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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

January 24, 2022

Austin was the best car salesman to deal with. When I say he made it fast easy and reasonable that’s exactly what he did and did an spectacular job. No other sales person I will ever wanna deal with. You wan More

by Quintin Busher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Begley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Griffitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Qerka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Toyota Knoxville responded

Hi Quintin, we're glad to hear our staff took such great care of you! Here at Toyota Knoxville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 24, 2022

Great selection, location, and very helpful in finding me what I wanted quickly and in the right price range. More

by Savage52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Toyota Knoxville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota Knoxville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 24, 2022

Excellent customer service and excellent service department. Everyone is super nice and always willing to help. More

by Jaloope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Toyota Knoxville responded

Hi Jaloope, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota Knoxville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 24, 2022

Had a fantastic experience, Austin Davis answered ever single question I had. He was a super huge help in finding my car! More

by carson02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Toyota Knoxville responded

Hi, we are pleased to hear of your experience with us here at Toyota Knoxville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 24, 2022

Austin is very professional,knowledgeable with the utmost courtesy!!Always a pleasure doing business with him! More

by shears8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Toyota Knoxville responded

Hi, we are pleased to hear of your experience with us here at Toyota Knoxville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 24, 2022

Austin is a Very informative salesperson with the right personality. He found us exactly what we needed at the Best value for us and exactly at the right time. Thank you Austin!! More

by RaiseYourFaith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Toyota Knoxville responded

Hi, we are pleased to hear of your experience with us here at Toyota Knoxville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 23, 2022

Thank you Austin, for your great service and honesty! You were very knowledgeable answering all my questions, and made sure that I drove away happy. More

by harrysims94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Toyota Knoxville responded

Hi, thank you so much for your kind words about your experience here at Toyota Knoxville. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

December 22, 2021

Service it terrible. It took over 2 hours for an oil change and tire rotation. Even had an appointment. More

by mrandall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chloe R
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

Amazing!!! Michael Haun goes above and beyond for the customers and is super knowledgeable. When I had a minor issue with my advisor he handled my issue immediately! He found a solution and used that as More

by SarahJanesMom123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton Chittum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Haun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Kyker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Toyota Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Knoxville! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2021

Before I visiting Toyota Knoxville, I was a big fan of the brand. However, please do not do business here. These people have no idea what Toyota quality if...The folks in sales make up fake appointments More

by waylonlambert
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Griffitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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