assisted me in making my decision to purchase, and went over the operation of the vehicle with me. More

15,000 mile service Wow! The service department is focused, efficient, and mindful of its customers' time. My wait was much shorter than expected. They addressed all o Wow! The service department is focused, efficient, and mindful of its customers' time. My wait was much shorter than expected. They addressed all of my questions and concerns clearly. I ? Toyota!! More

Could not get service Came into the dealership 5 days ago to get my Toyota Tacoma serviced for the 55000 mile checkup the truck is in warranty the the service man basically Came into the dealership 5 days ago to get my Toyota Tacoma serviced for the 55000 mile checkup the truck is in warranty the the service man basically told me he did not have time to fool with it. And he drove through the shop then pulled it around front reset the service light and walked off. Then they proceeded to wait on a lady behind me an older Camry and serviced her car she did not have an appointment because I asked her and I did not either so what. I'm guessing was they could charge her a lot and not make any money off the warranty More

clutch replacement I was treated fairly and my service rep kept me informed of all the details and process. He was even able to get my repair completed ahead of schedul I was treated fairly and my service rep kept me informed of all the details and process. He was even able to get my repair completed ahead of schedule. More

Exceptional!!! All other car dealerships need to take lessons from Toyota of Knoxville. I had a unique situation which involved a lease turn in, possible trade, and All other car dealerships need to take lessons from Toyota of Knoxville. I had a unique situation which involved a lease turn in, possible trade, and potentially, two new leases. I sent a couple of emails and stopped by for a quick visit to talk to Dalton and Adnan. A few days later, I swing by to complete the paperwork and pick up two new vehicles. A great experience from beginning to end! More

Outstanding service and quality parts Always have had my car serviced at Toyota of Knoxville. They have always done exceptional work with quality parts. Outstanding service center and wai Always have had my car serviced at Toyota of Knoxville. They have always done exceptional work with quality parts. Outstanding service center and waiting room . More

Excellent experience Casey and crew were awesome! It was a very easy process, both pre and post sale. She set up my electronics and apps. She was very knowledgeable of all Casey and crew were awesome! It was a very easy process, both pre and post sale. She set up my electronics and apps. She was very knowledgeable of all the Tacoma’s features. More

5000 mile oil change excellent, fast work, friendly service, washed my car, awesome facilities to wait, would definitely recommend this dealership for service on a Toyota, excellent, fast work, friendly service, washed my car, awesome facilities to wait, would definitely recommend this dealership for service on a Toyota, honest service person More

Service Work I had recent work done to my Toyota Rav 4. I dealt with John Forsythe from day 1. He has been honest, extremely helpful, and very patient as we have d I had recent work done to my Toyota Rav 4. I dealt with John Forsythe from day 1. He has been honest, extremely helpful, and very patient as we have dealt with the work that needed to be done on my car. He beyond did his job duties and took excellent care of me as a customer. As they do now, Toyota will have my business for all my needs. I appreciate how up front and honest they have been with me through the whole process. Thank you Toyota Knoxville and the service techs who fixed my car. You all are a blessing. Your hard work did not go unnoticed. More

Always helpful Every time I bring my car in to get it serviced they go out of their way to help me! I go to school across the street from them and they service my ca Every time I bring my car in to get it serviced they go out of their way to help me! I go to school across the street from them and they service my car and drop it off to me at school and it is done while I am in class it makes it so simple for me to get my car services and they really go out of their way to help! Thanks Toyota of Knoxville More