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Toyota Knoxville
Knoxville, TN
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 877 reviews
December 31, 2016
Car purchase I recently traded cars at this dealership and had a favorable experience. I was treated as a valued customer throughout the experience. I would consid I recently traded cars at this dealership and had a favorable experience. I was treated as a valued customer throughout the experience. I would consider buying here in the future. More
by Buddy
Employees Worked With
Whitley Johnson, Eddie Triplett, Jason Watson, Lenora Sheridan
December 31, 2016
Above and beyond. The staff are always professional and knowledgeable. I trust the work and never hesitate to bring my SUV in. Patrick Roberts kept me informed of what The staff are always professional and knowledgeable. I trust the work and never hesitate to bring my SUV in. Patrick Roberts kept me informed of what was going on at all times and finished up my service with a car wash in less than the time I had expected to wait. More
by Sheilaa8
Employees Worked With
Patrick Roberts
December 31, 2016
Customer Care Service Did an excellent job on oil change and Auto Butler service. The car looked great. Everyone is nice and friendly. I used the shuttle service , which Did an excellent job on oil change and Auto Butler service. The car looked great. Everyone is nice and friendly. I used the shuttle service , which was quite helpful. More
by sunbow 28
Employees Worked With
I do not remember their names.
December 30, 2016
Excellent service Courteous, quick, attentive to detail. I really don't have anything else to say, everything was fine. I enjoyed the experience immensely and will re Courteous, quick, attentive to detail. I really don't have anything else to say, everything was fine. I enjoyed the experience immensely and will return More
by 5448nash
Employees Worked With
service tech
December 29, 2016
Exemplary Customer Service I received immediate attention which is par for the course at Toyota Knoxville, and my 10,000 mile checkup and oil change was completed in short orde I received immediate attention which is par for the course at Toyota Knoxville, and my 10,000 mile checkup and oil change was completed in short order. Exemplary customer service is the hallmark of TK. I highly recommend this dealership. More
by Jim Doncaster
Employees Worked With
Partrick in Service
December 28, 2016
My brakes squeeked at slow speed. Your people were very professional and fixed my problem with the brakes. They were very nice. They persisted until the brakes were fixed to my satisfa Your people were very professional and fixed my problem with the brakes. They were very nice. They persisted until the brakes were fixed to my satisfaction. More
by Garycmd
Employees Worked With
Matt, Billy Hayes
December 23, 2016
Excellent service as usual I have used Toyota of Knoxville for the last 15 years. They strive to give the best service and because of this, I will continue to be a loyal custom I have used Toyota of Knoxville for the last 15 years. They strive to give the best service and because of this, I will continue to be a loyal customer. More
by TB
Employees Worked With
James Goss
December 23, 2016
Timing belt replacement, recall Everything went very well. Many thanks to Mary for handling my van. It took the time she said it would take. I'm thankful for Mary. Everything went very well. Many thanks to Mary for handling my van. It took the time she said it would take. I'm thankful for Mary. More
by Amy Fellhoelter
Employees Worked With
Mary in Service
December 22, 2016
Overall my experience with oil Chang of my van was really go Service is really good. Staff is friendly and knowledgable. They provide all the information to you before doing their job. I will definitely recommen Service is really good. Staff is friendly and knowledgable. They provide all the information to you before doing their job. I will definitely recommend them. More
by Happy123
Employees Worked With
Barry Amole
December 22, 2016
Oil Change and tire rotation As usual, service was completed on time and in a very professional manner. I used a Knoxville Toyota online coupon for fully synthetic oil to obtain As usual, service was completed on time and in a very professional manner. I used a Knoxville Toyota online coupon for fully synthetic oil to obtain a price lower than I would've gotten at one of the local 'quick-change' shops, and got a full inspection at the same time. More
by 4Rguy
Employees Worked With
Service Rep John Moore
