Toyota Knoxville

New Prius Deric Landon offered friendly, quick, and efficient service. Perhaps best of all there were no surprises. Deric and Mike were helpful and informativ Deric Landon offered friendly, quick, and efficient service. Perhaps best of all there were no surprises. Deric and Mike were helpful and informative and there were no hassles. More

Service Department Mary, in the Service Department, is great!! She is very kind, and customer oriented. Her follow-up is fantastic. She returns phone messages with very Mary, in the Service Department, is great!! She is very kind, and customer oriented. Her follow-up is fantastic. She returns phone messages with very little turn around time. More

Amazing Service Took RAV in for new tires. I didn't have an appointment but I got there about 7:40. Even without an appointment, I had new tires and alignment by 10 Took RAV in for new tires. I didn't have an appointment but I got there about 7:40. Even without an appointment, I had new tires and alignment by 10:30. I thought I would be there until possibly 5:00. While waiting, I had breakfast, which was good and inexpensive. Toyota Knoxville has a great service center, with excellent staff and great perks. More

Great service , scheduled within a couple of days after notification that my dashboard had ben delivered. They were able to drive me to the local Enterprise car ren , scheduled within a couple of days after notification that my dashboard had ben delivered. They were able to drive me to the local Enterprise car rental dealership before Enterprise could pick me up. Very friendly customer service and everyone at repair shop as well. More

It was timely and great. Service was great. I made an appointment, my car was taken right in and the service was performed within an hour and half as they had told me. Service was great. I made an appointment, my car was taken right in and the service was performed within an hour and half as they had told me. More

Friendly Barry was very friendly and helpful. I had gone out with a friend and made a few purchases. Barry put the items in my car for me. Also, Patrick who wo Barry was very friendly and helpful. I had gone out with a friend and made a few purchases. Barry put the items in my car for me. Also, Patrick who works beside Barry was able to help me with a question when Barry was with another customer. The service was performed in a timely matter. More

Excellent Service Mr. Mertz was very professional and accommodating. The service was completed within a reasonable amount of time, and I left feeling pleased with th Mr. Mertz was very professional and accommodating. The service was completed within a reasonable amount of time, and I left feeling pleased with the overall experience. More

Superb service My car needed its tire pressure checked, an oil change, and new windshield wiper inserts. The maintenance crew also detected that my battery was runn My car needed its tire pressure checked, an oil change, and new windshield wiper inserts. The maintenance crew also detected that my battery was running low. Everything was perfectly taken care of. I also appreciate the shuttle service that was provided to take me to, and pick me up, from my office. I have never had a bad experience with Toyota Knoxville. More

Awesome!! Ryan was extremely helpful and knowledgable. All the other staff was friendly and helpful too. They offered us hospitality that we never experienced b Ryan was extremely helpful and knowledgable. All the other staff was friendly and helpful too. They offered us hospitality that we never experienced before at other dealerships. They answered all of our questions, and left us feeling good about our choice in a car and a dealership. We will be repeat customers. More

Routine service experience What was exceptional with this service experience is that Mary Linebaugh went over the complete checklist, reviewing the status/condition of each item What was exceptional with this service experience is that Mary Linebaugh went over the complete checklist, reviewing the status/condition of each item. I have always received the checklist and glanced at it. It was very good to review the details this time. Note - software glitch: items below - the service department is not listed; one question related to sales, not service; and the rate this service center stars were not available to be checked. More