Toyota Knoxville

Professional and courteous Excellent customer service. I was there for my 25,000 mile service and although I knew it was my last freebee, the service rep pointed that out to m Excellent customer service. I was there for my 25,000 mile service and although I knew it was my last freebee, the service rep pointed that out to me. He explained to me normal future charges which I thought were very reasonable. Vehicle returned promptly and service explained. Will continue to return for service. Service rep was great. (I can't remember his name) More

Connor did a great job! Connor helped me get my car serviced on very short notice. He was thorough, friendly, and answered all my questions. He reminded me when my next servi Connor helped me get my car serviced on very short notice. He was thorough, friendly, and answered all my questions. He reminded me when my next service is due, made sure I had a ride back home with the Toyota driver, and called me when my car was ready. The man who drove me to my house, after I dropped off my car, was pleasant and a very good driver. Everyone I encountered was great! More

Stars ans Stripes Best customer service, my service adviser was very kind and professional, the priced paid for my oil change was very reasonable.I will continue to bri Best customer service, my service adviser was very kind and professional, the priced paid for my oil change was very reasonable.I will continue to bring my camry in for all its needs More

Service Appointment was excellent this time. This service appointment was so quick and efficient it was hard to believe. The cost was very reasonable too. Toyota Knoxville's Service Department This service appointment was so quick and efficient it was hard to believe. The cost was very reasonable too. Toyota Knoxville's Service Department is always so clean, and the service people do an excellent job. More

Very pleased with the entire process I had scheduled my appointment for servicing on the website and the day of my appointment I realized I needed to reschedule. This was very easy and q I had scheduled my appointment for servicing on the website and the day of my appointment I realized I needed to reschedule. This was very easy and quick to do on the web site. I was able to reschedule to following day and took it in when scheduled. They took the car in promptly, told me that it would take about an hour (while I waited) and it was done in slightly less than that. I could not have asked for a better servicing experience. More

Could not have gone bettrr Service representative was friendly and helpful. Everything was explained to us fully at the beginning, and the result of the servicing described com Service representative was friendly and helpful. Everything was explained to us fully at the beginning, and the result of the servicing described completely again. He answered all of my questions. More

Camry Services Excellent customer service! Easy check in process when bringing car in for appointment. Clear explanation of work performed on car. Appreciated recomm Excellent customer service! Easy check in process when bringing car in for appointment. Clear explanation of work performed on car. Appreciated recommendations for next visit. More

Service experience I was met by Matt Goss as soon as I pulled up to the service door. I did have an appointment but I arrived early. Necessary service was performed in t I was met by Matt Goss as soon as I pulled up to the service door. I did have an appointment but I arrived early. Necessary service was performed in time promised. Matt was great to work with and I will request him for future service appointments. More

Oil change and tire rotation Jon Mertz went above and beyond to make our service experience great. Will definitely be back for are future service needs! Highly recommend this deal Jon Mertz went above and beyond to make our service experience great. Will definitely be back for are future service needs! Highly recommend this dealership. More

Great Staff, Work Done Right the First Time I wouldn't take my Toyota anywhere else. Service is always done correctly the first time, wait times usually very short, staff friendly and courteous I wouldn't take my Toyota anywhere else. Service is always done correctly the first time, wait times usually very short, staff friendly and courteous. T.K.Cafe wait area is clean and their food is excellent. Costs of parts and labor is reasonable. More